Tally T8006e Color Laser Printers User Guide

3.Make sure that no jammed or torn pieces of paper remain in the printer.

4.Close the back cover carefully until it locks.

Troubleshooting Jam 2

If jams occur often in the Jam 2 area, proceed to the following problem- and-correction procedures.

Caution! Do not disassemble the printer for further troubleshooting and/ or repair. If the problem is not found and corrected after following these troubleshooting steps, contact a Tally Service Technician.

Jam 2

Possible Cause

Correction

 

 

 

Paper from the paper tray

The back cover is not locked

Open and close the back cover

jams near the transfer

and completely closed.

and make sure that it is locked

drum.

 

into position.

 

 

 

 

Paper from a previous paper

Remove or release the paper.

 

jam is caught inside of the

 

 

printer.

 

 

 

 

 

The paper is damp from infre-

Reload the tray with fresh

 

quent use of the printer.

paper from new packages.

 

 

 

 

The edges of the paper are

Make sure that paper or media

 

damaged.

is not damaged or wrinkled.

 

 

Reload paper trays with fresh

 

 

paper from new packages.

 

 

 

 

The paper or media is the

Reload trays with the proper

 

wrong thickness for proper

paper or media.

 

printer operation.

 

 

 

 

 

Paper or media has been put in

Flip the stack of paper or

 

the paper tray with the proper

material so the proper side will

 

side facing the wrong direc-

accept the toner.

 

tion.

 

 

 

 

 

The printer operating environ-

Install the printer in a location

 

ment is too hot.

with the proper operating

 

 

environment.

 

 

 

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Tally Genicom T8006e manual Troubleshooting Jam