Oki 4100 manual Reading Your Print Counters, Problem Checklist

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4100 Fax ENGLISH 15/1/97 9:38 am Page 67

Reading Your Print Counters

Your fax machine’s print counters count the number of pages your fax machine has printed or scanned in its lifetime. If you are experiencing a problem, a ser- vice person may ask you to check these counters.

Tip: If your fax machine’s image drum unit has reached the end of its life, you will also use this function to reset the drum counter. Refer to Replacing the Image Drum Unit in this chapter for more information.

1Press the Select Function key.

2Press the 7/Counter Display One Touch key. The display will show your print unit counter.

3Press the No ♣ key. The display will show the scanning unit counter.

4Press the Select Function key to finish.

Problem Checklist

Your fax machine is a complex machine with many features and functions which allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experi- encing a problem, read through the list of problems and solutions before calling your dealer.

The display is blank. Check the power cord to make sure that it is firmly plugged in. Check your wall outlet to make sure that it has power.

Nothing happens when you press the control panel keys. Turn the fax machine off, wait 10 seconds, then turn it on again.

The display tells you to replace paper even though there is paper in the paper tray. Make sure that the paper is firmly stacked in the tray. Check for a paper jam in the fax machine.

Your documents jam. Check the document for wrinkles, tears or other damage. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your fax machine can load. Try making a copy of the document on a photocopier and faxing the copy.

Your fax machine won’t dial. Check the power cord and wall outlet. Make sure that your telephone line (not your external telephone or handset) is con- nected to the LINE outlet on the back of your fax machine. If you have an external telephone connect- ed, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial tone, your fax machine may be using the wrong dialling method

Problem Solving 67

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Contents Handbook EnglishEnglish Installation Hints SafetyOperation and Maintenance Emergency First Aid Toner Cartridge Image Drum Unit HandlingContents Advanced Operations Basic OperationsProgramming Specifications Index Problem SolvingReports Introduction FeaturesProduct Options What You Should Receive Component IdentificationPaper Tray/Copy Stacker ComponentsExpansion Control Panel Control Panel Keys and Indicators English English One Touch Keypad Signal Tones Machine’s function settingsGetting Started InstallationUnpacking Setting Up Your Fax Machine Release the toner Connect to the Telephone Line Loading Paper English Setting the ClockSetting the Answering Mode Setting the Fax Identification To Do This Use Setting LanguageConnecting to a PBX Programming One Touch Keys Dial DirectoriesOne Touch Parameters Programming Auto Dial Numbers Location Programming Programming GroupsPreparing Documents Basic OperationsDifferent sizes at the same time Loading DocumentsDocument Type Contrast to Use Sending a Fax to a Single LocationReceiving Faxes Manually MSG. in MEMORY, Printing Receiving Faxes in MemoryRejecting Unsolicited Fax Messages Power Failures and MemoryMaking Copies Using Voice RequestLift the handset and press the Voice Request key Sending a Fax at a Later Date and Time Advanced OperationsPRG. Start Time Sending a Delayed Fax From Memory Sending a Fax to Multiple Locations Relay Broadcasting Sending a Confidential FaxRemote List no Polling Select LocationUser Function Settings Customizing Features and OperationsProgramming English Power Save MODE, Pressstart to Exit ECM Function The error correction mode Dial Parameter Settings Service Function Settings Service Function Settings List English Understanding Reports ReportsDistant Station ID Codes Used in Reports Printing ReportsCommunication Codes Clearing a Document Jam Problem SolvingClearing a Printing Paper Jam Close the fax machine’s top cover Paper is damaged, remove and replace it Replacing the Toner CartridgeEnglish English Replacing the Image Drum Unit Remove the old image drum unit with its toner Reading Your Print Counters Problem ChecklistEnglish English English Category Specifications SpecificationsStatutory User Information UK only TEL/FAX Change Over Busy Auto StartCover CanclERR Report MCF Drum CountEcho Protection ECM FunctionMftone Duration 52 MFTONE/DPPULSE 52 MH only Long DOC. TXPunit PC/FAX SwitchPulse Dial Rate Pulse Make RatioTEL/FAX SW Timer ProgRing Response StopTX Mode Default
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