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3 manual
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Contents
Main
K
Contents
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About This Book
What Is Apple Remote Desktop?
Using This Guide
Remote Desktop Help
Notation Conventions
Where to Find More Information About Apple Remote Desktop
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Deploying Software
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Taking Inventory
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Housekeeping
Supporting Users
Providing Help Desk Support
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Interacting with Students
Finding More Information
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Remote Desktop Main Window
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Task Dialogs
When you click a task, a dialog appears to let you set task parameters or confirm the task.
Control and Observe Window
Multiple-Client Observe Window
Report Window
Changing Report Layout
Configuring Remote Desktop
Customizing the Remote Desktop Toolbar
Setting Preferences for the Remote Desktop Administrator Application
Interface Tips and Shortcuts
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Network Requirements
Installing the Remote Desktop Administrator Software
Setting Up an Apple Remote Desktop Client Computer for the First Time
Upgrading the Remote Desktop Administrator Software
Upgrading the Client Software
Method #1Remote Upgrade Installation
Method #2Manual Installation
Upgrading Apple Remote Desktop Clients Using SSH
Creating a Custom Client Installer
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Considerations for Managed Clients
Removing or Disabling Apple Remote Desktop
Uninstalling the Administrator Software
Disabling the Client Software
Uninstalling the Client Software from Client Computers
Computer Lists
Finding Clients by Searching the Local Network
Finding Clients by Searching a Network Range
Finding Clients by Network Address
Finding Clients by File Import
Making a New Scanner
Making and Managing Lists
About Apple Remote Desktop Computer Lists
Creating an Apple Remote Desktop Computer List
Deleting Apple Remote Desktop Lists
Creating a Smart Computer List
Editing a Smart Computer List
Creating a List of Computers of from Existing Computer Lists
Importing and Exporting Computer Lists
Transferring Computer Lists from Apple Remote Desktop 3 to a New Administrator Computer
Transferring Remote Desktop 2 Computer Lists to a New Remote Desktop 3 Administrator Computer
Transferring Old v1.2 Computer Lists to a New Administrator Computer
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Access Privileges
Apple Remote Desktop Administrator Access
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Setting Apple Remote Desktop Administrator Access Authorization and Privileges Using Local Accounts
Apple Remote Desktop Administrator Access Using Directory Services
Creating Administrator Access Groups
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Enabling Directory Services Group Authorization
Apple Remote Desktop Guest Access
Apple Remote Desktop Nonadministrator Access
Virtual Network Computing Access
Command-Line SSH Access
Managing Client Administration Settings and Privileges
Getting an Administration Settings Report
Changing Client Administrator Privileges
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Maintaining Security
Using Apple Remote Desktop with Computers in an AirPort Wireless Network
Getting the Best Performance
Maintaining Security
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Remote Desktop Authentication and Data Transport Encryption
Encrypting Observe and Control Network Data
Encrypting Network Data During Copy Items and Install Packages Tasks
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Controlling
Controlling Apple Remote Desktop Clients
Control Window Options
Switching the Control Window Between Full Size And Fit-To-Window
Switching Between Control and Observe Modes
Sharing Control with a User
Hiding a Users Screen While Controlling
Capturing the Control Window to a File
Switching Control Session Between Full Screen and In a Window
Sharing Clipboards for Copy and Paste
Controlling VNC Servers
Setting up a NonMac OS X VNC Server
VNC Control Options
Configuring an Apple Remote Desktop Client to be Controlled by a VNC Viewer
Observing
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Changing Observe Settings While Observing
Changing Screen Titles While Observing
Viewing a Users Account Picture While Observing
Viewing a Computers System Status While at the Observe Window
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Shortcuts in the Multiple Screen Observe Window
Observing a Single Computer
Observing Multiple Computers
Observing a Computer in Dashboard
Sending Messages
Sending One-Way Messages
Interactive Chat
Viewing Attention Requests
Sharing Screens
Sharing a Screen with Client Computers
Monitoring a Screen Sharing Tasks
Interacting with Your Apple Remote Desktop Administrator
Requesting Administrator Attention
Canceling an Attention Request
Changing Your Observed Client Icon
Keeping Track of Task Progress and History
Enabling a Task Notification Script
Getting Active Task Status
Using the Task Feedback Display
Stopping a Currently Running Task
Getting Completed Task History
Saving a Task for Later Use
Creating and Using Task Templates
Editing a Saved Task
Installing Software Using Apple Remote Desktop
Installing by Package and Metapackage
Page
Installing Software on Offline Computers
Installing by Using the Copy Items Command
Using Installers from Other Companies
Upgrading Software
Copying Files
Copy Options
Copying from Administrator to Clients
Copying Using Drag and Drop
Restoring Items from a Master Copy
Creating Reports
Collecting Report Data
Using a Task Server for Report Data Collection
Report Database Recommendations and Bandwidth Usage
Auditing Client Usage Information
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Finding Files, Folders, and Applications
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Comparing Software
Auditing Hardware
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Testing Network Responsiveness
Exporting Report Information
Using Report Windows to Work with Computers
Maintaining Systems
Deleting Items
Emptying the Trash
Setting the Startup Disk
Renaming Computers
Synchronizing Computer Time
Setting Computer Audio Volume
Repairing File Permissions
Adding Items to the Dock
Changing Energy Saver Preferences
Changing Sharing Preferences for Remote Login
Setting Printer Preferences
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Managing Computers
Opening Files and Folders
Opening Applications
Quitting Applications Without Logging Out the User
Putting a Computer to Sleep
Waking Up a Computer
Locking a Computer Screen
Displaying a Custom Picture on a Locked Screen
Unlocking a Computer Screen
Disabling a Computer Screen
Logging In a User at the Login Window
Logging Out the Current User
Restarting a Computer
Shutting Down a Computer
UNIX Shell Commands
Send UNIX Command Templates
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Executing a Single UNIX Command
Executing Scripts Using Send UNIX Command
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Built-in Command-Line Tools
For Mac OS X v.10.4 clients use the following from Send UNIX Command:
A few of the capabilities of networksetup are listed below.
A few of the capabilities of systemsetup are listed below:
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Automating Functions
Setting the Clients Data Reporting Policy
Creating a Template Data Reporting Policy
Designating the Task Server and Setting the Report Data Collection Location
Scheduled Tasks
Using AppleScript with Remote Desktop
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Using Automator with Remote Desktop
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A
List Menu Icons
Task Status Icons
System Status Icons (Basic)
System Status Icons (Detailed)
TCP and UDP Port Reference
B
Appendix
System Overview Report
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Page
Storage Report
USB Devices Report
FireWire Devices Report
PCI Cards Report
Memory Report
Network Interfaces Report
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Network Test Report
Administration Settings Report
Application Usage Report
User History Report
C
Suite
This appendix shows the contents of Remote Desktops AppleScript Dictionary.
Classes and Commands for the Remote Desktop Application.
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D
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Index
Index
A
B
C
D
G
H
I
K
L
T
U
V
W
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