Manuals / ABC Office / Computer Equipment / Cash Register

ABC Office Alpha 583cx manual Half System Clear, Full System Clear, If Nothing Helps

Models: Alpha 583cx

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Half System Clear

Half System Clear

If you cannot get the cash register to respond, try a half system clear.

To do a half system clear

1Turn the Mode key to the OFF position.

2Unplug the cash register from the power source.

3Wait 30 seconds.

4Plug the cash register in again.

5Continue with normal operations.

Full System Clear

If nothing else works, perform the following procedure.

Caution

This procedure resets the cash register to the factory settings. You lose all your transaction information and programming information.

To do a full system clear

1Turn the Mode key to the OFF position.

2Remove one back-up battery.

3Unplug the cash register from the power source and wait 5 minutes.

4Plug in the cash register.

5Replace the battery.

6Reprogram the cash register.

7Continue with normal operations.

Remove one battery

If Nothing Helps

If a problem still persists, call our Customer Service Support Line toll-free at 1-800-658-8788.

Alpha 583cx User’s Guide

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abcoffice www.abcoffice.com 1-800-658-8788

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ABC Office Alpha 583cx manual Half System Clear, Full System Clear, If Nothing Helps, To do a half system clear

Contents

Contents Alpha 583cx User’s Guide ContentsAlpha 583cx User’s Guide Iii Running Reports101 100105 102103 104127 121124 125Before Starting WelcomeWelcome What is in the Box?Customer Service Website Important Phone NumbersPlugging in and Putting in the Batteries Getting StartedGetting Started To get the cash register ready to use To install the paper roll Installing the Paper RollInstalling the Paper Roll Getting Started Installing the Barcode ReaderTo install and program the barcode reader To set the time Example 2 To program 945 P.M Setting the Date And TimeSetting the Date And Time For this tax rate Programming the Sales TaxProgramming Department Keys Programming Department KeysTo open and close the display Getting To Know the Cash RegisterOpening and Closing the Customer Display This code Appears when Opening and Closing the Customer DisplayGetting To Know the Cash Register Using the Mode Key AreaThis setting Does this Using the Keyboard Using the KeyboardTo open the cash drawer without making a sale Using the Cash DrawerTo lock and unlock the cash drawer using the key To open the cash drawer using the emergency lever Using the Accessory DrawerUsing the Accessory Drawer Using the Displays Setting Up Your Cash Register the BasicsClerk Display Setting Alphanumeric DescriptionsSetting Alphanumeric Descriptions Numbers Alpha 583cx User’s Guide Alphanumeric Code ChartSetting Up Your Cash Register the Basics NumberUse this table for punctuation and foreign characters Normal Size Using Single Width CharactersUsing Double Wide Characters About Programming Numbers in Logo MessagesStore Logo Worksheet Programming a Store Logo or a Commercial MessageInternational Coffees Check key Setting the Commercial Message in the Footer Setting Clerk Numbers and Names Setting Clerk Numbers and NamesTo use clerk numbers Example 6 Clerk #1 has a passcode Return keyTo use the Clerk System Setting the Machine NumberUsing the Clerk System Setting the Machine NumberExample 9 If the PRG/Z password is Setting X and Manager PasswordsTo set manager passwords Example 8 To set the X password as To print the Quick Start Program Confirmation Report Printing the Quick Start Program Confirmation ReportPrinting the Quick Start Program Confirmation Report Before Going to Register Mode This error Means this Error CodesClearing an Error Error CodesHalf System Clear Setting Up Your Cash Register Advanced Press this To specify this See this Setting Up Your Cash Register AdvancedTo program department keys 00 to This number Means this Setting Standard and Gallonage ModeProgramming Multiple and Single Items Programming High Digit Lock-out HdloThis tax status Number Means this Programming Tax StatusThis number From this To this Assigning Department Number Keys Programming Department Preset PriceIf you do not need a preset price, enter 0 as the price Programming Department Names Code Character Number Alphanumeric Code ChartSpecial Characters and Punctuation Message Number Message Type This message shows Programming Scrolling MessagesProgramming Scrolling Message Display Times Setting the Off MessageTo program the Off message time setting To program the Sales message start time setting Setting the Mode MessageSetting the Sales Message Start and Stop Times To program the Mode message time settingTo program the Idle message pattern Setting the Idle MessagesTo program the Idle message display after the time appears Press this number To specify Setting the Amount of Time Letters Appear in the DisplayProgramming the Credit Keys To program the amount of time letters appearsPress this key To get this letter Programming PLUs without a Barcode Reader Programming PLU DescriptionsProgramming PLU Descriptions Programming PLUs with the Barcode ReaderThis decimal point Looks like Setting the Decimal PointsProgramming Minus Percentage Discounts Setting the Rounding RatesSetting the Rounding Rates Programming DiscountsProgramming Coupon Discounts Number Taxable by To charge Programming DiscountsTo program the Coupon key MethodSee page 96 to ring up a coupon sale programmed with Method Programming Plus Percentage Add-onsProgramming Flag Options This Flag Set Number Sets these actions Programming Flag OptionsSetting Up Your Cash Register Advanced PST1 PST2 PST3 Setting Up Your Cash Register Advanced Programming Flag Options Ringing up Sales Ringing up Sales and Using Training ModeAlpha 583cx User’s Guide To ring up sales with the barcode reader Using Training ModeRinging up Sales and Using Training Mode Ringing up Sales with the Barcode ReaderTo stop Training mode Using Training ModeTo start Training mode Programming Complex Tax Rates Setting the Tax Rates Setting the Tax RatesTo program a VAT tax rate commonly used in Europe Programming Complex Tax RatesExample 25 5% To program a Second VAT tax rateTo run a program confirmation report Running ReportsRunning the Program Confirmation Report Running the Program Confirmation Report To run a department confirmation report Running the Department Confirmation ReportRunning the PLU Confirmation Report Running ReportsTo run a Department sales report Running the Department Sales ReportRunning Management Reports Running the Department Sales ReportAbout Z Readings About X ReadingsTo run a Cash-In-Drawer report About Management ReportsRunning a Cash-In-Drawer Report Running Management ReportsTo print a Financial report Running a Clerk ReportRunning a Financial Report Financial Reading must be closed out in the Z positionTo take a weekly or monthly financial report Z2 or Financial Report ExampleTo run a duplicate Z report To reset the Z1 counter To print a Department Range report Running Management Reports To reset the Z2 counterTo reset the grand total Running an Hourly ReportRunning PLU Reports Maintenance and Options To put the paper in the paper roll Optional AccessoriesInstalling a New Paper Roll Maintenance and OptionsUsing the Battery System Using the Battery SystemAside Part Number Ordering AccessoriesError message Do this TroubleshootingHear an Error Beep If Clerk E12 Displays In REG 1 or REG 2 Modes Sec code error appears in PRG, X or Z modesPE Printer Error Register Does Not Work at All Opening the Drawer When There is no PowerTroubleshooting Half System Clear Half System ClearFull System Clear If Nothing HelpsExamples Alpha 583cx User’s Guide Examples Sample ReceiptCode Means this Transaction CodesTransaction Codes Cash Sale With Tendering Change Adding Tax to a Non-Taxable DepartmentCash Sale Without Tendering Change Cash Sale Without Tendering ChangeCharge Sale To ring a coupon discount sale Coupon Discount SaleCredit Return Credit ReturnCredit Sale Dept Shift KeyTo ring an item without charging tax Exempting Tax On An ItemExempting Tax on the Entire Sale Gallonage Sales Transaction Gallonage Sales TransactionMinus Percentage Discount Sale Multiplication Sale Multiplication of a Department Unit PriceMultiplying By a Fraction Multiplying By a FractionNo-Sale Function PLU Sale Overriding a PLU SalePaid-Out Sale Alpha 583cx User’s Guide 103 PLU Sale With PLU DescriptionPlus Percentage Sale PLU Sale With PLU DescriptionRegistering a Reference Number Received-On-Account SaleRegistering a Department Unit Price Alpha 583cx User’s Guide 105 Return SaleSplit Tendering Sale Return Sale To register a reference numberTemporarily Overriding a PLU Price Use the Error-Correct /Void KeyAlpha 583cx User’s Guide 107 Voiding a Department Preset PriceVoiding a Coupon Sale Voiding a Coupon SaleVoiding a Department Preset with a Minus Percentage Discount Voiding a Department Preset with a Coupon DiscountAlpha 583cx User’s Guide 109 Voiding a Multiplication of a Department Preset PriceVoiding a Minus Percentage Discount Sale Voiding a Minus Percentage Discount SaleVoiding a PLU Multiplication Sale Voiding a Multiplication SaleAlpha 583cx User’s Guide 111 Voiding a PLU SaleVoiding a PLU Sale with a Coupon Discount Voiding a PLU SaleVoiding a PLU Sale with a Plus Percentage Rate Voiding a Plu Sale with a Minus Percentage DiscountExample 67 Void a $1.00 item in Department To void a sale Voiding a Plus Percentage SaleVoiding a Sale Voiding a Plus Percentage SaleCalculating Your Tax Calculating State Tax Table CodesAlpha 583cx User’s Guide 115 Calculating Your TaxTo calculate your tax rate Type Press Appears as Appendix a Calculating State Tax Table CodesAlpha 583cx User’s Guide 117 Example Tax Chart Alpha 583cx User’s Guide 119 WorksheetProgramming the State Tax To program Flag GST/PST System for CanadaCanadian Tax Programming Example Press 00001 + Subtotal/w/TAX + 0* + Dept Key Alpha 583cx User’s Guide 123 Canadian Tax Programming ExampleProduct Information Specifications and SafetyFeature Description Alpha 583cx User’s Guide 125 Safety NoticeSafety Notice Alpha 583cx User’s Guide 127 Description TablesDescription Tables Appendix C Product Information Alpha 583cx User’s Guide 129 Index Alpha 583cx User’s Guide 131 Index132 133