Diagnostics and Print Tests | Unisys EFP9800 instruction

Diagnostics and Print Tests

After changing the DIP switch settings, cycle the printer by pressing the Reset button off and then on again. The green Online LED flashes when the printer cycles.

Caution

If you are changing the switch settings for a function or test, be sure you choose the correct settings to avoid accidentally changing the settings for another function or test. If you do accidentally change the settings, use the switch settings shown in the tables throughout this section to change those settings back, or return to the normal settings. For a list of normal settings, see “Setting Switches” in section 5. If you need assistance, contact a service representative. For more information, see “Getting Service” in section 4.

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Unisys EFP9800 manual Diagnostics and Print Tests

Contents

Owner’s Guide UnisysPage Status Status Contents Section When Something Goes Wrong Contents Diagnostics and Print Tests Communication ContentsEFP9800 ESC/POS Commands Carriage Return Standard Mode Set Printable Area Width Print Characteristics Commands Ithaca Peripherals Proprinter Emulation Commands Section NCR 5021 Printer Emulation Commands Select9-10 Section EF4270 Emulation Commands Flash Download Commands Appendix a Specifications Micr Commands and Parsing Receipt and Journal Print Zones Xvi Section About the EFP9800 Printer About the EFP9800 Printer Receipt Station Features Features and OptionsJournal Station Features Slip/Validation Station Features Options Maintaining and Cleaning the PrinterGeneral Features Slips and Forms Ordering Paper and SuppliesReceipt/Journal Paper Documentation Other SuppliesTitle Unisys Number Section Operating the Printer Using the Controls Changing Paper Changing Receipt Paper Removing the Old Receipt Paper Roll Operating the Printer Loading the New Receipt Paper Roll Removing the Printed Journal Changing Receipt/Journal Paper 3255 Verifying Checks Operating the Printer Printing on Slips and Checks Operating the Printer Validating Slips and Checks Changing the Ribbon Cassette Operating the Printer Replacing the Printhead Adjusting the Paper Low Sensor Paper Low Sensor Setting Procedure Level 0 Diagnostics Section Diagnostics and Print Tests Information About DIP Switch Settings Level 1 Diagnostics Diagnostics and Print Tests Switch Entry Mode Choose a Printer Emulation ESC/POS IPI 3255 Switch Pack Switch Settings Description EFP9800 ESC/POS Emulation Internal Switch Pack 3, Switch EFP9800 ESC/POS Emulation Internal Switch Pack 3, Switches 2 8Unused Switch Selects Code EF4270 Emulation Internal Switch Pack 1, Switches 7 EF4270 Emulation Internal Switch Pack 1, Switches 3EF4270 Emulation Internal Switch Pack 1, Switches 5 EF4270 Emulation Internal Switch Pack 2, Switches 4, 5, EF4270 Emulation Internal Switch Pack 2, Switches 1, 2, Necessarily also feed Switch EF4270 Emulation Internal Switch Pack 4, Switches 1, 2, 3, Flash Download Mode Setting Enter Data Scope Mode Data Scope Mode Set the DIP switches to the following settings Diagnostics and Print Tests Exit Data Scope Mode Enabling or Disabling the Cover Open Switch Enable Verifying Read of Micr Characters CMC7 Checking Micr Noise Level Selecting the Font for the Micr Check Reader Font Switch Print Configuration Information Diagnostic Print Tests Continuous Slip Printing Print Each Character in the Ascii Character Set General Print Test Sample of Configuration Printout Adjusting the Printhead Gap Diagnostics and Print Tests Section When Something Goes Wrong Action Printer Not OperatingCause Cause Action Indicators Showing a ProblemPrinter Does Not Feed Receipt/Journal Paper Slips, Forms, or Checks Not Feeding Properly Carriage and Paper Jams Ribbon Tears or Frays More Quickly Than Expected Slips, Forms, or Checks Skew When Feeding into the PrinterSome Dots are Missing Action Overall Print is Light or Smudged Getting Service Other Serious Problems When Something Goes Wrong Interfaces Sending CommandsUsing DOS to Send Commands RS-232C Interface Protocols Using Basic to Send CommandsRS-232C Interface XON/XOFF Protocol Communication DTR/DSR Protocol RS-232C Interface ConnectorsRS-232C Communication Connector Pin Assignments Communication Cash Drawer Connector Pin Assignments Communication Power Cable Connector Pin AssignmentsPin Number Signal Direction Parallel Interface Parallel Interface ConnectorsParallel Communication Connector Pin Assignments Communication Setting Switches DIP Switch Settings for Parallel Printers DIP Switch Settings for RS-232C Parameters Hexadecimal Command Name Code List of EFP9800 ESC/POS Commands 3255 4073 RAM Printer Function Commands EFP9800 ESC/POS Command Descriptions Hexadecimal Decimal Ascii Hexadecimal Decimal Ascii Standard ModeLine Feed Carriage Return EFP9800 ESC/POS Commands Eject Slip Set Right-Side Character Spacing EFP9800 ESC/POS Commands Cancel Print Data in Page Mode Select Print Modes Print Mode Per Line 5 x Per Line 7 xHexadecimal Decimal Value of n in Hexadecimal EFP9800 ESC/POS Commands Set Absolute Starting Position Print ModePer Line 5 x Per Line 7 x Value of n1 Value of n2 Set Line Spacing to Default Spacing Value of n EFP9800 ESC/POS Commands Set Line SpacingReturn Home Initialize Printer EFP9800 ESC/POS Commands Select Peripheral Device Value of n Value of k EFP9800 ESC/POS Commands Set Slip Eject LengthSet Horizontal Tab Positions EFP9800 ESC/POS Commands Print and Feed Paper EFP9800 ESC/POS Commands Select Page Mode Settings Not Used in Page Mode Select Print Direction in Page ModeCommand Value of n Start Position Set/Cancel Uni-Directional Printing Set Printing Area in Page Mode EFP9800 ESC/POS Commands Select Justification EFP9800 ESC/POS Commands Set Relative Print Position Bit Paper Type Select Print PapersPaper Type Status Select Papers For Setting Line Spacing Bit Sensor Sensor Status Set Slip Waiting Time EFP9800 ESC/POS Commands Enable/Disable Paper Feed ButtonPrint and Feed n Lines Value of n Value of m Generate PulseRelease Set Left Margin EFP9800 ESC/POS Commands Select Head Energizing TimeFunction Status Bit Function Set Printable Area Width Value of n DefaultSet Fundamental Calculation Pitch Select/Cancel User-Defined Character Set Print Characteristics Commands EFP9800 ESC/POS Commands Define User-Defined Characters Value Each ui li defines data for a 9-pin column of data FE 10 10 10 FE Set/Cancel Underline Set/Cancel Emphasized Mode EFP9800 ESC/POS Commands Cancel User-Defined Characters International Character Set EFP9800 ESC/POS Commands Set/Cancel Double-Strike Mode EFP9800 ESC/POS Commands EFP9800 ESC/POS Commands Select Character Code Table Set/Cancel Upside Down PrintingHexadecimal Decimal Ascii Select Bit Image Mode Graphics Commands Value Range Description Value of n1 Va Value of n1 x n2 Lue EFP9800 ESC/POS Commands Define Downloaded Bit Image Print Downloaded Bit Image Max. Dots Printer Status CommandsHorizontal Direction Dot Density Bit EFP9800 ESC/POS Commands Transmit Peripheral Device Status EFP9800 ESC/POS Commands Transmit Paper Sensor Status Type ID from previous table n = Type ID Status Bit Function EFP9800 ESC/POS Commands Transmit Printer IDPrinter ID Specification Bits of n are defined as follows Enable/Disable Automatic Status Back ASB EFP9800 ESC/POS Commands Transmitted status is shown in the following tables Second Byte error information Error Status Bit Error Type Fourth Byte slip sensor information Slip Sensor Status Bit EFP9800 ESC/POS Commands Sent by printer EFP9800 ESC/POS Commands Transmit Status Transmitted status is shown in the tables below Bit Receipt/Journal Paper Out Switch Sensor Transmitted when there is not enough Real Time Commands DLE EOT Real Time Status Transmission = 2 Offline Status Bit Description = 1 Printer Status Bit Printer Function = 3 Error Status Bit Description = 5 Slip Paper Status Bit Slip Paper Function = 6 Validation Paper Status Bit Validation Paper Function Real Time Request to Printer EFP9800 ESC/POS Commands Select Printing Position of HRI Characters Receipt Station Bar Code CommandsSelect Pitch of HRI Characters Receipt Station Select Height of Bar Code Receipt Station EFP9800 ESC/POS Commands Print Bar Code Receipt Station Length Bar Code 1D 6B m dn 29 107 m dn Codabar NW-7 Select Horizontal Size of Bar Code Receipt Station Overview Mode EFP9800 ESC/POS Commands Limitations Processing the Data EFP9800 ESC/POS Commands Command Settings in Both Modes EFP9800 ESC/POS Commands EFP9800 ESC/POS Commands EFP9800 ESC/POS Commands Examples of Printing in Page Mode Your Name Here 09 Copy Downloaded Object to Flash Memory Flash Memory Commands ESC SOH Copy the Object from Flash Memory to External RAM List of Ithaca Peripherals Proprinter Emulation Commands Section Ithaca Peripherals Proprinter Emulation Commands 44 nl...nk Ithaca Peripherals Proprinter Emulation Commands Open Cash Drawer Ithaca Peripherals Proprinter Emulation Command Descriptions Vertical Tab Horizontal Tab Clear Printer Perform Validation Open Forms Compensation Assembly Set Fine Line Spacing n/72 Inch Set Line Spacing to 1/8 InchSet Fine Line Spacing n/216 Inch Set Form Length in Lines Set Form Length in Inches Fine Line Feed Print Characteristics Commands Maximum Characters/Line Set 17.2 Characters/InchOriginal Character Size Cancel Underlining Cancel Single Line Double-Wide Set 12 Characters/Inch Select Alternative Character SetSelect Character Set Code Set Enhanced Printing Cancel Emphasized PrintingCancel Enhanced Printing Set Subscript Cancel Subscript/SuperscriptCancel Double-Wide for Current Font Format of the Data Stream for Graphics Data Bit Print Wire Top Bottom Double-Density, Normal Speed Graphics Double-Density, Half-Speed Graphics ESC Y Bit Meaning Signifies Cash Drawer Status CommandsCash Drawer Status Hexadecimal Code List of NCR 5021 Emulation Commands 1B 5B 77 01 1B 5B 7A vv yy yy...yy 1B 5B 7F vv xx xx yy...yy NCR 5021 Emulation Command Descriptions Open NCR 5021 Printer Emulation Commands Reset NCR 5021 Printer Emulation Commands Close Open Forms Compensation Assembly NCR 5021 Printer Emulation Commands Reset Character RAMRead Slip Sensor = slip sensor status Reprint After Media Jam Close Forms Compensation Assembly Value Value of yy NCR 5021 Printer Emulation Commands EchoWrite Device Control Memory Define a Character NCR 5021 Printer Emulation Commands Download a Character Ascii Set Double-Wide NCR 5021 Printer Emulation Commands Cancel Double-WideSet Interline Spacing Read Status 1B 5B ESC Read Tallies NCR 5021 Printer Emulation Commands Read and Clear Tallies NCR 5021 Printer Emulation Commands List of EF4270 Emulation Commands Section EF4270 Emulation Commands EF4270 Emulation Commands 1F c n n n 1F End of Text EF4270 Command Descriptions EF4270 Emulation Commands Line Feed Parameter Setting EF4270 Emulation Commands Setup Parameters Cash Drawer EF4270 Emulation Commands Reset Printer Self Test EF4270 Emulation Commands Document Clamp OpenDocument Validation Receipt/Journal Print Form Eject EF4270 Emulation Commands Document Clamp CloseDownload Form Either Form-In Sensor EF4270 Emulation Commands SelectBoth Form-In Sensors Busy Until Buffer Empty Time of Clamp Delay EF4270 Emulation Commands Clamp DelayPrint Speed Buffered Validate Repeat Character EF4270 Emulation Commands Buffer ClearWait for Slip Value of c Value of n Double-Wide Off EF4270 Emulation Commands Cancel Slip WaitingDouble-Wide Font Character Set EF4270 Emulation Commands Character Set EF4270 Emulation Commands Underline Off EF4270 Emulation Commands Underline PrintDouble-High Off Double-High Font Pitch EF4270 Emulation Commands Pitch Selection Rotate Font 90 Degrees Clockwise or Cancel Rotated Print EF4270 Emulation Commands Upside-Down OffUpside-Down Print Value of n n Graphics Bit Number Dots Top to Bottom Bit EF4270 Emulation Commands Graphics 5 Dot ENQ ETX Status 3 Bit ESC ENQ EF4270 Emulation Commands Status 6 Bit Status-Firmware EF4270 Emulation Commands Status 7 Bit Section Flash Download Commands 1D FF List of Flash Download Commands Request Printer Identification Flash Download Command DescriptionsPut the Printer in Flash Download Mode Select Sector to Download Flash Download Commands Request Flash IdentifierRequest Retransmission of Last Response Check CRC Set Emulation Flash Download Commands Return Microprocessor CRCRequest Current Emulation Emulation Flash Download Commands Write Eerom Switches GS VT Flash Download Commands Read Eerom switches Value of n Value of d Flash Download Commands Write Eerom Parameter Return CRC of Selected Flash Sector Flash Download Commands Read Eerom ParameterErase the Flash ROM Range of Count cl ch Flash Download Commands Erase Selected SectorDownload Sector Flash Download Commands Reboot the printer Flash Download Commands Read Micr Data and Transmit Micr CommandsDefine Parsing Format, Save in Nvram Value of n hexadecimal Define Parsing Format, Do Not Save Permanently Micr Commands and Parsing Reread Micr DataMicr Parsing Parsing Parameter String Options Examples of Variable Length Field Format SpecificationsVariable Length Fields Selector Comments Check Type One Digit Returned Micr Commands and Parsing Other ParametersError Number E One Digit Returned Status ESC w p 18 X a CR Sample Parsing FormatsESC w p 18 a CR ESC w p 018 X a CR Micr Commands and Parsing ESC w p 018 a CRESC w p T 18 X a 04C CR ESC w p K9 X T 18 X a 04C CR ESC w p T ’/ a ’/ C ’/ S CR Micr Characters Status Byte Value Parsing the Check Serial Number Check Serial Number Exceptions Loading the Exception Table Exception Table Entry Format Example Maintaining the Exception Table Micr Commands and Parsing Example 11-14 Speed and Print Modes Printing SpecificationsReceipt/Journal Station Slip Station Specifications Character and Line SpecificationsEFP9800 ESC/POS Includes Epson ESC/POS Emulation Ithaca Peripherals Proprinter Emulation EF4270 Emulation NCR 5021 Emulation Serial Interface Units onlyLine Cell Size Width Margin Inch Columns Inches mm Pitch Receipt and Journal Print Zones Print Zones Validation Print Zone Lines Form Emulation Number of Validation Location of First Line of Validation from Bottom of Form Slip Print Zone Micr Read Zone Dimensions Reliability Power RequirementsEnvironmental Requirements Code Page 437 PC US Character Sets Code Page 850 PC Multilingual Code Page 852 Eastern European Code Page 865 Nordic Languages