Oki 4100 manual English

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4100 Fax ENGLISH 15/1/97 9:38 am Page 68

English

(pulse or tone) for your area. If you hear changing tones instead of dialling pulses and you know that your area uses pulse dialling, refer to the MF(TONE)/DP(PULSE) user function setting in the Programming chapter.

The display shows a communication error. This alarm indicates any of a number of problems. You may be trying to communicate with an incompatible fax machine (your machine can only communicate with ITU-T Group 3 fax machines). The remote machine may not be able to perform the function that you want, such as polling or confidential mes- sages. The remote machine may also be out of paper or experiencing a paper jam. Bad telephone line conditions can also cause communication errors. Try sending the fax again and check to make sure you are dialling the correct telephone number. If you have to dial a prefix number to get an outside line, or if you are dialling internationally, you may need to enter a pause (using the Pause One Touch key) after the dial prefix or international dialling code to tell your machine to wait for a dial tone. If you have frequent problems communicating with a particular remote fax machine, try programming the number into one of your One Touch keys and then changing the One Touch Parameters for that One Touch key (see the Dial Directories chapter). Lastly, either your fax machine or the remote fax machine

68Problem Solving

may need servicing. Try sending a fax to another location to check your machine.

You sent a fax but the image the remote fax machine received was very poor. If your docu- ment had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original set- tings (see Loading Documents in the Basic Operations chapter). Copy the document on your fax machine to see how it will transmit. The prob- lem may be caused by telephone line interference. Try sending the document again later.

You keep getting reports you do not want. Check your user function settings and turn off the reports you do not want. See the Programming chapter.

You sent a fax but it was received completely blank. Make sure that you have loaded your docu- ment face down.

The image received on your fax machine was very poor. Contact the person sending you the fax and ask them to change their Transmit Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly.

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Contents English HandbookEnglish Operation and Maintenance SafetyInstallation Hints Toner Cartridge Image Drum Unit Handling Emergency First AidContents Programming Basic OperationsAdvanced Operations Reports Problem SolvingSpecifications Index Features IntroductionProduct Options Component Identification What You Should ReceiveComponents Paper Tray/Copy StackerExpansion Control Panel Control Panel Keys and Indicators English English One Touch Keypad Machine’s function settings Signal TonesUnpacking InstallationGetting Started Setting Up Your Fax Machine Release the toner Connect to the Telephone Line Loading Paper Setting the Clock EnglishSetting the Answering Mode Setting the Fax Identification Setting Language To Do This UseConnecting to a PBX Dial Directories Programming One Touch KeysOne Touch Parameters Programming Auto Dial Numbers Programming Groups Location ProgrammingBasic Operations Preparing DocumentsLoading Documents Different sizes at the same timeSending a Fax to a Single Location Document Type Contrast to UseReceiving Faxes Manually Receiving Faxes in Memory MSG. in MEMORY, PrintingPower Failures and Memory Rejecting Unsolicited Fax MessagesUsing Voice Request Making CopiesLift the handset and press the Voice Request key PRG. Start Time Advanced OperationsSending a Fax at a Later Date and Time Sending a Delayed Fax From Memory Sending a Fax to Multiple Locations Sending a Confidential Fax Relay BroadcastingRemote List no Select Location PollingProgramming Customizing Features and OperationsUser Function Settings English Power Save MODE, Pressstart to Exit ECM Function The error correction mode Dial Parameter Settings Service Function Settings Service Function Settings List English Reports Understanding ReportsDistant Station ID Printing Reports Codes Used in ReportsCommunication Codes Problem Solving Clearing a Document JamClearing a Printing Paper Jam Close the fax machine’s top cover Replacing the Toner Cartridge Paper is damaged, remove and replace itEnglish English Replacing the Image Drum Unit Remove the old image drum unit with its toner Problem Checklist Reading Your Print CountersEnglish English English Specifications Category SpecificationsStatutory User Information UK only TEL/FAX Change Over Auto Start BusyCancl CoverDrum Count Echo ProtectionECM Function ERR Report MCFLong DOC. TX Mftone Duration 52 MFTONE/DPPULSE 52 MH onlyPC/FAX Switch Pulse Dial RatePulse Make Ratio PunitTimer Prog Ring ResponseStop TEL/FAX SWTX Mode Default
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