AMX MVP-8400i instruction

Appendix C: Troubleshooting

MVP-8400i 8.4" Modero® ViewPoint® Touch Panel with Intercom

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AMX MVP-8400i manual

Contents

MVP-8400i AMX Limited Warranty and Disclaimer AMX Software License and Warranty Agreement FCC Information Table of Contents Upgrading MVP Firmware EAP Security & Server Certificates Commands Text Effects Names 126 Button Query Commands 127 Panel Runtime Operations 137 Embedded codes 143 Panel Setup Commands 144 Appendix a Text Formatting 157 Appendix B Wireless Technology 163 Page MVP-8400i Touch Panel Overview MVP-8400i Specifications FG5965-04 Specifications Active Screen Area WeightSpecifications MVP-8400i LCD FG2255-07 Included AccessoriesOther AMX Equipment MVP-BP Specifications MVP-BP Power PackInstalling MVP-BP Batteries MVP-BP Specifications If you are only using one battery, use Battery Slot #1 NXA-CFSP Compact Flash Installing the NXA-CFSP Compact Flash CardAccessing the MVP’s Internal Components Optional Compact Flash Upgrades Installing the Compact Flash Upgrade Card Removing the Installed Card Removing/installing a Compact Flash Memory card Page Calibrating the MVP Panels Panel Calibration If Calibration Is Not Working Testing your Calibration Wireless Settings Page Wireless Access Overview Configuring CommunicationsModero Setup and System Settings Wireless communication using a Dhcp Address Configuring a Wireless Network AccessConfigure the Panel’s Wireless IP Settings Wireless Settings page IP Settings section Wireless communication using a Static IP Address Wireless Security Simple Mode window Simple versus Enterprise Configuration Wireless Security Enterprise Mode window Wireless Site Survey Using the Site Survey tool Configuration to a target WAP Configure the Card’s Wireless Security Settings Site Survey of available Waps Unsecured WAP shown selected Manually set Ssid Automatically set Ssid Wireless Security Simple Mode window WEP Key # Keyboard Protected Setup Select System Settings Choose a Master Connection Mode System Settings page USB Connection Assigning Communication Settings for a Virtual Master Configure a Virtual NetLinx Master using NetLinx Studio Connection Modes Mode Description ProceduresEthernet Master Connection to a Virtual Master via Ethernet These must match G4 Web Control Using G4 Web Control to Interact with a G4 Panel Configuring Communications Using your NetLinx Master to control the G4 panel Web Control VNC installation and Password entry screens Upgrading the Modero Firmware via the USB port Upgrading MVP Firmware Prepare Studio for communication via the USB port Configure the panel for a USB Connection Type Default Modero panel value is Confirm and Upgrade the firmware via the USB port Prepare the Docking Station for firmware transfer via USB Upgrading the Docking Station Firmware via USB Batteries Upgrade the Docking Station firmware via USB Device and System values Upgrading MVP Firmware Page Navigation Buttons Setup Pages Navigation Buttons Setup PagesSetup WiFi/Wired icon Information Protected Settings Project Information Project Information Panel Information RAM Panel Information Time Display fields Time & Date SettingsTime & Date Settings Time Date Refresh/Set Set Date/Time Audio SettingsAudio Settings Supported WAV Sample Rates WAV files Supported sample rates Limit Battery SettingsBattery Settings Battery Level Port Low Battery WarningBattery Dock 1 Charge Status Battery Dock 2 Charge Protected Setup Protected Setup Pages Docking Station System RecoveryReboot / Shutdown Device Information SIP Protected Setup Navigation Buttons Master Connection System SettingsSystem Settings Page Elements System Settings IP Settings Wireless SettingsWireless Settings Simple/Enterprise Access Point MACAddress Network Name Ssid WAP names Ssid Wireless Security Simple Mode Anon. Identity Wireless Security Enterprise ModeIdentity Wireless Security Support Wireless Settings WEP Settings Open SettingsWEP Settings Open Settings Encryption key Generate Passphrase WPA-PSK Settings WPA-PSK Settings EAP-LEAP Settings EAP-LEAP Settings Automatic PAC EAP-FAST SettingsEAP-FAST Settings Anonymous Identity Been Disabled EAP-PEAP SettingsEAP-PEAP Settings Ssid Service Set Identifier EAP-TTLS SettingsEAP-TTLS Settings Inner Authentication Type MSCHAPv2 default because its the most common EAP-TLS Settings EAP-TLS Settings Certificate Types Supported by the Modero Firmware Client certificate configurationClient Certificate Configuration Certificates and their Extensions Calibration Calibrate G4 Web Control G4 Web Control SettingsG4 Web Control Settings G4 Web Control Timeout Other SettingsCache Settings Image Cache Settings Cache Settings Page Elements Checking image cache status Setting the image cacheClearing the image cache Change Password SettingsPassword Settings Panel Password User Access SIP Settings SIP Settings Panel Connection Logs Tools Panel Connection Logs Checking the Panel Connection LogsRefreshing the Panel Connections Log Clearing the Panel Connections Log Panel Statistics Panel Statistics Connection Utility Checking the Panel StatisticsRefreshing the Panel Statistics Clearing the Panel Statistics WAP MAC Using the Connection UtilityConnection Utility EAP-TTLS EAP-TLS EAP Security & Server CertificatesPage Full Duplex Intercom Panel Intercom ConfigurationSetup Setting the Intercom Session Timeout Allowing a panel to be monitored Setting Intercom Auto AnswerAdvanced Setup Naming a panel Allowing a panel to monitor Name Description Channel Address Level PortCode Sample IntercomSample Intercom Panel Directory Room Name Name of a panel Answer Call Answering an incoming call Answer Intercom Call Popup Advanced SetupCreating Intercom Pages More Time PopupPage Button Assignments CommandsCommands Programming @PHP @DPG@PDR @PHE @PPA @PPX @PPM@PPN @PPT Ppof @PSP@PST Ppon Ppog Index No Name Red Green Blue Programming NumbersRGB triplets and names for basic 88 colors RGB Values for all 88 Basic Colors 102 MVP-8400i 8.4 Modero ViewPoint Touch Panel with Intercom Font ID # Font type Size Default Font Styles and ID NumbersFont Styles and ID Numbers Border styles Border Styles and Programming NumbersBorder Styles and Programming Numbers TPD4 Border Styles by Name MVP-8400i 8.4 Modero ViewPoint Touch Panel with Intercom 105 APF Button CommandsButton Commands ANI BCB BATBAU BDO BCFBCT BLN BFBBIM Entry is required BMC Sendcommand Panel,BMC-150,1,1,315,1,%BR%FT%TX%BM%IC%CF%CT BMF-vt addr range,button states range,data BMF Cont BMP BMIBML BNT BNCBNN BNP BRD BORBOS BPP BSP BSFBSM BSO BWW BVNBVP BVT FON DPFDTO ENA GLL GDIGIV GLH ICO GRUGSC GSN JSI IRMJSB RSS JSTMBT MDC TEC SKTSHO STO VTP TOPTXT UNI MVP Strings to Master MVP Panel Lock Passcode commandsMVP Panel Lock Passcode Commands Miscellaneous MVP Strings back to the Master Text Effects Text Effects Names Custom Event Fields Button Query Commands ?BCF Button Query Commands?BCB ?BMP ?BCT ?BRT ?BOP?BRD ?FBC ?BWW?CHR ?DTO ?ICO ?FON ?JSI ?JSB ?MUT ?JST?LOG ?MAC ?TEC ?STA?STO ?TEF-vt addr range,button states range Send Command Panel,?TEF-529,1Send Command Panel,?TXT-529,1 ?TEF Panel Runtime Operations Panel Runtime Operation Commands Beep Akeyr@AKP @AKR @PKP Setup@EKP Pkeyp @SWK @SOU@SSL @SST Input Commands Input Commands VKS MPS Decimal numbers Hexidecimal values Virtual keystroke Embedded codesEmbedded Codes Panel Setup Commands Panel Setup Commands ICM-LISTEN CfsmCEX ICM-TALK @PWD ICM-SPEAKERLEVELICM-MICLEVEL MUT Dynamic Image Commands Dynamic Image Commands RSR RAF, RMF Embedded CodesRAF, RMF Embedded Codes RMF Escape Sequences Escape Sequences Intercom Commands Intercom Commands SIP Commands SIP Commands Transferred MsgwaitingPHN-PRIVACY PHN-REDIAL PHN-HOLD ?PHNPHN-DTMF PHN-HANGUP SIP Setup Commands Sendcommand Panel,’PHN-SETUP-USERNAME,6003’ PHN-SETUP Username’PHN-SETUP-USERNAME,username’ Page Formatting Code Operations Appendix a Text FormattingText Formatting Codes for Bargraphs/Joysticks Bargraph Text Code Inputs Character Masking Rule Text Area Input MaskingInput mask character types Character Types Input mask literals Input mask rangesInput mask next field characters Input mask operations Common Name Input Mask Input mask output examplesOutput Examples Special escape sequences URL ResourcesPage Terminology Appendix B Wireless TechnologyOverview of Wireless Technology CERTIFICATES CA MVP-8400i 8.4 Modero ViewPoint Touch Panel with Intercom 165 Method Credential Type Authentication EAP AuthenticationEAP characteristics EAP Method Characteristics AMX Certificate Upload Utility Confirm the Installation of the USB Driver on the PC Configuring your G4 Touch Panel for USB CommunicationSetup the Panel and PC for USB Communication How to Upload a Certificate File Erasing All Certificates From the Touch Panel USB Appendix C Troubleshooting Checking AMX Usblan Device Connections via NetLinx Studio Using USB for Virtual Master communication NetLinx Studio Panel Doesn’t Respond to Touches USB DriverPanel Not in Listed as a Connected Device Connection Status My WEP Doesn’t Seem to Be Working Batteries Will Not Hold or Take a ChargeModero Panel Isn’t Appearing in The Online Tree Tab MVP Can’t Obtain a Dhcp Address Only One Modero Panel in My System Shows Up NetLinx Studio Only Detects One of My Connected MastersCan’t Connect to a NetLinx Master Panel Fails to Charge in MVP-WDS Page It’s Your World Take Control