About This Book

What Is Apple Remote Desktop?

Preface

Apple Remote Desktop is easy-to-use, powerful, open standards-based, desktop management software for all your networked Macs. IT professionals can remotely control and configure systems, install software, offer interactive online help to end users, and assemble detailed software and hardware reports for an entire Mac network.

You can use Apple Remote Desktop to:

ÂManage client computers and maintain, update, and distribute software

ÂCollect more than 200 system-information attributes for any Mac on your network

ÂStore the results in an SQL database and view the information using any of several hardware or software reports

ÂControl and manage multiple computer systems simultaneously, making shutdown, restart, and sending UNIX commands fast and easy

ÂProvide help and remote assistance to users when they encounter problems

ÂInteract with users by sending text messages, observing and controlling users’ screens, and sharing their screens with other client users

You can use Apple Remote Desktop to manage your client systems. IT administrators use Remote Desktop in education and business to simplify and empower the management of their organizations computer assets. For system administrators, Apple Remote Desktop can be used to administer large numbers of servers, like a virtual Keyboard-Video-Mouse (KVM) sharing unit. In computer administration environments, it’s the ideal solution for managing remote systems, reducing administration costs, and increasing productivity.

Apple Remote Desktop can also be used by educators to facilitate instruction in computer labs or one-on-one learning initiatives. Used in a classroom, Apple Remote Desktop enhances the learning experience and allows teachers to monitor and control students’ computers.

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Apple 3 manual About This Book, What Is Apple Remote Desktop?