Chapter 9 Troubleshooting
Clearing Jam 2
The illustration below shows the Jam 2 area within the printer. Jams usually occur in this area because the paper jams near the transfer drum.
If you are unable to clear the jam or if the jam continues to occur, follow the troubleshooting procedures at the end of the steps for clearing the Jam 2 area.
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Caution! Do not force jammed paper out of the printer.
1. Open the back cover.
Caution! Do not touch the transfer drum.
2. Pull the jammed paper out of the printer slowly and evenly.
Warning! The toner on the paper is not fixed.
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