3-6 Troubleshooting
DocuTech 61XX:
External Finisher Full
The Punch has filled
the Stacker and is
waiting to be
emptied.
Unload the Stacker and
then restart the Punch
Online.
Xerox 4xxx Printer:
External Finisher not
ready.
The FusionPunch II
is not Online. Press Stop/Reset
at the Punch and then press
"ONLINE/OFFLINE".
Ensure that the Punch is in
Online Mode, then press
Start .
Xerox 4xxx Printer:
External Finisher Full.
The Stacker has
filled and is waiting
to be emptied.
Unload the Stacker and
then restart the Punch
Online.
Xerox 4xxx Printer
does not recognize the
External Finisher.
1. The Profile has not
been set up
correctly.
2. The Profile has not
been loaded into the
Printer correctly or
has not been loaded
at all.
1. Check the Profile at the
Printer to ensure proper
Host Enablement. Call
your System Administrator
and refer to the setup
procedures in Appendix A
of this User Guide.
2. Call the Xerox Service
Representative to verify
proper Host Enablement.
Xerox 4xxx / DT 135 /
61XX Printer
Jam in area 20 and
External Finisher or
External Finisher jam.
A jam has occurred
in the
FusionPunch II.
1. Discard any sheets that
have not been completely
delivered to the Stacker.
2. Press Stop/Reset
to clear error message.
Follow printer jam
clearance procedure and
resume the job.
Error Message Possible Cause Resolution
Figure 3-3: Printer-Generated Error Messages