Attendant with DCS

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Attendant with DCS

Control of Trunk Group Access — Allows an Attendant at any node in the Distributed Communication System (DCS) to take control of any outgoing trunk group at an adjacent node. This is helpful when an Attendant wants to prevent telephone users from calling out on a specific trunk group for any number of reasons, such as reserving a trunk group for incoming calls or for a very important outgoing call.

Direct Trunk Group Selection — Allows the Attendant direct access to an idle outgoing trunk in a local or remote trunk group by pressing the button assigned to that trunk group. This feature eliminates the need for the Attendant to memorize, or look up, and dial the trunk access codes associated with frequently used trunk groups. Direct Trunk Group Selection is intended to expedite the handling of an outgoing call by the Attendant.

Display — Shows call-related information that helps the Attendant to operate the console. Also shows personal service and message information. Information is shown on the alphanumeric display on the Attendant console. Attendants may select one of several available display message languages: English, French, Italian, or Spanish. In addition, your company may define one additional language for use by users and Attendants on their display.

Inter-PBX Attendant Calls — Allows Attendants for multiple branches to be concentrated at a main location. Incoming trunk calls to the branch, as well as Attendant-seeking voice-terminal calls, route over tie trunks to the main location.

DCS With Reroute — Allows a DCS call to be rerouted over a different path if the switch finds a better quality and lower cost route. Earlier versions of this feature allowed for rerouting the call only after a transfer. With Release 9 enhancements, however, this feature now allows for rerouting during a call. DCS With Reroute is similar to the rerouting capabilities used with QSIG.

Italian DCS Protocol — Enhanced DCS adds features to the existing DCS capabilities and requires the use of Italian TGU/TGE tie trunks. Additional features include:

~Exchanging information to provide Class of Restriction (COR) checking between switches in the EDCS network

~Providing call-progress information for the Attendant

~Allowing Attendant intrusion between a main and a satellite PBX

~Allowing a main PBX to provide DID/CO intercept treatment rather than the satellite PBX

 

Overview for Avaya IP600 Internet Protocol Communications Server

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555-233-001 — Issue 5 — November 2000

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Avaya IP600 manual Attendant with DCS