PE Printer Error
For example, if the last position you were in was REG, turn the key to the REG position and press the Clear key and then press the Amount Tend Total, Check, or Charge key to complete a sale. If your last position was PRG, turn the key to the PRG position and press the Clear key.
If the last thing you were doing was programming PLUs in the PRG mode, return the PRG key to the PRG position. Press Clear and then press Qty/Date to leave PLU programming mode.
3Repeat the procedure you are trying to perform.
•If error still persists, perform a Half System Clear procedure. See Half System Clear on page 89.
•As a last resort, perform a Full System Clear procedure. See Full System Clear on page 89.
Sec code error appears in PRG, X OR Z modes
This prompt means a Manager Password is programmed.
▼Enter the password number and press Check.
If Clerk E12 Displays In REG 1 or REG 2 Modes
This prompt means clerk numbers are programmed.
1Enter the clerk number and press Clerk.
2Enter the password and press Charge.
PE Printer Error
This prompt means there is a paper problem.
1Check if you are out of paper.
2Check for a paper jam. If so, carefully remove any paper obstructing the printer.
3Check and make sure the paper was aligned properly in the printer and that the printer bar is snapped into place.
Caution
Do not manually pull the paper. Always use the Feed key to remove or advance the paper. Do not use sharp or pointed instruments in the printer area. This can seriously damage the printer.
4After the paper jam is successfully removed, if PE still appears, turn the Mode key to the OFF position. Unplug the cash register, wait 10 seconds, and plug it back in.
Alpha 583cx User’s Guide | 87 |
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