6
Contents
93
Sharing a Screen with Client Computers
94
Monitoring a Screen Sharing Tasks
94
Interacting with Your Apple Remote Desktop Administrator
94
Requesting Administrator Attention
95
Canceling an Attention Request
95
Changing Your Observed Client Icon
Chapter 8 96 Administering Client Computers
96
Keeping Track of Task Progress and History
97
Enabling a Task Notification Script
98
Getting Active Task Status
98
Using the Task Feedback Display
98
Stopping a Currently Running Task
99
Getting Completed Task History
99
Saving a Task for Later Use
100 Creating and Using Task Templates
101 Editing a Saved Task
101 Installing Software Using Apple Remote Desktop
101 Installing by Package and Metapackage
103 Installing Software on Offline Computers
104 Installing by Using the Copy Items Command
104 Using Installers from Other Companies
105 Upgrading Software
106 Copying Files
107 Copy Options
108 Copying from Administrator to Clients
109 Copying Using Drag and Drop
110 Restoring Items from a Master Copy
111 Creating Reports
111 Collecting Report Data
112 Using a Task Server for Report Data Collection
113 Report Database Recommendations and Bandwidth Usage
114 Auditing Client Usage Information
116 Finding Files, Folders, and Applications
118 Comparing Software
119 Auditing Hardware
124 Testing Network Responsiveness
125 Exporting Report Information
126 Using Report Windows to Work with Computers
127 Maintaining Systems
127 Deleting Items
128 Emptying the Trash
128 Setting the Startup Disk