Chapter 9 Troubleshooting
Network Problems
Network problems may be caused by various problems and situations.
Proceed to the following
Caution! Do not disassemble the printer for further troubleshooting and/ or repair. If the problem is not found and corrected after following these troubleshooting steps, contact a tally Service Technician.
Network Problem | Possible Correction |
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|
Bitmaps (Windows RLE | Sometimes the printing of |
compressed graphic data) | be successful. If this happens, convert the image into a |
| pressed format and try printing again. |
|
|
Color Matching | The result of an image printed in CMYK mode processed with |
| an image processing application may be improved by turning on |
| “No Color Adjustment”. |
|
|
Copies | Some applications do not allow the number of copies to be set by |
| the printer driver. If this happens, set the number of copies in the |
| application. |
|
|
EMF spooling | EMF spooling can increase printing speed, but may also cause |
| incorrect printing to occur. If errors occur in the print output, |
| turn off EMF Spooling. |
|
|
Excel spreadsheets | Excel print settings must be made in the print properties dialog |
| on a |
|
|
Margin | When the |
| This may occur because the print location is misaligned. Change |
| the margin setting. |
|
|
Monochrome printing | If the application’s color/monochrome setting is different from |
| the print driver’s, your printer may not print correctly. Apply the |
| same setting to both the application and driver settings. |
|
|
Orientation | When the print orientation is set to landscape in the |
| size, the print result may be partially missing. If this occurs, set |
| the print orientation to portrait. |
|
|
Paper size | If the paper size specified for the driver differs from the paper |
| size specified by the application, the print size may not be cor- |
| rect. Set the application and driver to use the same paper size. |
| If pages within a document specify different page sizes, the doc- |
| ument may not print correctly. Specify the same page size |
| throughout the document. |
|
|
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