Whirlpool SF372BEE Q/Z, SF395LEE Q/Z/B, TGS325E W, SF385PEE Q/Z, SF360BEE W/N Troubleshooting Chart

Models: FGS335E W/N FGS335E Q SF375PEE W/N SF350BEE W SF375PEE Q/Z SF385PEE W/N SF372BEE W/N SF360BEE W/N SF372BEE Q/Z SF385PEE Q/Z TGS325E W SF395LEE Q/Z/B

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Cooking Products Service Manual

Original July, 1996

4321891

© 1996 Whirlpool Corporation

Page 4-11

Troubleshooting Chart

WARNING

Electrical Shock Hazard

Certain procedures in this section require electrical tests or measurements while power is applied to the range. Exercise extreme caution at all times. If test points are not easily accessible, disconnect power, attach test equipment, and reapply power to test.

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

Oven will not operate.

Oven control is not set properly.

Reset the oven control (see the Use &

 

 

 

Care Guide for instructions describing

 

 

 

the function you are operating).

 

A delay start has been programmed.

Wait for the start time to be reached.

 

 

 

Burner fails to light.

Range is not plugged in.

Plug power cord into a live AC outlet.

 

A household fuse or circuit breaker

Replace fuse or reset the breaker.

 

has opened.

 

 

Burner ports are clogged.

Clean burner ports with straight pin.

 

 

 

Burner flames are uneven.

Burner ports are clogged.

Clean burner ports with straight pin.

 

 

 

Burner flames lift off ports, are yel-

The air-to-gas mixture is incorrect.

Adjust air shutters for bake or broil

low, or are noisy when turned off.

 

 

burners.

 

 

 

Top burner ports are clogged. Clean

 

 

 

or replace burner.

 

 

 

Burner makes “popping” noise when

Burner is wet.

Allow burner to dry.

on.

 

 

 

 

 

 

Burners spark.

It is normal for all four burners to spark

 

 

briefly when:

 

 

A draft is blowing on the burners.

 

 

A very large pot on burner causes

 

 

 

flame to be unstable.

 

 

The burner is turned on but has not

 

 

 

ignited.

 

 

Continuous sparking may be caused

 

 

when:

 

 

A switch contact is wet.

Allow switch to dry.

 

There is a faulty ignitor module.

Replace the ignitor module.

 

• The wall outlet wiring is not

Rewire wall outlet.

 

 

correct.

 

 

 

 

 

4-11

Page 87
Image 87
Whirlpool SF372BEE Q/Z, SF395LEE Q/Z/B, TGS325E W, SF385PEE Q/Z, SF360BEE W/N, SF372BEE W/N, SF385PEE W/N Troubleshooting Chart