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Sunrise Global CM250 IP, CM100 IP, and CM500 IP Sunrise Service and Support, Contents, Chapter

Models: and CM500 IP CM100 IP CM250 IP

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Chapter 7 Sunrise Service and Support

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Chapter 5	Viewing Files	59
	View Signal Level Meter Saved File	59
	Bar Graphs	60
	Analog Channels	61
	Digital Channels	62
	View Scan Saved File	64
	Analyze Display	66
	Scan Analyze	67
	View SMART Amplitude Measurements	70
	View Cable Modem Range & Register Details of a Saved
	SMART Test File	72
	Downstream	73
	Upstream	73
	Test Information	74
	View Upstream Spectrum Measurements	75
	Upstream	75
	File	77
	Details	77
	Ingress	78
	File	79
	Details	80
	View	80
	Importing Results Data	80
	Moving Files	80
Chapter 6	Upgrade Procedures	83
	PC-IP Software	83
	Downloading Replacement Software	83
	Installing the PC-IP Upgrade	83
	Installing the CM500 IP Upgrade	84
Chapter 7 Sunrise Service and Support		85
	Technical support	85
Chapter 8	Specifications	87
	PC Requirements	87
	Hardware	87
	Software & Firmware Compatibility	87
Chapter 9	Reference	89
	Appendix A: example FTP Setup	89
	Introduction	89
	Configuring the FTP Server	90
	Configure Server Paths	91
	FTP Root Directory	91
	Default Uploads Directory	92

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Sunrise Global CM250 IP, CM100 IP, and CM500 IP manual Sunrise Service and Support, Contents, Chapter

Contents

PC-IPSOFTWARE User ManualFor the CM100 IP, CM250 IP, and CM500 IP User’s Manual ContentsPC-IPSoftware for the CM100 IP, CM250 IP, CM500 IPInstall Profiler User’s ManualDISCLAIMER Contents ContentsChapter Install Profiler ConfigurationLimits Setup Install ProfilerCable Modem Setup User’s ManualChapter Chapter 7 Sunrise Service and SupportContents ChapterRunning the Meteor FTP Server Install ProfilerUser’s Manual Appendix B: Channel TablesChapter INSTALL PROFILER CONFIGURATIONChapter 1 General Information Software OverviewPC-IPSoftware MEASUREMENT DATA MANAGEMENTPC REQUIREMENTS USB to Serial Port AdapterPREPARATION FOR USE Shipment ContentsSOFTWARE COMPATIBILITY Unpacking and Initial InspectionPC-IPSoftware WARRANTYRegistration User’s ManualNo other warranty is expressed or implied. Sunrise is not liable for consequential damages ChapterSoftware Overview PC-IPSoftware User’s ManualWHATYOUWILL NEED INSTALLATIONChapter 2 Getting Started Getting StartedUser’s Manual FigurePC-IPSoftware Figure5.The initial process is to check the PC for existing copies of PC-IPand to begin extracting files, the screen Figure 2-3will be displayed during this process ChapterGetting Started Figure7.On the Choose Destination Location screen, accept the proposed file directory or enter a new one and click Next PC-IPSoftwareUser’s Manual FigureGetting Started 9.When the Select Components screen is displayed, select Next to continue the installation. All components are required for the PC-IPinstallationChapter FigureUser’s Manual 11.Following the file transfer shown, display will provide a Windows message that “Install Shield Wizard Complete”. Click on FinishPC-IPSoftware FigureOpening the Install Profiler Software Chapter 3 Using the PC-IPSoftwareUsing PC-IPSoftware ChapterUser’s Manual When the software key is obtained, type or copy it into the box labeled “Software Key” and click on the Key button. Until you obtain the software key, you may bypass the key requirement by clicking on the Bypass button. Each time you use the PC-IPin the Bypass mode, your “Number of Unregistered Runs Remaining” will decrement by one. To close the screen without using one of your “Unregistered Runs”, click on CancelPC-IPSoftware FigureGeneral Setup SOFTWARE OVERVIEWUsing PC-IPSoftware Cable Modem SetupUser’s Manual Limits SetupPC-IPSoftware Upstream Spectrum OptionRealView Using PC-IPSoftwareChapter LoadUser’s Manual Connecting to the Install ProfilerPC-IPSoftware FigureChapter LoadUsing PC-IPSoftware FigurePC-IPSoftware Viewing FilesView Signal Level Meter saved file User’s ManualChapter Saving Files to the PCUsing PC-IPSoftware FigurePC-IPSoftware Clearing or Deleting FilesOpening Files User’s ManualChapter 4 PC-IPOperation GENERAL SETUPGeneral Info Setup PC-IPOperationCommunications Setup PC-IPSoftwareUser’s Manual Auto Save Tests User Setup AccessDetail Screen Access ChapterSystem Info PC-IPSoftwareUser’s Manual PC-IPOperation Current Database PrintChapter PC-IPSoftware CHANNELTABLE SETUPGetting Channel Tables from the Install Profiler User’s ManualChannel Table Information Procedure for Getting a Channel TableTo Get All Channel Tables ChapterModulation - The type of modulation expected may be setup by selecting from NTSC, 64 QAM, 256 QAM, PAL-B, PAL-B/G, PAL-D, PAL-I, PAL-N,QPSK, QPR, DVB-64, DVB-256,Annex C64 and Annex C256 PC-IPSoftwareUser’s Manual PC-IPOperation Digital Pilots - Digital pilots are set to the lowest and highest digital channel. These channels are used to calculate the tilt of the digital channels in the automated tests. To select a channel, click on the box and select the desired channel from the pull down window. Only active digital channels are displayed in the pull down window. If these are not set, the Tilt and Peak-to-Valley measurements should be disabled in the digital SMART tests on the LIMITS screenChapter FigureUser’s Manual Editing the Channel TablePC-IPSoftware FigureFigure ChapterPC-IPOperation FigureFigure PC-IPSoftwareUser’s Manual FigureMultiple Cell Changes ChapterPC-IPOperation FigurePC-IPSoftware SaveSending Channel Table to the Install Profiler User’s ManualPC-IPOperation Copy TableChapter FigurePC-IPSoftware CABLE MODEM SETUPPrint Preview User’s ManualPC-IPOperation Getting Cable Modem Data Sending Cable Modem Data to the Install ProfilerNetwork Settings Save DatabasePC-IPSoftware UpstreamUpload FTP User’s ManualThroughput ChapterPC-IPOperation User’s Manual ConfigurationPC-IPSoftware FigurePC-IPOperation LIMITS SETUPChapter PrintPC-IPSoftware User’s ManualFigure Chapter DatabaseChannel Table PC-IPOperationSelecting Tests Setting LimitsLocation PC-IPSoftwareEditing Limits Sending Limits to the Install ProfilerGetting Limits from the Install Profiler ChapterUser’s Manual UPSTREAM SPECTRUMPC-IPSoftware PrintPC-IPOperation PC-IPsoftware. The typical setup is to measure a TDMA upstream signal on marker M1, to measure interference or distortion on marker M2 and the noise floor on marker M3Chapter FigureUpstream Marker Setup PC-IPSoftwareUser’s Manual PC-IPOperation LimitsChapter FigurePILOT GENERATOR OPTION Send Upstream Setup to the Install ProfilerGetting Upstream Setup from the Install Profiler PC-IPSoftwarePC-IPOperation LP100 LEAKAGE PROFILER OPTIONChapter FigurePC-IPSoftware Leakage SetupLeakage Setup User’s ManualLeakage Measurements ChapterPC-IPOperation User’s Manual CLONE UTILITYPC-IPSoftware FigureChapter Getting Information from the Install ProfilerSending Information to an Install Profiler PC-IPOperationPC-IPSoftware User’s ManualChapter View Signal Level Meter Saved FileChapter 5 Viewing Files Viewing FilesUser’s Manual Bar GraphsPC-IPSoftware FigureANALOG CHANNELS ChapterViewing Files User’s Manual Digital ChannelsPC-IPSoftware FigureChapter Viewing FilesAnalysis Display – The channel number and modulation type are displayed the same as analog channels. Similarly, the location and modulation type are displayed VIEW SCAN SAVED FILE PC-IPSoftwareUser’s Manual Viewing Files Figure 5-4shows the typical recalled Scan display. Markers provide the channel indication and level for the channels where the marker is positioned. Move markers by clicking and holding down the button while dragging the marker to the desired locationChapter FigureUser’s Manual Analyze DisplayPC-IPSoftware FigureScan Analyze ChapterViewing Files PC-IPSoftware User’s Manualto Valley, Maximum Adjacent Channel Deviation plus Digital Tilt, Digital P/V Peak to Valley, and the A/D Analog to Digital Level ratio. Measurements and calculations are based on the lowest and highest frequency channel for the analog and digital carriers in the Channel Table. Alternatively, the user may select to use the markers to select the highest and lowest channels for the analysis by checking the Use box next to the Markers button. Clicking the Analyze button will turn markers and resulting measurements On and Off Figure ChapterViewing Files FigureUser’s Manual VIEW SMART AMPLITUDE MEASUREMENTSPC-IPSoftware FigureFigure 5-9Analog Screen Figure 5-10Digital Screen ChapterViewing Files PC-IPSoftware User’s ManualFigure Viewing Files Downstream ChapterUpstream Test Information PC-IPSoftwareUser’s Manual Viewing Files VIEW UPSTREAM SPECTRUM MEASUREMENTSChapter UpstreamFigure 5-12shows the typical recalled Upstream Spectrum display. Markers provide the frequency indication and level where the marker is positioned. Markers 1, 2 and 3 are fixed to the points where the measurements were made when the test results were saved. A blue cursor is also provided, which may be moved by clicking and holding down on the button while dragging the cursor to the desired location PC-IPSoftwareUser’s Manual Viewing Files File DetailsChapter User’s Manual IngressPC-IPSoftware FigureFile ChapterViewing Files Moving Files IMPORTING RESULTS DATAView PC-IPSoftwareChapter Viewing FilesFigure PC-IPSoftware User’s ManualDownloading Replacement Software Chapter 6 Upgrade ProceduresUpgrade Procedures Installing the PC-IPUpgradeInstalling the CM500 IP Upgrade PC-IPSoftwareUser’s Manual Technical support Chapter 7 Sunrise Service and SupportService and Support ChapterPC-IPSoftware User’s ManualPC Requirements Chapter 8 SpecificationsSpecifications HardwarePC-IPSoftware User’s ManualChapter 9 Reference APPENDIX A: EXAMPLE FTP SETUPReference IntroductionConfiguring the FTP Server PC-IPSoftwareUser’s Manual Chapter FTP Root DirectoryCONFIGURE SERVER PATHS ReferenceRecord Log Default Uploads DirectoryLogon Accounts File Send Logon MessageReference Anonymous FTP Access ChapterFigure User’s Manual Setting Access LimitsPC-IPSoftware FigureMonitoring user activity ChapterReference PC-IPSoftware Auto Start OnRun in Background on Close User’s ManualReference FTP Server Cache Settings Figure 9-5Cache FilesChapter User’s Manual Advanced Network SettingsPC-IPSoftware CACHE DIRECTORY REQUESTSChapter RUNNING THE METEOR FTP SERVERBasic FTP server operations ReferenceUser’s Manual User Administration DialogPC-IPSoftware Users ButtonFigure ChapterReference Click on the Add button to add a new user. The Add User dialog is displayedUser’s Manual IP Address FilteringPC-IPSoftware FigureFigure 9-10User Context Menu ChapterReference User’s Manual User Info WindowPC-IPSoftware FigureChapter Reference Cache View DialogServer Statistics Pane FigureUser’s Manual Command Line OptionsPC-IPSoftware FigureAPPENDIX B: CHANNELTABLES ChapterReference User’s Manual US, Germany, China and UK Default Channel PlansPC-IPSoftware U.S.AU.S.A ChapterReference U.S.AU.S.A PC-IPSoftwareUser’s Manual U.S.AU.S.A ChapterReference U.S.AJAPAN PC-IPSoftwareUser’s Manual TAIWANJAPAN ChapterReference TAIWANJAPAN PC-IPSoftwareUser’s Manual TAIWANJAPAN ChapterReference TAIWANLicense Agreement PC-IPSoftwareUser’s Manual Chapter ReferenceRESTRICTIONS. You may not HIGH RISK ACTIVITIES. The Software is not fault-tolerantand is not designed, manufactured or intended for use or resale as on-linecontrol equipment in hazardous environments requiring fail-safeperformance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the Software could lead directly to death, personal injury, or severe physical or environmental damage “High Risk Activities”. Licensor and its suppliers specifically disclaim any express or implied warranty of fitness for High Risk Activities PC-IPSoftwareUser’s Manual Chapter ReferenceTO THE TERMS SET FORTH HEREIN, AND NOT THOSE IN YOUR PURCHASE ORDER. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. This Agreement shall be governed by California law except for conflict of law provisions. The application the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded PC-IPSoftware User’s Manual