Troubleshooting

Occasionally, your fax machine encounters some trouble transmitting or receiving documents. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages and error reports, explained in the following pages.

Alarm

Your fax machine sounds an alarm tone — a series of short beeps — if either of these two problems occur:

Trouble transmitting or receiving

The machine is out of paper

LCD error messages

What you see on the LCD

What it means/What to do

All Commands In Use

Your fax machine has all of its 99 possible

 

delayed commands (automatic redialing counts

 

as one) stored in memory and cannot accept

 

another. Wait until your fax has completed one of

 

the delayed commands or delete an existing

 

command by using COMM. CANCEL/CONFIRM.

Already Stored

You tried to enter the same fax (or phone) num-

 

ber which is already entered in your fax

 

machine.

 

Enter a different fax (or phone) number.

Box In Use

You tried to erase a F-Code box which contains

 

at least one document.

 

Erase the document(s), then try again.

Call For Service

The scanner lamp is dim or inoperable.

 

Make repeated copies to help evaporate any

 

internal moisture. If that doesn’t resolve the

 

problem, call your authorised Konica dealer.

What you see on the LCD

Change to Fax Mode

Check Memory Tx

Check Paper Size Open&Close Top Cover

Close Scanner Cover Close Top Cover Close 1st Side Cover Close 2nd Side Cover

Close 1st Cassette Close 2nd Cassette

Communication Error

Copy Off

Department Code Full

Just in case …

What it means/What to do

You tried to to store the document for polling (or for F-Code Box) when the machine is in the Copy mode. You can store the fax document only when the machine is in the Fax mode.

You tried to turn the Fax&Copy feature ON, but the memory transmission setting is OFF. To use the Fax&Copy feature, the memory transmis- sion setting must be set to ON.

Set the Memory Tx to ON, then try again.

The different sized paper which is not same sized paper you told your machine is loaded. Set correct sized paper or change the paper size setting (see pages 1.8–1.10).

The cover indicated on the LCD is open or has not been closed securely. Close it properly.

The paper cassette indicated on the LCD is open or has not been closed securely. Close it properly.

A communication error disrupted the reception or transmission. If you were transmitting, press STOP to clear the error message and then re-try the transmission. If you were receiving a fax, try to contact the other person and have him/her re- try the transmission. (The problem may be entirely with his/her machine, phone line, etc.)

You tried to change your fax machine to the copy mode, but the unit’s copy protection feature (page 2.17) is on, preventing such use. Turn off copy protection.

You tried to enter department code more than

100.Your machine can store up to 100 depart- ment codes.

5.5

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Konica Minolta 7013 manual Troubleshooting, Alarm, LCD error messages

7013 specifications

The Konica Minolta 7013 is a versatile multifunction printer designed to meet the demands of modern offices with high-quality printing, scanning, copying, and faxing capabilities. This model stands out for its exceptional performance, efficiency, and user-friendly features, making it a popular choice for businesses of varying sizes.

One of the key features of the Konica Minolta 7013 is its impressive print speed, capable of producing up to 13 pages per minute for black and white documents. This swift output ensures that users can accomplish their printing tasks quickly, enhancing overall productivity in busy work environments. With a maximum resolution of 1200 x 1200 dpi, the print quality is sharp and vibrant, making it suitable for both text documents and professional presentations.

In terms of scanning, the Konica Minolta 7013 is equipped with a high-speed duplex scanner, allowing users to scan both sides of a page in one pass. This feature not only saves time but also reduces paper usage, aligning with eco-friendly practices. The scanner offers a variety of formats for digital output, including PDF, JPEG, and TIFF, providing flexibility for different document handling requirements.

Another significant aspect of the 7013 is its robust security features. With advanced user authentication options, the device ensures that sensitive information remains protected. Administrators can set permissions to control access to certain functionalities, allowing for a more secure printing environment.

The Konica Minolta 7013 also integrates seamlessly with various document management systems, enhancing its usability. Businesses can streamline workflows by utilizing the printer’s compatibility with popular software solutions, enabling easy storage and retrieval of documents. The device supports mobile printing, allowing users to print directly from their smartphones and tablets, further adding to its convenience.

Moreover, the 7013 is designed with energy efficiency in mind. It complies with various environmental standards, contributing to lower running costs and reduced energy consumption. The device features automatic duplex printing, which not only saves paper but also minimizes waste.

Overall, the Konica Minolta 7013 combines speed, quality, and efficiency in a compact design. Its multifunctionality and advanced features make it an excellent investment for organizations looking to enhance their printing and document management capabilities while maintaining a focus on security and sustainability.