Viewing connection details
Click the View connection details link to view technical information about your broadband connection. This information is used by technical support representatives to aid them in troubleshooting a problem with your broadband connection.
DSL connection details
The DSL Connection Details panel shows the following information:
Field | Description |
|
|
DSL Line (Wire pair) | The DSL signal is primarily transmitted on Line 1 (inner pair). During installation, |
| the system automatically detects on which line the DSL signal is being |
| transmitted. |
|
|
Protocol | Displays which DSL protocol is being used to communicate between your system |
| and your service provider. |
|
|
Downstream Rate | The speed at which data comes over your broadband connection from the |
| Internet to your network. Data transfer speeds are measured in kilobits per |
| second (kbps). |
|
|
Upstream Rate | The speed at which data goes over your broadband connection from your |
| network to the Internet. Data transfer speeds are measured in kilobits per second |
| (kbps). |
|
|
Channel | This setting is determined by BT Openworld’s DSLAM equipment. |
|
|
Current Noise Margin | Indicates how much the noise on the DSL line can increase before it begins to |
| affect the DSL signal. As the noise on the DSL line increases, the margin will |
| approach zero. If the noise exceeds the current noise margin, the DSL signal will |
| be lost. The level is measured in decibels (dBs). |
|
|
Current Attenuation | Represents the decrease in signal strength between origination of the DSL |
| (Telephone Exchange) and your system. Customers who live close to their |
| Telephone Exchange usually will have less signal loss and a low current |
| attenuation. The level is measured in decibels (dBs) |
|
|
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