Conventions used in this document, Security | Avaya IP600 manual

Conventions used in this document

•Chapter 7, Computer Telephony Integration describes the applications that enable employees to combine computer and telephone functions to access client information.

•Chapter 8, Enterprise Class IP Solutions describes the capabilities and applications that support audio/voice over a LAN or WAN.

•Chapter 9, Telecommuting/Virtual Office describes applications that enable employees to work effectively off-site.

•Chapter 10, System Administration describes applications to help manage Avaya IP600, including the DEFINITY Site Administration (DSA) tool.

•Chapter 11, Networking describes connection applications for various voice and data networks.

•Chapter 12, SNMP Native Agent Software describes the SNMP interface to the system’s alarm and error tables, performance measurements, and configuration data.

•Appendix A, Avaya IP600 Features lists the features of Avaya IP600.

Conventions used in this document

The following conventions are used in this document:

•The term system is used to represent Avaya IP600.

•The term switch is used to represent other telecommunications switching products.

Security

Avaya IP600 security is extremely important to Avaya. See the BCS Products Security Handbook (555-025-600) and the Avaya IP600 documentation for security measures for your system.

	Overview for Avaya IP600 Internet Protocol Communications Server
x	555-233-001 — Issue 5 — November 2000

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Avaya IP600 manual Conventions used in this document, Security

Contents

2YHUYLHZ IRU Avaya Web Contents Contents Adjuncts Wireless Solutions Networking Appendix B Telephone Features 109 Viii Purpose How to use this documentAbout This Document Intended audiences Security Conventions used in this documentConventions used in this document Trademarks Trademarks How to comment on this document How to comment on this document Introduction Announcements Avaya IP600 Communications SystemAvaya IP600 Communications System Definity Site Administration DSA Definity Site Administration DSAWeb Browser Access Call Center Snmp Native Agent System AdministrationCall Accounting Amis Analog Networking Rack-Mounted Cabinet HardwareHardware Avaya IP600 Site Requirements Avaya IP600 Rack-Mounted Cabinet Distribution Unit Cabinet Type Circuit Breaker Size Reliability Reliability Incomparable service Incomparable service Incomparable service Telephones for the global marketplace Desktop/Console SolutionsSeries IP Telephones IP Softphones Telephones for the global marketplace Series digital telephones Series DCP telephones Telephones for the global marketplace 6424D+M telephone Feature Series Telephones Analog single-line telephones Telephone Features Wireless Handsets for X-Station Mobility Wireless Handsets for X-Station Mobility SoundStation Audioconferencing Systems Teleconferencing ProductsTeleconferencing Products Soundstation EX with External Microphones Definity PC Console Attendant ConsolesDefinity Attendant Console Attendant Consoles An IBM-compatible personal computer with Attendant Consoles Power Systems Adjuncts Headsets On hold and delayed announcement systemsOn hold and delayed announcement systems External speakerphones Audio and visual pagingAlerts and sensors Audio and visual paging Security devices Security devices Call Accounting Systems Call Accounting Systems Call Accounting Systems Intuity Audix Messaging Application overview of Audix Additional sources of information Accessing Audix AdministrationUsing Definity Site Administration DSA Additional sources of information Accessing Audix Administration Review and test the DSA connection Features of Audix Features of AudixUsing Telnet to access Audix Administration Voice Messaging Call Answer Voice Messaging languages Voice mailbox Category Description TCP/IP Avaya Message Manager Function Description Features of Audix FAX Messaging Bulletin Board Automated AttendantCornerStone Software Call Center Automatic Call Distribution ACD Automatic Call Distribution ACD Audix Automatic Call Distribution ACD Basic Call Management System Basic Call Management System Call Center Basic Attendant VectoringAttendant Vectoring Call Center Elite Call Center DeluxeCall Center Deluxe CentreVu Virtual Routing CentreVu Virtual Routing CentreVu Advocate CentreVu Advocate Bcms Vu Bcms Vu Requirements CentreVu CTCentreVu CT CentreVu Call Management System CMS CentreVu Call Management System CMS CentreVu Supervisor CMS add-on packagesCMS add-on packages CentreVu Explorer CentreVu Visual Vectors CentreVu Compact Call Center Solutions Packages CentreVu Compact Call Center Solutions Packages Wireless Solutions Medium-Range mobility Medium-Range mobility TransTalk Long-Range mobility Long-Range mobility Definity Wireless Business System PWT Definity Wireless Business System PWT Server-based solutions Computer Telephony Integration Third-Party applications Third-Party applications Enterprise Class IP Solutions Trunks Telecommuter Avaya IP SoftphonesRoad Warrior Avaya IP Softphones CentreVu IP Agent Avaya IP TelephonesAvaya R300 Remote Office Communicator Native H.323 Avaya R300 Remote Office Communicator Personal Station Access Avaya IP600 features for telecommutingTelecommuting/Virtual Office Station Security Codes PipelinePipeline Definity Extender Audix features for telecommutingDefinity Extender Audix features for telecommuting System Administration Definity Site Administration Definity Site Administration ~ VDN Portless Administration/Administration Without Hardware AdministrationAdministration Scheduling Scheduling Performance measurements Basic reportingBasic reporting ECS Reports Generator Performance measurements Call Charge information Call Charge information Variable format records Call Detail Recording featuresCall Detail Recording Call Detail Recording Call Detail Recording devices Call RestrictionsSecurity Networking Uniform Dial Plan Distributed Communications System and Isdn Qsig global networking Avaya IP600 DCS networksAvaya IP600 DCS networks World-Class Routing World-Class Routing Time of Day Routing Network management featuresNetwork management features Automatic Route Selection Automatic Alternate Routing Generalized Route Selection Authorization codes Facility Restriction Level Trunk group circuits Network interfaces and equipmentNetwork interfaces and equipment Digital interfaces Isdn Centralized Attendant Service Centralized Attendant Service Main/Satellite/Tributary Main/Satellite/Tributary Electronic Tandem Network Electronic Tandem Network Avaya IP600 Data Agent AdministrationSnmp Native Agent Software Via the Snmp MIB Via the Snmp Snmp TrapsAvaya IP600 Co-Resident Modules WatchDog License Server Logins and the LACAvaya IP600 Co-Resident Modules Avaya IP600 Co-Resident Modules Avaya IP600 Features Automatic routing features Basic features Basic features Basic features 102 Basic features Call Center features Call Center features Call Center features Private networking features Private networking features Trunk group features Trunk group features 108 Telephone Features Handling Incoming Calls Call Park ConferenceHandling Incoming Calls Misoperation Handling Call Redirection Typical Avaya IP600 Call Coverage Options Night Service Enhanced Night Service Bridged Call Appearance Multi Appearance Telephone Disconnecting Unanswered Calls Disconnecting Unanswered Calls Abbreviated Dialing Telephone Self-AdministrationSpeed/Convenience Calling Active Dialing Automatic Callback Remote AccessRecorded Telephone Dictation Access Ringback Queuing Manual Originating Line Service Emergency Access to the AttendantTrunk Flash Call Charge Information Telephone DisplaysSpecial Dial Tone Telephone Displays Group Communication Group Communication Special Ringing Special Ringing Messaging Messaging ~ Definity Audix ~ Intuity Audix Telecommuting Telecommuting 126 Attendant Console Attendant Operator FeaturesAttendant Operator Definity PC Console Attendant Features Attendant FeaturesCall Handling Making Calls Accessing the Attendant Monitoring Calls Centralized Attendant Service Attendant with DCS Attendant with DCS Index Numerals Conversant Audix 136 Page 138