AMX MVP-8400i - page 190

Appendix C: Troubleshooting

176 MVP-8400i 8.4" Modero® ViewPoint® Touch Panel with Intercom

Panel Fails to Charge in MVP-WDS

Should the panel fail, either the unit has no display or fails to boot passed the AMX logo, or does not charge in the MVP-

WDS follow these steps:

1. One person must hold down the blue button on the front of the docking station.

2. While the button is held down, another person must pull the power to the docking station.

3. Reconnect the power.

Contents

Main AMX Limited Warranty and Disclaimer AMX Software License and Warranty Agreement Page Table of Contents MVP-8400i Modero Viewpoint Wireless Touch Panel With Intercom .................1 Page Page Page Page Page Page Page Page Page MVP-8400i Modero Viewpoint Wireless Touch Panel With Intercom Specifications colors. MVP-8400i Specifications (FG5965-04) Page MVP-8400i Specifications (FG5965-04) (Cont.) MVP-BP Power Pack MVP-BP Specifications Installing MVP-BP Batteries 1. 2. 3. 4. NXA-CFSP Compact Flash Compact Flash Card - Security Installing the NXA-CFSP Compact Flash Card Accessing the MVPs Internal Components 1. 2. Page 6. Page Panel Calibration Calibrating the MVP Panels 1. 2. 3. Page Configuring Communications Modero Setup and System Settings Accessing the Setup and Protected Setup Pages 1. 2. Setting the Panels Device Number Configuring a Wireless Network Access Step 1: Configure the Panels Wireless IP Settings Wireless communication using a DHCP Address 1. 2. 3. Page Page 4. 1. 2. 3. Using the Site Survey tool 1. 2. 3. 4. 5. Step 2: Configure the Cards Wireless Security Settings Configuring the Moderos wireless card for unsecured access to a WAP200G 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Page 3. 4. 5. 6. 7. Page Step 3: Choose a Master Connection Mode Page Page Page 9. 10. 17. 11 . 12. 13. Using G4 Web Control to Interact with a G4 Panel Page Using your NetLinx Master to control the G4 panel 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11 . Upgrading MVP Firmware 1. Upgrading the Modero Firmware via the USB port Page Page Upgrading the Docking Station Firmware via USB Page Page Page Page Setup Pages Navigation Buttons The following Navigation buttons (FIG. 42) appear on the left side of the Setup page: Setup Pages The Setup page (FIG. 43) allows quick access to several basic panel properties: Features on this page include: Setup Page Protected Settings Information Setup Page (Cont.) Project Information Page Features on this page include: Project Information Page Panel Information Page The Panel Information page provides detailed panel information (FIG. 46). Project Information Page (Cont.) IR receivers and transmitters on G4 panels share the device address number of the panel. Features on this page include: Panel Information Page Time & Date Settings Audio Settings Features on these pages include: Time & Date Settings Page (Cont.) Audio Settings Page WAV files - Supported sample rates The following sample rates for WAV files are supported by MVP-8400 panels: Audio Settings Page (Cont.) Supported WAV Sample Rates Battery Settings Features on this page include: Battery Settings Page Battery Settings Page (Cont.) Protected Setup Pages Protected Setup Page (Cont.) Protected Setup Navigation Buttons BUTTON System Settings Page The System Settings page (FIG. 53) displays sets the NetLinx Masters communication settings. The elements of this page include: System Settings Page Elements System Settings Page Elements Wireless Settings Page Features on this page include: Wireless Settings Page Wireless Settings Page (Cont.) Wireless Security: Simple Mode Wireless Security: Enterprise Mode Wireless Settings Open Settings WEP Settings WEP Settings (Cont.) WPA-PSK Settings EAP-LEAP Settings EAP-FAST Settings EAP-PEAP Settings EAP-TTLS Settings EAP-TTLS Settings (Cont.) EAP-TLS Settings Client certificate configuration Calibrate Page G4 Web Control Settings Page Features on this page include: G4 Web Control Page Other Settings Cache Settings Page Page Setting the image cache 1. 2. 3. Clearing the image cache 1. 2. Checking image cache status Password Settings Page SIP Settings Page SIP Settings Page Tools Panel Connection Logs Page Page Panel Statistics Page Features on this page include: Panel Statistics Page Page Features on this page include: Using the Connection Utility 1. 2. 3. 4. Connection Utility Page EAP Security & Server Certificates Page Full Duplex Intercom Page Page Sample Intercom Page Sample Intercom Page (Cont.) Answering an incoming call To answer a call: In the popup window, press the Answer button. Sample Intercom Page (Cont.) Creating Intercom Pages Page Programming Button Assignments Page Commands Page Page Page Page Page Programming Numbers RGB triplets and names for basic 88 colors RGB Values for all 88 Basic Colors RGB Values for all 88 Basic Colors (Cont.) Font Styles and ID Numbers Border Styles and Programming Numbers Border styles can be used to program borders on buttons, sliders, and popup pages. Border Styles and Programming Numbers TPD4 Border Styles by Name TPD4 Border Styles by Name (Cont.) "^" Button Commands TPD4 Border Styles by Name (Cont.) "^" Button Commands Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Miscellaneous MVP Strings back to the Master The following two strings are sent by the MVP panel back to the communicating Master: MVP Panel Lock Passcode commands MVP Strings to Master MVP Panel Lock Passcode Commands Text Effects Names Button Query Commands All custom events have the following 6 fields: Custom Event Fields Page Page Page Page Page Page Page Page Page Panel Runtime Operations Panel Runtime Operation Commands Page Page Page Input Commands These Send Commands are case insensitive. Input Commands Input Commands (Cont.) Embedded codes The following is a list of G4 compatible embedded codes: Embedded Codes Panel Setup Commands These commands are case insensitive. Panel Setup Commands Page Panel Setup Commands (Cont.) Dynamic Image Commands The following table describes Dynamic Image Commands. Dynamic Image Commands ^RAF, ^RMF - Embedded Codes The <data> variable uses the embedded codes described in the following table: Dynamic Image Commands (Cont.) ^RAF, ^RMF - Embedded Codes Escape Sequences ^RAF, ^RMF - Embedded Codes (Cont.) Escape Sequences Intercom Commands The following is a listing and descriptions of panel intercom commands. Intercom Commands SIP Commands SIP Commands Page SIP Setup Commands Page Page Appendix A: Text Formatting Text Formatting Codes for Bargraphs/Joysticks Text Area Input Masking Input mask character types Input mask ranges Input mask next field characters Input mask operations Input mask literals Input mask output examples URL Resources Special escape sequences Page Appendix B - Wireless Technology Overview of Wireless Technology Terminology Page Page EAP Authentication EAP characteristics EAP communication overview AMX Certificate Upload Utility Configuring your G4 Touch Panel for USB Communication How to Upload a Certificate File 12. 13. Erasing All Certificates From the Touch Panel Appendix C: Troubleshooting Checking AMX USBLAN Device Connections via Windows Device Manager 1. 2. 3. 4. Checking AMX USBLAN Device Connections via NetLinx Studio 1. 2. 3. 4.