Chapter 9 Troubleshooting
9. Reinstall the fuser cleaning roller and turn the small green levers between the fuser cleaning roller and the oil bottle to the locked position.
10. Close the back and top covers carefully until they lock.
Troubleshooting Jams 3 and 4
If jams occur often in the Jam 3 and 4 areas, proceed to the following
Caution! Do not disassemble the printer for further troubleshooting and/ or repair. If the problem is not found and corrected after following these troubleshooting steps, contact a Tally Service Technician.
Jams 3 and Jam 4 | Possible Cause | Correction |
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|
|
Paper jams between the | The back and/or top covers | Open and close the covers and |
fusing unit and the paper | are not locked. | make sure that they are fully |
exit. |
| locked. |
|
|
|
| Paper is caught inside of the | Remove or release the paper. |
| printer from a previous paper |
|
| jam. |
|
|
|
|
| The paper is damp from infre- | Reload paper trays with fresh |
| quent use of the printer. | paper from new packages. |
|
|
|
| The edges of the paper are | Make sure the paper is not |
| damaged. | damaged or wrinkled. Reload |
|
| trays with fresh paper from |
|
| new packages. |
|
|
|
| The paper or material is the | Reload trays with paper or |
| wrong thickness for proper | material of the proper thick- |
| printer operation. | ness. |
|
|
|
| Paper or media has been | Flip the stack of paper or |
| placed in the paper tray with | media so the proper side will |
| the proper side facing the | accept the toner. |
| wrong direction. |
|
|
|
|
| The printer operating environ- | Install the printer in a location |
| ment is too hot. | with the proper operating |
|
| environment. |
|
|
|
| The fixing roller is dirty. | Contact a Tally Service Techni- |
|
| cian to clean or replace the fus- |
|
| ing unit. |
|
|
|
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