Manuals / Toshiba / Computer Equipment / Printer Accessories

Toshiba MJ-1103 Paper jam in buffer unit-1, EA20 Paper transport jam in Finisher entrance sensor

Models: MJ-1104 MJ-1103

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[CB13] Exit motor (M11) abnormality

Is there any mechanical problem when the exit roller is rotated?

 YES Fix the mechanism.

NO

Is the harness between the exit motor (M11) and the CN13 of the finisher control PC board (FIN) disconnected or open circuited?

l YES • Reconnect the connector securely if there is any disconnection.

• Replace the harness if open circuited.

NO

1.Replace the exit motor (M11).

2.Replace the finisher control PC board (FIN).

6.1.2Paper jam in buffer unit-1

[EA20] Paper transport jam in Finisher (entrance sensor)

Is there any paper remaining on the transport path in the finisher or equipment?

 YES Remove the paper.

NO

Is there a disconnection of the connector, incorrect installation or breakage of the entrance sen- sor (S1)?

l	YES •	Reconnect the connector securely if there is any disconnection.
l	•	Reinstall the sensor correctly if there is any incorrect installation.

• Replace the sensor if there is any breakage.

NO

Is the harness between the entrance sensor (S1) and the CN26 of the finisher control PC board (FIN) disconnected or open circuited?

l YES • Reconnect the connector securely if there is any disconnection.

• Replace the harness if open circuited.

NO

Replace the finisher control PC board (FIN).

[EA21] Short length paper jam in Finisher (transport sensor)

Is there any paper remaining on the transport path in the finisher or equipment?

 YES Remove the paper.

NO

Is the paper too short for specifications?

 YES Use paper accepted in the specifications.

NO

Is there a disconnection of the connector, incorrect installation or breakage of the entrance sen- sor (S1)?

Is there a disconnection of the connector, incorrect installation or breakage of the transport sen- sor (S2)?

l	YES •	Reconnect the connector securely if there is any disconnection.
l	•	Reinstall the sensor correctly if there is any incorrect installation.

• Replace the sensor if there is any breakage.

© 2008, 2009 TOSHIBA TEC CORPORATION All rights reserved	MJ-1103/1104
	TROUBLESHOOTING

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Toshiba MJ-1103, MJ-1104 service manual Paper jam in buffer unit-1, EA20 Paper transport jam in Finisher entrance sensor

Contents

MJ-1103/1104 Trademarks Page Page Contents Paper jam in movable tray section Saddle Stitch Finisher stapler related error MJ-1104Specifications SPECIFICATIONS, Accessory and ConsumablesHeight Finisher section Common for MJ-1103/1104Stacking Type Facedown Stacking Height with Stationary Tray Paper SizePaper Size A4, B5, LT, 8.5SQ, 16K A3, A4-R, B4, FOLIO, LD, LG, LT-R 91 105g/m2 Paper Saddle stitch section MJ-1104Thick paper cover included 64 80g/m 2 Paper 81 90g/m 2 Paper 91 105g/m 2 PaperAccessory ConsumablesMJ-1103 MJ-1104 Main Components General DescriptionUnits Sectional ViewFinisher section B-1 Front side view Paper exit guide clutchGate solenoid Rear side view Saddle section C-1 Front side view Paper holding damper M16 M17M14 Transport rollerElectric Parts Layout S20 SOL2 M10 CLT2 M12 M2M13 S19Symbols and Functions of Various Components Symbol Name Function RemarksMotors Saddle section MJ-1104 Electromagnetic spring clutches Saddle section MJ-1104 Solenoids Finisher section Common for MJ-1103/1104Solenoids Saddle section MJ-1104 P11-I20 7 Fig For the stapling operation Stapler home position sensorSensors and switches Saddle section MJ-1104 PC board Finisher section Common for MJ-1103/1104PC board Saddle section MJ-1104 Finisher section Diagram of Signal BlocksROM Saddle sectionEquipment TxD Converter RxD Finisher PC board Description of Interface SignalsEquipment connection switch Connected 24V power supplied Sent data transmitted from the Equipment to the FinisherGeneral Description Basic Operations Description of OperationsFold unit Stacker EFS unit Saddle tray Junction box Side alignment UnitJunction box paper detection sensor Junction BoxSimple Stack Mode Finisher paper feeding sectionGate flap Entrance roller Gate solenoid Stationary Tray roller Entrance sensor Exit motor Paper exit to the stationary trayPaper exit to the movable tray Movable tray position Operation of Movable TrayPosition-C sensor Paper transport section Job offset stack mode / Staple stack modePaper pushing plate Catching pad Mulch-active drop mechanism sectionPaper pusher home position sensor Paper pushing arm motorDescription of Operations Stapler interference Stapler interference switchBundle Job Offset Operation Stapling OperationPaper exiting operation Stack transport roller-2 Paper exit beltClutch Saddle stitch feeding section Operation in the saddle stitch sectionSide alignment Stack transportStapling Paper holdingFolding Exit transport sensor Folding roller Folding motor encoder sensorAdditional folding / exiting Transport sensor ON? Flow ChartSimple stack mode Exit motor onBundle job offset mode/ stapling stack mode Saddle transport motor on Center-binding modeEntrance motor on Feeding Sensor ON?Motor rotation Remarks Description Of CircuitFinishier section Buffer roller drive circuitBy the paper pushing plate Paper pushing arm motor drive circuitBuffer tray guide motor drive circuit Guide is closedGuide is opened Rear alignment plate is closed Front / rear alignment motor drive circuitFront alignment plate is closed Front alignment plate is openedStack transport motor drive circuit Paper is pulled Entrance motor drive circuitExit motor drive circuit Paper is transported to the stationary trayOr buffer tray Stapler unit shift motor drive circuit Stapler unit is shifted to the front sideStapler unit is shifted to the rear side Transport motor drive circuit Paper is transported to the finishing posiTion Eliminates backlash Paddle motor drive circuitPaper is pulled into the finishing position Then pushed offStop Movable tray shift motor drive circuitMovable tray unit is shifted to the lower side Movable tray unit is shifted to the upper sideIC22 Reset circuitRecovery operation Stapler motor drive circuitPosition Saddle sectionStacker motor drive circuit Stacker is moved to the staplingOpen the jog Side alignment motor drive circuitPaper is aligned to fix their side Ways deviation with a jog movedOnly when the stapler operates abnormally Front / Rear saddle stapler motor drive circuitInitial operation At a transport speed 400 mm/s or higher Saddle transport motor drive circuitPaper is transported At a transport speed lower than 200 mmStop Not used Folding motor drive circuitOperates the folding Paper is exited to the saddle trayOperates the additional folding Additional folding motor drive circuitStationary tray CoversLeveling arm Movable traySaddle tray Movable traySaddle tray ConnectorControl panel unit Remove 1 screw on the upper side of the front rail coverFront cover Front upper cover MJ-1104 Front lower cover MJ-1104Front lower cover Finisher cable Access coverHandle cover / Cover lock bracket Rear coverSaddle access cover Right upper coverRelay guide / Feeding discharge brush / Right cover Hook Left upper coverRemove 3 screws, and then take off the left upper cover ClampCover Front rail cover / Rear rail coverTake off the movable tray.  P.4-2 B Movable tray Front railShutter Hook ConnectorGrate-shaped guide RelayClamp Harness Left lower cover Left lower cover MJ-1103Grate-shaped GuideFront foot cover Left lower cover MJ-1104Front foot cover / Rear foot cover CoverIf board Units Finisher sectionJunction box unit ClampBelt Disconnect the connector of the front cover switchBuffer unit Rear rail guideEntrance motor Remove 4 screws, and then take off the buffer unit Buffer unitPaper pusher plate Buffer guide Disconnect the connector of the buffer tray guide motor Connector Buffer tray guide motorBuffer unit-1 Take off the belt of the buffer roller drive motor Relay Connector CrampFinishing tray unit PlateBuffer unit-1 Spring BushingClip BeltBelt Pin Bushing Clips Transport roller pulley-3 Staple carrier StaplerFlexible cable ProtrusionMovable tray shift motor unit Sensor rail Sensor railMeasure Bracket BushingShift motor unit Table beneath Units Saddle section MJ-1104Saddle unit SDL boardShaft FrameSupport Switchback unit Paper holding unit Rear bracket Support Bracket Front bracketPaper holding unit Saddle stapler unit Side alignment unitUpper stapler Pler frame assemblyInstall the jig on the hole of the lower sta Pler frame Remove 4 screws and take off the upper staFront saddle stapler Fold plateMylar Bushing Clip Binding wireFolding drive unit Remove one clip and then remove the bush IngScale Mark Gear bracket Remove one clip and then remove the pulley and pinPin Pulley Spring Folding drive unitClanp WireRelay connector EFS unitAccess lever Rear bracketEFS jam Stacker unit Stacker unitFront bracket Junction box upper Transport guide Rollers Finisher sectionFeeding roller BoardJam access lever Remove one screw, and then sensor bracket of feeding sensorSensor Pin Gear Junction rollerKnob PulleyScrew Remove 3 screws, and then take off the transport guideClip Junction rollerTake off the arm by pulling it out upward ArmCatching pad Arm Arm linkage portion Front pull-in guide Rear alignment plateRear finishing tray cover Jig Rear pull-in guideRear Pull-in guide Front Paddle shaftFront transport roller / Rear transport roller Rear transport roller Entrance roller Front transport rollerPulley Bushing Rear transport roller Bushing and 1 pin from the entrance roller Remove 1 E-ring, and then slide 1 bushingThen take off the entrance roller Remove 1 E-ring. Then remove 1 pulleyRear finishing tray cover Stack transport roller-1Stack transport roller-2 Buffer tray guide motor Buffer rollerRemove 2 screws, and then take off the rear side frame Buffer roller drive motorRear side Front buffer roller guide Buffer rollerLift guide Take off the lift guide from the buffer rollerRear buffer roller guide SpacerTray transport guides, fix them at the posi When installing the front and rear stationaryTions where the gap between the trailing Upper exit roller / Upper exit roller guideUpper exit roller Remove 4 screws of the upper exit roller guideRemove 5 E-rings, 1 gear, 1 pin, 1 actuator and 2 bushings Upper exit roller guideRollers Saddle section MJ-1104 Switchback transport rollerFeed knob Bushing Assembly Belt SwitchbackClip Bushing Assisting rollerBelt Ejecting rollerEjecting roller Bushing Arm Remove the 2 springsSpring Bushing PinUpper folding roller / Lower folding roller Remove 2 E-rings and take off the 2 bearingBearing Bearing Remove 1 E-rings and take off the gear and pinJam release lever Upper folding roller PinClip Bushing Exit roller Exit rollerJam release lever Lower folding roller Lower transport guideBuffer tray guide motor M2 Motor Finisher sectionEntrance motor M1 Remove 2 screws, and then remove the motor damperBuffer roller drive motorM4 Paddle motor M3Transport motor M7 Front alignment motor Clamp Relay connectorFront alignment motor M5 Rear alignment motor M6Shaft Gear Pin Stack transport motor M8Stapler unit shift motor M9 Remove 2 screws and then take off the bracketTake off the stationary tray.  P.4-1 a Stationary tray Relay Connector ClampPaper pusher arm motorM10 Shift motorAssembly Exit motor M11Exit motor Movable tray shift motor Sensor rail Movable tray shift motor Motor bracket Gear Motor Saddle section MJ-1104Stacker motor M14 StackerUpper safety cover Side alignment motor M15Stacker Motor Clamp Saddle transport motor M16 Remove 2 screws, and then take off the motor bracketMotor bracket Folding motor M17 Take off the belt of folding motorRemove 2 screws and take off the folding motor Additional folding motor M20 Clamp Binding wireSolenoid Shutter clutch CLT1Paper exit guide clutch CLT2 Protection Folding blade clutch CLT3Paper holding clutch CLT4 MJ-1104 Catching solenoid SOL1Take off the junction box unit  P.4-13 a Junction box unit Damper Remove 2 screws, and then take off the catching solenoidBuffer roller lift solenoid SOL2 / Patting solenoid SOL3 Solenoid sensor unitBuffer roller lift solenoid Patting solenoid Gate solenoid SOL4Remove 3 screws, and then take off Remove the spring Scale Bracket Shaft of the entrance roller Transport path switching solenoid SOL5 MJ-1104Remove 2 screws, and then take off the gate solenoid Bracket Gate flapBelt Binding wire Arm Transport path switching solenoid Surface Assisting roller solenoid SOL6 MJ-1104 Stacker guideRelay Transport sensor S2 Sensors / Switches Finisher sectionEntrance sensor S1 Release the latch, and then take off the entrance sensorRelease the latch, and then take off the transport sensor Paddle home position sensor S3FIN board bracket Closing sensor Shutter opening / closing sensor S4Buffer tray home position sensor S5 Shutter openingBuffer tray home position sensor Paper pusher plate Paper pusher home position sensor S6Front alignment plate home position sensor S7 Paper pusher camPlate home position sensor Rear alignment plate home position sensor S8Stack exit belt home position sensor S9 Rear alignmentTake off the belt from the stack transport motor Stapler unit home position sensor S10 Stapler interference sensor S11 / ActuatorStack exit belt Home position sensor Remove 3 screws, and then take off the front Remove the clip, and then take off the sta- pler base frameFinishing tray paper detection sensor S12 Take off the finishing unit  P.4-19 D Finishing tray unitFront alignment plate guide Sensor rail Movable tray paper-full sensor S16 Movable tray paper exist sensor S17Stationary tray paper-full sensor S18 Spacer Actuator Stationary tray paper-full sensor Feeding sensor S22Movable tray shift motor sensor Release the latch, and then take off the feed- ing sensorMovable tray shift motor sensor S23 Feeding sensorConnection sensor Front cover switch SW1Remove 2 screws, and then take off the front cover switch Connection sensor S25Spring Belt tension arm Stationary tray opening/closing switch SW2Remove 4 screws, and then take off the switch bracket Stapler interference switch SW3Switch bracket Upper saddle cover Connection switch SW4Remove 4 screws, and then take off the upper saddle cover RemarkConnection switch Remove 2 screws, and then take off the con Nection switchSensors / Switches Saddle section MJ-1104 Junction box paper detection sensor S26Transport path-2 sensor S27 Transport path-3 sensor S28 Ejecting roller sensor S29 Stacker paper detection sensor Stacker paper detection sensor S30Exit sensor Exit sensor S31Release the latch, and then take off the exit sensor Saddle tray paper detection sensor S32Folding motor Stacker home position sensor S33Folding motor encoder sensor S34 Stacker guideSide alignment home position sensor S36 Folding blade home position sensor S35Sensor bracket Paper holding home position sensor S38Additional folding home position sensor S39 Folding carrier to the centerAdditional folding motor encoder sensor Exit transport sensor S41Additional folding motor encoder sensor S42 Exit transport sensorRemove 2 screws, and then disconnect Saddle unit opening/closing switch SW5Connector and take off the sensor bracket Saddle unit opening/closing switchPC Boards / Discharge Brush Finisher control PC board FIN boardRemove 4 screws, and then take off the FIN board Remove 4 screws, and then take off the I/F board Interface PC board I/F boardSaddle control PC board SDL board Rear stationary tray Front stationary trayDischarge brush MylarStationary tray Procedure for lowering the movable traySince the insertion of the screwdriver has Released the driving gear of the movable trayAdjusting for A4 size paper Adjusting for LT size paper Adjusting the Alignment PositionB5 paper Vertical Adjustment sheet RemarksButton1 Button2 Number of Blinking Adjustment Value Adjusting the Stapling Position LED3 LED2 Sample Stapling/folding position adjustment in saddle unitPhenomenon Contents Adjustment Folding position adjustment Number of blinking Adjustment value Stapling position adjustment Number of blinking Adjustment value Saddle Stitch Skew Adjustment EA10 Transport delay jam paper not inserted Paper Transport JamPaper jam in entrance section CB10 Entrance motor M1 abnormality EA60 Early arrival jamEA20 Paper transport jam in Finisher entrance sensor Paper jam in buffer unit-1Troubleshooting EA28 Paper transport jam in Finisher paper holding delay Paper jam in buffer unit-2EA31 Transport path paper remaining jam in Finisher ED16 Buffer tray home position error Paper jam in finishing tray section CB12 Buffer roller drive motor M4 abnormalityCB14 Paper pusher arm motor M10 abnormality ED14 Rear alignment plate home position error ED13 Front alignment plate home position errorED15 Paddle home position error EA70 Stack exit belt home position error EA32 Exit paper remaining jam CC41 Paper pusher cam home position abnormalityCB30 Movable tray shift motor M12 abnormality CB31 Movable tray paper-full detection errorED12 Shutter home position error Paper jam in movable tray sectionEA40 Cover open error EA90 Saddle unit open error MJ-1104Cover open jam Troubleshooting Paper remaining in Saddle Stitch Finisher Paper Transport Jam in Saddle Stitch Section MJ-1104Paper jam in Saddle Stitch Finisher transport section EAA0Paper transport jam in Saddle Stitch Finisher EAB0EAB1 EF14 Saddle exit jamShort paper jam in Saddle Stitch Finisher EF13 Saddle unit paper holding home position detection error Paper jam in side alignment section Paper jam in stack transport sectionEF20 Saddle stacker jam Troubleshooting EF19 Saddle Stitch Finisher paper folding jam Paper jam in folding sectionPaper jam in additional folding section Stapling jam Other ErrorsStapler related error EA50CB60 Stapler unit shift motor M9 abnormality CB51 Stapler shift home position errorCBA0 Front saddle stapler home position error Saddle Stitch Finisher stapler related error MJ-1104EF11 Front saddle staple error EF12 Rear saddle staple errorCommunication Related Error CBB0 Rear saddle stapler home position errorWhen MJ-6102 is connected Memory error CB91 Saddle flash ROM abnormality CB81 Flash ROM abnormalityFront side Rear side Maintenance and Inspection PointsItems to check Cleaning Lubrication Replacement Operation Symbols used in the checklistPreventive Maintenance Checklist Cleaning Lubrication/Coating Replacement Operation checkBuffer tray shaft Finishing tray shaft Rack gear EFS carrier shaft Installation direction Firmware UpdateUpdate of CNV board Connector Mark for ROMDownload jig Update of FIN board Preventive Maintenance PM / Firmware Update Download jig Update of SDL boardPreventive Maintenance PM / Firmware Update Preventive Maintenance PM / Firmware Update Finisher control PC board Harness DiagramElectric Circuit Interface PC board Saddle control PC board Opening/closing switchFinisher control PC board 1. Circuit Diagram Circuit DiagramCircuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Interface PC board 1. Circuit Diagram Circuit Diagram Saddle control PC board 1. Circuit Diagram 2008, 2009 Toshiba TEC Corporation All rights reserved Circuit Diagram 2008, 2009 Toshiba TEC Corporation All rights reserved Circuit Diagram 2008, 2009 Toshiba TEC Corporation All rights reserved Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Circuit Diagram Electric Circuit Finisher controller PC board Interface PC board PC boardSaddle control PC board Electric Circuit Ver.03 Ver.02Ver.01 Revision Record