68Command-Line SSH Access

68Managing Client Administration Settings and Privileges

69Getting an Administration Settings Report

69Changing Client Administrator Privileges

Chapter 6

71

Setting Up the Network and Maintaining Security

 

71

Setting Up the Network

 

72

Using Apple Remote Desktop with Computers in an AirPort Wireless Network

 

73

Getting the Best Performance

 

73

Maintaining Security

 

75

Remote Desktop Authentication and Data Transport Encryption

 

75

Encrypting Observe and Control Network Data

 

76

Encrypting Network Data During Copy Items and Install Packages Tasks

Chapter 7

77

Interacting with Users

 

78

Controlling

 

78

Controlling Apple Remote Desktop Clients

 

79

Control Window Options

 

80

Switching the Control Window Between Full Size And Fit-To-Window

 

80

Switching Between Control and Observe Modes

 

80

Sharing Control with a User

 

81

Hiding a User’s Screen While Controlling

 

81

Capturing the Control Window to a File

 

81

Switching Control Session Between Full Screen and In a Window

 

82

Sharing Clipboards for Copy and Paste

 

82

Controlling VNC Servers

 

83

Setting up a Non–Mac OS X VNC Server

 

84

VNC Control Options

 

85

Configuring an Apple Remote Desktop Client to be Controlled by a VNC Viewer

 

85

Observing

 

87

Changing Observe Settings While Observing

 

88

Changing Screen Titles While Observing

 

88

Viewing a User’s Account Picture While Observing

 

88

Viewing a Computer’s System Status While at the Observe Window

 

90

Shortcuts in the Multiple Screen Observe Window

 

90

Observing a Single Computer

 

91

Observing Multiple Computers

 

91

Observing a Computer in Dashboard

 

92

Sending Messages

 

92

Sending One-Way Messages

 

92

Interactive Chat

 

93

Viewing Attention Requests

 

93

Sharing Screens

Contents

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Apple 3 Setting Up the Network and Maintaining Security, Getting the Best Performance, Interacting with Users, Controlling