138 | Avaya IP600 manual

U

Uniform Dial Plan 83

uninterruptible power systems (UPS) 25

V

virtual office 69

Virtual Office Solutions 69 visual paging 27

voice messaging AUDIX 34

voice messaging systems Call Coverage 32

U

W

Web browser access 3

Wide Area Telecommunications Service trunks 90 Wireless

X-Station Mobility 19 Wireless Solutions 59 wireless telephones, features 60 working from home 125 World Class Routing 86

X

X-Station Mobility 19

	Overview for Avaya IP600 Internet Protocol Communications Server
138	555-233-001 — Issue 5 — November 2000

Image 150

Avaya IP600 manual 138

Contents

2YHUYLHZ IRU Avaya Web Contents Contents Adjuncts Wireless Solutions Networking Appendix B Telephone Features 109 Viii Purpose How to use this documentAbout This Document Intended audiences Conventions used in this document SecurityConventions used in this document Trademarks Trademarks How to comment on this document How to comment on this document Introduction Avaya IP600 Communications System AnnouncementsAvaya IP600 Communications System Definity Site Administration DSA Definity Site Administration DSAWeb Browser Access Call Center Snmp Native Agent System AdministrationCall Accounting Amis Analog Networking Hardware Rack-Mounted CabinetHardware Avaya IP600 Site Requirements Avaya IP600 Rack-Mounted Cabinet Distribution Unit Cabinet Type Circuit Breaker Size Reliability Reliability Incomparable service Incomparable service Incomparable service Desktop/Console Solutions Telephones for the global marketplaceSeries IP Telephones IP Softphones Telephones for the global marketplace Series digital telephones Series DCP telephones Telephones for the global marketplace 6424D+M telephone Feature Series Telephones Analog single-line telephones Telephone Features Wireless Handsets for X-Station Mobility Wireless Handsets for X-Station Mobility Teleconferencing Products SoundStation Audioconferencing SystemsTeleconferencing Products Soundstation EX with External Microphones Definity PC Console Attendant ConsolesDefinity Attendant Console Attendant Consoles An IBM-compatible personal computer with Attendant Consoles Power Systems Adjuncts On hold and delayed announcement systems HeadsetsOn hold and delayed announcement systems External speakerphones Audio and visual pagingAlerts and sensors Audio and visual paging Security devices Security devices Call Accounting Systems Call Accounting Systems Call Accounting Systems Intuity Audix Messaging Application overview of Audix Additional sources of information Accessing Audix AdministrationUsing Definity Site Administration DSA Additional sources of information Accessing Audix Administration Review and test the DSA connection Features of Audix Features of AudixUsing Telnet to access Audix Administration Voice Messaging Call Answer Voice Messaging languages Voice mailbox Category Description TCP/IP Avaya Message Manager Function Description Features of Audix FAX Messaging Automated Attendant Bulletin BoardCornerStone Software Call Center Automatic Call Distribution ACD Automatic Call Distribution ACD Audix Automatic Call Distribution ACD Basic Call Management System Basic Call Management System Attendant Vectoring Call Center BasicAttendant Vectoring Call Center Deluxe Call Center EliteCall Center Deluxe CentreVu Virtual Routing CentreVu Virtual Routing CentreVu Advocate CentreVu Advocate Bcms Vu Bcms Vu CentreVu CT RequirementsCentreVu CT CentreVu Call Management System CMS CentreVu Call Management System CMS CMS add-on packages CentreVu SupervisorCMS add-on packages CentreVu Explorer CentreVu Visual Vectors CentreVu Compact Call Center Solutions Packages CentreVu Compact Call Center Solutions Packages Wireless Solutions Medium-Range mobility Medium-Range mobility TransTalk Long-Range mobility Long-Range mobility Definity Wireless Business System PWT Definity Wireless Business System PWT Server-based solutions Computer Telephony Integration Third-Party applications Third-Party applications Enterprise Class IP Solutions Trunks Telecommuter Avaya IP SoftphonesRoad Warrior Avaya IP Softphones CentreVu IP Agent Avaya IP TelephonesAvaya R300 Remote Office Communicator Native H.323 Avaya R300 Remote Office Communicator Avaya IP600 features for telecommuting Personal Station AccessTelecommuting/Virtual Office Pipeline Station Security CodesPipeline Audix features for telecommuting Definity ExtenderDefinity Extender Audix features for telecommuting System Administration Definity Site Administration Definity Site Administration ~ VDN Administration Portless Administration/Administration Without HardwareAdministration Scheduling Scheduling Basic reporting Performance measurementsBasic reporting ECS Reports Generator Performance measurements Call Charge information Call Charge information Variable format records Call Detail Recording featuresCall Detail Recording Call Detail Recording Call Restrictions Call Detail Recording devicesSecurity Networking Uniform Dial Plan Distributed Communications System and Isdn Avaya IP600 DCS networks Qsig global networkingAvaya IP600 DCS networks World-Class Routing World-Class Routing Time of Day Routing Network management featuresNetwork management features Automatic Route Selection Automatic Alternate Routing Generalized Route Selection Authorization codes Facility Restriction Level Network interfaces and equipment Trunk group circuitsNetwork interfaces and equipment Digital interfaces Isdn Centralized Attendant Service Centralized Attendant Service Main/Satellite/Tributary Main/Satellite/Tributary Electronic Tandem Network Electronic Tandem Network Avaya IP600 Data Agent AdministrationSnmp Native Agent Software Via the Snmp MIB Via the Snmp Snmp TrapsAvaya IP600 Co-Resident Modules WatchDog Logins and the LAC License ServerAvaya IP600 Co-Resident Modules Avaya IP600 Co-Resident Modules Avaya IP600 Features Automatic routing features Basic features Basic features Basic features 102 Basic features Call Center features Call Center features Call Center features Private networking features Private networking features Trunk group features Trunk group features 108 Telephone Features Handling Incoming Calls Conference Call ParkHandling Incoming Calls Misoperation Handling Call Redirection Typical Avaya IP600 Call Coverage Options Night Service Enhanced Night Service Bridged Call Appearance Multi Appearance Telephone Disconnecting Unanswered Calls Disconnecting Unanswered Calls Abbreviated Dialing Telephone Self-AdministrationSpeed/Convenience Calling Active Dialing Automatic Callback Remote AccessRecorded Telephone Dictation Access Ringback Queuing Emergency Access to the Attendant Manual Originating Line ServiceTrunk Flash Call Charge Information Telephone DisplaysSpecial Dial Tone Telephone Displays Group Communication Group Communication Special Ringing Special Ringing Messaging Messaging ~ Definity Audix ~ Intuity Audix Telecommuting Telecommuting 126 Attendant Console Attendant Operator FeaturesAttendant Operator Definity PC Console Attendant Features Attendant FeaturesCall Handling Making Calls Accessing the Attendant Monitoring Calls Centralized Attendant Service Attendant with DCS Attendant with DCS Index Numerals Conversant Audix 136 Page 138