Telecommuting
•Remote Call Coverage/Call Forwarding Off-Net — Remote Call Coverage and Call Forwarding Off-Net allow calls to be redirected to a remote location. This allows you to have calls placed to your on-site office redirected to your home office. You can administer the system to either monitor calls and bring them back for additional processing if not answered or to leave calls at the remote (off-net) location.
•Coverage of Calls Redirected Off-Net — Coverage of Calls Redirected Off-Net (CCRON) allows calls that have been redirected to locations outside of the switch to return to the switch for further processing. For example, an employee that telecommutes can have two coverage paths. One coverage path is used when the employee is in the office and the other coverage path is used when the employee is working from home. The coverage path used from home would have a call to the employee’s work phone cover to his or her home phone. If the employee does not answer the call or is busy on another call, the call is redirected back to the switch for further processing, such as coverage to voice mail.
•Extended User Administration of Redirected Calls (Telecommuting Access) — Extended User Administration of Redirected Calls (also called Telecommuting Access) allows you to change the lead call coverage path or forwarding extension from any on-site or off-site location. Thus you can change the path or extension from your home office, for example.
•Off-Premises Station — A trunk-data module connects off-premises private-line trunk facilities and DEFINITY ECS. The trunk-data module converts between the RS-232C and the DCP, and can connect to DDD modems as the DCP member of a modem pool.
•Personal Station Access — Allows you to transfer your telephone station preferences and permissions to any other compatible telephone. This includes the definition of telephone buttons, abbreviated dial lists, and Class of Service and Class of Restrictions permissions. It can be used on-site or off-site (with DEFINITY Extender). Personal Station Access can also be used to prevent unauthorized calls from your phone when you are away from your desk. You would disassociate your desk telephone from your extension number when you are away from your desk and re-associate your desk telephone number with your extension number when you return. Personal Station Access has several telecommuting applications. For example, several telecommuting employees can share the same office on different days of the week. The employees can easily and remotely make the shared telephone “theirs” for the day. Remote use requires DEFINITY Extender.
•Station Self Display — Station Self Display shows the extension number of the telephone set when a user either dials the Feature Access Code while off-hook or depresses the "Inspect" button when on-hook. The dialed number will be displayed once the user starts to dial. This feature is helpful to people who move from one desk to another while they are working. This feature is also used by maintenance personnel to ensure that an extension number is correctly administered.
Overview for Avaya IP600 Internet Protocol Communications Server | |
555-233-001 — Issue 5 — November 2000 | 125 |
