Maintenance and Options | ABC Office Alpha 583cx specification

CHAPTER 9

Maintenance and Options

Follow these steps to make sure your cash register works well.

•Your register must remain uncovered when turned on. This allows the electronic components to properly cool.

•Use a dust cover when the register is not in operation and the control lock key is turned to the OFF position to protect mechanical components from dust.

•Keep beverages and other liquids away from the machine to avoid spills which can damage electronic components. Use the optional protective keytop cover to prevent damage to the cash register.

•Keep the cash register away from dust, dampness, or extreme hot or cold temperatures.

•To clean your cash register, use a soft dry cloth. Do not use harsh solutions containing alcohol or ammonia.

•After storing your cash register in extreme temperatures (below 32 degrees Fahrenheit or above 104 degrees Fahrenheit), allow the temperature inside the machine enough time to reach room temperature before turning it on.

•If you need electronic service, take the cash register to a Royal authorized service center.

Alpha 583cx User’s Guide

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ABC Office Alpha 583cx manual Maintenance and Options

Contents

Contents Alpha 583cx User’s Guide Contents Alpha 583cx User’s Guide Iii Running Reports 101 100 105 102103 104 127 121124 125 Before Starting Welcome Welcome What is in the Box?Customer Service Website Important Phone Numbers Plugging in and Putting in the Batteries Getting Started Getting Started To get the cash register ready to use Installing the Paper Roll Installing the Paper RollTo install the paper roll Installing the Barcode Reader To install and program the barcode readerGetting Started Setting the Date And Time Setting the Date And TimeTo set the time Example 2 To program 945 P.M For this tax rate Programming the Sales Tax Programming Department Keys Programming Department Keys Getting To Know the Cash Register Opening and Closing the Customer DisplayTo open and close the display This code Appears when Opening and Closing the Customer Display Using the Mode Key Area This setting Does thisGetting To Know the Cash Register Using the Keyboard Using the Keyboard Using the Cash Drawer To lock and unlock the cash drawer using the keyTo open the cash drawer without making a sale Using the Accessory Drawer Using the Accessory DrawerTo open the cash drawer using the emergency lever Using the Displays Setting Up Your Cash Register the Basics Setting Alphanumeric Descriptions Setting Alphanumeric DescriptionsClerk Display Numbers Alpha 583cx User’s Guide Alphanumeric Code ChartSetting Up Your Cash Register the Basics Number Use this table for punctuation and foreign characters Normal Size Using Single Width CharactersUsing Double Wide Characters About Programming Numbers in Logo Messages Store Logo Worksheet Programming a Store Logo or a Commercial Message International Coffees Check key Setting the Commercial Message in the Footer Setting Clerk Numbers and Names Setting Clerk Numbers and Names To use clerk numbers Example 6 Clerk #1 has a passcode Return key To use the Clerk System Setting the Machine NumberUsing the Clerk System Setting the Machine Number Setting X and Manager Passwords To set manager passwords Example 8 To set the X password asExample 9 If the PRG/Z password is Printing the Quick Start Program Confirmation Report Printing the Quick Start Program Confirmation ReportTo print the Quick Start Program Confirmation Report Before Going to Register Mode This error Means this Error CodesClearing an Error Error Codes Half System Clear Setting Up Your Cash Register Advanced Setting Up Your Cash Register Advanced To program department keysPress this To specify this See this 00 to This number Means this Setting Standard and Gallonage ModeProgramming Multiple and Single Items Programming High Digit Lock-out Hdlo Programming Tax Status This number From this To thisThis tax status Number Means this Programming Department Preset Price If you do not need a preset price, enter 0 as the priceAssigning Department Number Keys Programming Department Names Code Character Number Alphanumeric Code Chart Special Characters and Punctuation Message Number Message Type This message shows Programming Scrolling Messages Setting the Off Message To program the Off message time settingProgramming Scrolling Message Display Times To program the Sales message start time setting Setting the Mode MessageSetting the Sales Message Start and Stop Times To program the Mode message time setting Setting the Idle Messages To program the Idle message display after the time appearsTo program the Idle message pattern Press this number To specify Setting the Amount of Time Letters Appear in the DisplayProgramming the Credit Keys To program the amount of time letters appears Press this key To get this letter Programming PLUs without a Barcode Reader Programming PLU Descriptions Programming PLU Descriptions Programming PLUs with the Barcode Reader This decimal point Looks like Setting the Decimal Points Programming Minus Percentage Discounts Setting the Rounding RatesSetting the Rounding Rates Programming Discounts Programming Coupon Discounts Number Taxable by To charge Programming Discounts To program the Coupon key Method See page 96 to ring up a coupon sale programmed with Method Programming Plus Percentage Add-ons Programming Flag Options This Flag Set Number Sets these actions Programming Flag Options Setting Up Your Cash Register Advanced PST1 PST2 PST3 Setting Up Your Cash Register Advanced Programming Flag Options Ringing up Sales Ringing up Sales and Using Training Mode Alpha 583cx User’s Guide To ring up sales with the barcode reader Using Training ModeRinging up Sales and Using Training Mode Ringing up Sales with the Barcode Reader Using Training Mode To start Training modeTo stop Training mode Programming Complex Tax Rates Setting the Tax Rates Setting the Tax Rates To program a VAT tax rate commonly used in Europe Programming Complex Tax Rates Example 25 5% To program a Second VAT tax rate Running Reports Running the Program Confirmation ReportTo run a program confirmation report Running the Program Confirmation Report To run a department confirmation report Running the Department Confirmation ReportRunning the PLU Confirmation Report Running Reports To run a Department sales report Running the Department Sales ReportRunning Management Reports Running the Department Sales Report About Z Readings About X Readings To run a Cash-In-Drawer report About Management ReportsRunning a Cash-In-Drawer Report Running Management Reports To print a Financial report Running a Clerk ReportRunning a Financial Report Financial Reading must be closed out in the Z position Financial Report Example To run a duplicate Z reportTo take a weekly or monthly financial report Z2 or To reset the Z1 counter To print a Department Range report Running Management Reports To reset the Z2 counterTo reset the grand total Running an Hourly Report Running PLU Reports Maintenance and Options To put the paper in the paper roll Optional AccessoriesInstalling a New Paper Roll Maintenance and Options Using the Battery System Using the Battery System Aside Part Number Ordering Accessories Troubleshooting Hear an Error BeepError message Do this Sec code error appears in PRG, X or Z modes PE Printer ErrorIf Clerk E12 Displays In REG 1 or REG 2 Modes Opening the Drawer When There is no Power TroubleshootingRegister Does Not Work at All Half System Clear Half System ClearFull System Clear If Nothing Helps Examples Alpha 583cx User’s Guide Examples Sample Receipt Transaction Codes Transaction CodesCode Means this Cash Sale With Tendering Change Adding Tax to a Non-Taxable Department Cash Sale Without Tendering Change Charge SaleCash Sale Without Tendering Change To ring a coupon discount sale Coupon Discount Sale Credit Return Credit ReturnCredit Sale Dept Shift Key Exempting Tax On An Item Exempting Tax on the Entire SaleTo ring an item without charging tax Gallonage Sales Transaction Minus Percentage Discount SaleGallonage Sales Transaction Multiplication Sale Multiplication of a Department Unit Price Multiplying By a Fraction No-Sale FunctionMultiplying By a Fraction Overriding a PLU Sale Paid-Out SalePLU Sale Alpha 583cx User’s Guide 103 PLU Sale With PLU DescriptionPlus Percentage Sale PLU Sale With PLU Description Received-On-Account Sale Registering a Department Unit PriceRegistering a Reference Number Alpha 583cx User’s Guide 105 Return SaleSplit Tendering Sale Return Sale To register a reference number Temporarily Overriding a PLU Price Use the Error-Correct /Void Key Alpha 583cx User’s Guide 107 Voiding a Department Preset PriceVoiding a Coupon Sale Voiding a Coupon Sale Voiding a Department Preset with a Minus Percentage Discount Voiding a Department Preset with a Coupon Discount Alpha 583cx User’s Guide 109 Voiding a Multiplication of a Department Preset PriceVoiding a Minus Percentage Discount Sale Voiding a Minus Percentage Discount Sale Voiding a PLU Multiplication Sale Voiding a Multiplication Sale Alpha 583cx User’s Guide 111 Voiding a PLU SaleVoiding a PLU Sale with a Coupon Discount Voiding a PLU Sale Voiding a PLU Sale with a Plus Percentage Rate Voiding a Plu Sale with a Minus Percentage Discount Example 67 Void a $1.00 item in Department To void a sale Voiding a Plus Percentage SaleVoiding a Sale Voiding a Plus Percentage Sale Calculating Your Tax Calculating State Tax Table Codes Calculating Your Tax To calculate your tax rateAlpha 583cx User’s Guide 115 Type Press Appears as Appendix a Calculating State Tax Table Codes Alpha 583cx User’s Guide 117 Example Tax Chart Alpha 583cx User’s Guide 119 Worksheet Programming the State Tax GST/PST System for Canada Canadian Tax Programming ExampleTo program Flag Press 00001 + Subtotal/w/TAX + 0* + Dept Key Alpha 583cx User’s Guide 123 Canadian Tax Programming Example Specifications and Safety Feature DescriptionProduct Information Safety Notice Safety NoticeAlpha 583cx User’s Guide 125 Description Tables Description TablesAlpha 583cx User’s Guide 127 Appendix C Product Information Alpha 583cx User’s Guide 129 Index Alpha 583cx User’s Guide 131 Index 132 133