Xerox 16 Series manual Error Message Possible Cause Resolution

Error Message

Possible Cause

Resolution

Jam Entrance Sensor

1.There is a sheet of paper blocking the Entrance Sensor (first sensor from the left side of the machine).

2.The Entrance Sensor and/or its Reflector may be dirty.

3.The Side Guide may be adjusted too tight for the paper, cover stock, or tab stock.

1.Lift up the Input Track Ball assembly and remove the paper.

2.Clean the Entrance Sensor and reflector, using Isopropyl alcohol and a clean, lint-free cloth. If the problem persists, call your GBC or Xerox Service Representative.

3.Ensure that the Side Guide is not too tight. Perform the adjustment in Chapter 2 (Setting the Side Guide). If the problem persists, call your GBC or Xerox Service Representative.

4.Press Stop/Reset button to clear error message. Follow printer jam clearance procedure and resume the job.

Figure 3-4: Punch-Generated Error Messages

3-8 Troubleshooting