Avaya IP600 manual Messaging

Messaging B

•Ringing — Abbreviated and Delayed — Allows you to manually or automatically assign one of four ring types to each call appearance on a telephone. Whatever treatment you assign to a call appearance is automatically assigned to each of its bridged call appearances.

•Ringer Cutoff — Allows the user of a multi-appearance telephone to turn audible ringing signals on and off. Visual alerting is not affected by this feature. When this feature is enabled, only Priority (three-burst) ring, Redirect Notification, Intercom ring, and Manual Signaling ring at the telephone. Internal and external calls do not ring.

•Multiappearance Preselection and Preference — Provides options for placing or answering calls on selected call appearances. Ringing Appearance Preference automatically connects you to the incoming ringing call when the user picks up the handset. Idle Appearance Preference automatically connects you to an idle appearance. Preselection allows the user to manually select an appearance. Preselection is used, for example, when you want to reconnect with a held call or activate a feature. Preselection can be used with a feature button. For example, if you press an Abbreviated Dialing button, the call appearance is automatically selected and, if you pick up the handset within five seconds, the call is automatically placed. The Preselection option overrides both of the other preference options.

Messaging

•Leave Word Calling — Allows internal system users to leave a short preprogammed message (usually “Call” with the calling user’s name, extension number, and the time of the call) for other internal users. When the message is stored on the DEFINITY ECS, the Message Lamp on the called telephone automatically lights. Leave Word Calling messages can be retrieved using a telephone display, Voice Message Retrieval, or AUDIX. Messages may be retrieved in English, French, Italian, Spanish, or a user-defined language.

•Audible Message Waiting — Places a stutter at the beginning of the dial tone when a telephone user picks up the telephone. The stutter dial tone indicates that the user has a message waiting. This feature is particularly useful for visually impaired people who may not be able to see a message light. It is often used with telephones that have no Message Waiting Lights. Audible Message Waiting may not be available in countries that restrict the characteristics of dial tones provided to users.

•Voice Messaging and Call Coverage — Often an AUDIX system is set up as the last point on a call-coverage path, as shown in Figure 7 on page 113. A secretary or colleague who answers a redirected call intended for you can also transfer the caller to your AUDIX mailbox. The caller may prefer to leave voice-mail for you if the message is personal, lengthy, or technical.

Many other options are available. For example, a caller can redirect a call from the AUDIX system to an attendant. Or the caller can transfer to another extension instead of leaving a message. You can even have the AUDIX automated attendant answer all calls to the company and send calls to various extensions. In this case, callers are instructed to enter keypad commands to direct the call.

Overview for Avaya IP600 Internet Protocol Communications Server
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