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Apple 3 manual Deploying Software, Distributing Installer Packages

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Deploying Software

Apple Remote Desktop lets you distribute software and related files to client computers from your Apple Remote Desktop administrator computer or from a computer running Mac OS X Server.

Deploy configuration files

Deploy drag-and-drop application folders

Deploy install packages (.pkg or .mpkg)

Deploy UNIX shell scripts

Xserve cluster node

Administrator

computer

Set startup partition

Marketing department

Mac OS X Server

Network	NetBoot
install images	images

Engineering department

Distributing Installer Packages

You can distribute and automatically install packages in .pkg and .mpkg formats. Apple Remote Desktop lets you install software and software updates on one or more client computers without user interaction or interruption, or even if no user is logged in. After installation, Apple Remote Desktop erases the installer files. If the computers need to be restarted, as they do following an operating system update, you can restart them from Apple Remote Desktop.

Chapter 1 Using Apple Remote Desktop

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Apple 3 manual Deploying Software, Distributing Installer Packages

Contents

Administrator’s Guide Apple Computer, Inc Apple Computer, Inc. All rights reserved Contents Using Local Accounts Administrator ComputerUnderstanding and Controlling Access Privileges Apple Remote Desktop Administrator AccessSwitching Between Control and Observe Modes Setting Up the Network and Maintaining SecuritySetting Up the Network Remote Desktop Authentication and Data Transport EncryptionEnabling a Task Notification Script Administering Client ComputersUsing the Task Feedback Display Keeping Track of Task Progress and History161 Icon and Port Reference Client Status Icons Appendix aIndex Appendix BAppendix C Appendix DAbout This Book What Is Apple Remote Desktop?Using This Guide Remote Desktop HelpNotation Conventions Terminal Command Conventions Where to Find More Information About Apple Remote DesktopPreface About This Book Administering Computers Using Apple Remote DesktopUsing Apple Remote Desktop Deploying Software Distributing Installer PackagesUsing NetBoot Images Using Network Install ImagesDistributing Drag-and-Drop Applications Using Unix Shell ScriptsVerifying Installations Distributing Preference FilesARD SQL Taking InventorySoftware Version Report Administration Settings ReportFile Search Report Spotlight File SearchApplication Usage Report Network Test ReportGenerating Your Own Reports Housekeeping Managing Power StateSupporting Users Screen Monitoring Providing Help Desk SupportRequesting Help Chatting with the UserDeploying New Software or Files Using ReportsScreen Controlling Screen SharingSharing Screens Using Text MessagesInteracting with Students Monitoring Student ComputersFinding More Information To learn more about See information for Starting on Remote Desktop Human Interface Guide Getting to Know Remote DesktopGetting to Know Remote Desktop Remote Desktop Main WindowGetting to Know Remote Desktop ABG Task DialogsC D E F G HI Control and Observe WindowHA B CI Multiple-Client Observe WindowDEF Report WindowTo change what information is displayed Changing Report LayoutTo open the Preferences window Configuring Remote DesktopCustomizing the Remote Desktop Toolbar To customize the application toolbarComputers can be selected from any window Interface Tips and ShortcutsDrag and drop works on configuration dialogs Making lists from reports or other listsSaved Tasks and Task Templates save you time Administrator and client computers NetBoot and Network Install optionalSystem Requirements for Apple Remote Desktop Network Requirements Installing the Remote Desktop Administrator SoftwareUpgrading the Remote Desktop Administrator Software Upgrading the Client Software Method #1-Remote Upgrade InstallationMethod #2-Manual Installation Upgrading Apple Remote Desktop Clients Using SSHTo manually upgrade the client software Creating a Custom Client Installer To upgrade existing client software using SSHTo create the client installer Installing Apple Remote Desktop Removing or Disabling Apple Remote Desktop Uninstalling the Administrator SoftwareTo remove the administrator software Considerations for Managed ClientsDisabling the Client Software To disable the client software on a client computerTo uninstall client software Uninstalling the Client Software from Client ComputersComputer Lists Finding Clients by Searching the Local Network Finding Clients by Searching a Network RangeTo search for clients on the local network Finding Clients by Network Address To search a range of network addressesTo search for a specific address To make a custom search list Finding Clients by File ImportMaking a New Scanner To import a list of computers from a fileAbout Apple Remote Desktop Computer Lists Making and Managing ListsTo create an Apple Remote Desktop computer list Creating an Apple Remote Desktop Computer ListDeleting Apple Remote Desktop Lists Creating a Smart Computer ListTo create an list of computer lists Editing a Smart Computer ListTo create a smart computer list To edit a smart computer listTo transfer the computer lists Importing and Exporting Computer ListsTo transfer the computer lists To transfer the computer lists Apple Remote Desktop Administrator Access Access PrivilegesSelect To allow administrators to To set administrator privileges on a computer Creating Administrator Access Groups To create an administrator access groupMethod #1 Understanding and Controlling Access Privileges Understanding and Controlling Access Privileges Method #2 Apple Remote Desktop Guest AccessEnabling Directory Services Group Authorization To enable Apple Remote Desktop authorization by groupApple Remote Desktop Nonadministrator Access To allow guest accessLimiting Features in the Administrator Application To enable User Mode Virtual Network Computing AccessCommand-Line SSH Access Managing Client Administration Settings and PrivilegesTo allow VNC access To change administrator privileges on each computer Getting an Administration Settings ReportChanging Client Administrator Privileges To get an administration settings reportUnderstanding and Controlling Access Privileges Setting Up the Network Setting Up the Network Maintaining SecuritySetting Up the Network and Maintaining Security Maintaining Security Getting the Best PerformanceAdministrator Application Security Password Access SecurityUser Privileges and Permissions Security Remote Desktop Authentication and Data Transport Encryption Physical Access SecurityEncrypting Observe and Control Network Data To set a default encryption preference for file copies To enable Observe and Control transport encryptionInteracting with Users Controlling Apple Remote Desktop Clients ControllingTo control an Apple Remote Desktop client Control Window OptionsSharing Control with a User Switching Between Control and Observe ModesTo switch between control and observe modes To switch between complete control and shared mouse modesCapturing the Control Window to a File To switch between standard control and curtain modesTo switch between full screen and in-a-window modes Hiding a User’s Screen While ControllingTo control a VNC client computer To share clipboard content with the clientSharing Clipboards for Copy and Paste Controlling VNC ServersSetting up a Non-Mac OS X VNC Server Basic steps areApple Remote Desktop Control and the PC’s Ctrl-Alt-Del To designate a display to control To set a custom VNC port when adding a computer by addressVNC Control Options To set a custom port on an existing computer list memberObserving To configure a client to accept VNC connectionsGetting More Information on Observed Clients Dealing With Many Client ScreensTo change your observe settings Changing Observe Settings While ObservingTo view a user’s account picture Changing Screen Titles While ObservingViewing a User’s Account Picture While Observing To change your observe window titlesIcon Indicates To observe a single computer Shortcuts in the Multiple Screen Observe WindowObserving a Single Computer To show system status in the observe windowTo observe multiple computers To observe using DashboardObserving Multiple Computers Observing a Computer in DashboardTo send a one-way text message Sending MessagesSending One-Way Messages Interactive ChatTo view attention requests Sharing ScreensViewing Attention Requests Sharing a Screen with Client ComputersMonitoring a Screen Sharing Tasks Interacting with Your Apple Remote Desktop AdministratorRequesting Administrator Attention To request administrator attentionChanging Your Observed Client Icon Canceling an Attention RequestTo cancel an attention request To change your login iconKeeping Track of Task Progress and History Administering Client ComputersEnabling a Task Notification Script To enable a task notification scriptUsing the Task Feedback Display Getting Active Task StatusStopping a Currently Running Task To get status on a completed task Getting Completed Task HistorySaving a Task for Later Use To stop a currently running taskCreating and Using Task Templates To create a task templateTo apply a task template To edit a saved task Installing Software Using Apple Remote DesktopInstalling by Package and Metapackage Editing a Saved TaskTo copy and install software using a .pkg file To install software on offline clients Installing Software on Offline ComputersTo install software with third-party installers Installing by Using the Copy Items CommandUsing Installers from Other Companies To install software by copyingUpgrading Software To upgrade software on client computersCopying Files Copy Options To copy items to clients Copying from Administrator to ClientsMore Options When the Item Already Exists Post-Copy ActionTo copy items from the Finder to a client Copying Using Drag and DropTo copy items from a client to the administrator’s computer Copying from the Finder to a ClientRestoring Items from a Master Copy To restore files using the Copy Items commandCollecting Report Data Creating ReportsTo set up a Task Server, you need to Using a Task Server for Report Data CollectionReport Database Recommendations and Bandwidth Usage Auditing Client Usage Information System Report SizeGenerating a User History Report To generate a User History report Generating an Application Usage ReportTo generate an Application Usage report Using Spotlight to Find Items To search for software items using SpotlightFinding Files, Folders, and Applications To search for software items Generating a File Search ReportGenerating a Software Difference Report Comparing SoftwareGenerating a Software Version Report To generate a Software Version reportAuditing Hardware To generate a Software Difference reportTo get a basic System Overview report To generate a Storage report Getting Serial NumbersTo generate a serial number report Getting Storage InformationGetting FireWire Device Information To generate a FireWire Devices reportGetting USB Device Information To generate a USB Devices report Getting Network Interface InformationTo generate a Network Interfaces report Getting Memory Information To generate a Memory reportGetting PCI Card Information Evaluating the Network Test Report Testing Network ResponsivenessTo generate a PCI Cards report To generate a Network Test reportTo export a report Exporting Report InformationUsing Report Windows to Work with Computers Maintaining Systems Deleting ItemsTo delete an item from a client To set the startup disk Setting the Startup DiskEmptying the Trash To empty the TrashRenaming Computers Synchronizing Computer TimeTo rename a computer Setting Computer Audio Volume To set a computer’s audio volumeTo synchronize client computer clocks To add an application or other item to the Dock Repairing File PermissionsAdding Items to the Dock To repair a computer’s file permissionsTo change the Energy Saver preferences Changing Energy Saver PreferencesChanging Sharing Preferences for Remote Login Setting Printer PreferencesTo change the Remote Login sharing preference To set up printer preferences using Send Unix Command To set up printer preferences using Copy ItemsOpening Files and Folders Managing ComputersOpening Applications To open an itemTo open an application To put a computer to sleep Quitting Applications Without Logging Out the UserPutting a Computer to Sleep To quit an open applicationWaking Up a Computer Locking a Computer ScreenTo wake a computer To create a custom locked screen picture Displaying a Custom Picture on a Locked ScreenUnlocking a Computer Screen To lock a computer screenTo log in a user Logging In a User at the Login WindowTo disable a computer screen while you work Disabling a Computer ScreenTo restart a computer Logging Out the Current UserRestarting a Computer To log out a userTo shut down a computer Shutting Down a ComputerSend Unix Command Templates Unix Shell CommandsTemplate sub-menu Template name Executing Shell Scripts with Remote Desktop Executing a Single Unix CommandExecuting Scripts Using Send Unix Command To execute a single Unix commandTo send and execute an AppleScript To execute an AppleScript using the Send Unix CommandTo copy and execute a script Executing AppleScripts with Remote DesktopUsing networksetup Built-in Command-Line ToolsFew of the capabilities of networksetup are listed below Few of the capabilities of systemsetup are listed below Using systemsetup150 Shut down the Apple Remote Desktop Agent process Using kickstartAutomating Functions Setting the Client’s Data Reporting PolicyTo set a client’s data reporting policy Creating a Template Data Reporting PolicyTo set the default data reporting policy template To schedule a task Setting Scheduled TasksScheduled Tasks To set the Task Server locationDeleting Scheduled Tasks Using AppleScript with Remote DesktopEditing Scheduled Tasks To edit a task scheduleAdd v Add a computer to a task Using the Remote Desktop AppleScript DictionaryRemote Desktop’s AppleScript Basics Computer list n inh. item a list which holds computersSample AppleScript To access the full AppleScript dictionary for Remote DesktopUsing Automator with Remote Desktop 160 Appendix Apple Remote Desktop Status IconsTask Status Icons List Menu IconsSystem Status Icons Detailed System Status Icons BasicPort Protocol Function TCP and UDP Port ReferenceSystem Overview Report Report Field Definitions Reference B166 167 HFS, HFS+, UFS Storage ReportPCI Cards Report FireWire Devices ReportUSB Devices Report Memory ReportNetwork Interfaces Report 171 Network Test Report Administration Settings ReportUser History Report Application Usage ReportRemove v Remove a computer from a task Control v Start a control session with the computerExecute v Executes a task Observe v Start an observation sessionComputer n inh. item a physical computer ElementsContained by application Message Unicode text Message to display on the screens Restart task n inh. task item Restart the target computers Wake up task n inh. task item Wake up the target computers Shutdown task n inh. task item Shutdown the target computersSample list of system information table Sample list of main database schemaSample list of table from one computer Sample list of property namesIndex 183 184