Cannot receive a document automatically?, 107 | Canon B155 guide

FREQUENTLY ASKED QUESTIONS

RECEIVING

❏Cannot receive a document automatically?

·Is the fax set to receive automatically?

For the fax to receive automatically, the LCD must display ″FaxOnly″, ″Fax/Tel″ or ″AnsMode″. Press [Receive Mode] to display ″Fax Only Mode″, ″Fax/Tel Mode″ or ″Ans. Machine Mode″ on the operation panel. See pp. 69 and 70.

Make sure you have printed out any document received in memory. See p. 72.

Check the LCD for an error message. See p. 112.

Print an activity report and look for an error code. See pp. 89 and 112.

❏The fax won't switch automatically between telephone and fax transmissions.

·Is ″Fax/Tel″ displayed on the LCD?

For the fax to switch automatically between telephone and fax reception, ″Fax/Tel″ must be displayed on the LCD. Press [Receive Mode] on the operation panel to select ″Fax/Tel Mode″. See p. 69.

Make sure you have printed out any documents in memory. See p. 72. Check the LCD for an error message. See p. 112.

Some fax units cannot send the CNG signal that tells your fax the incoming signal is from a fax. In such cases, you will have to receive the document manually.

❏Cannot receive a document manually?

·Is an extension phone connected to your fax?

You cannot receive manually unless an extension phone is connected.

·Is a document fed into the fax?

Remove the document. You cannot receive when there is a document fed into your fax.

·Did you press [Start/Copy] after hanging up the handset?

Always press [Start/Copy] before hanging up the handset. Don't press [Start/Copy] after you hang up the handset.

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Canon B155 Cannot receive a document automatically?, Cannot receive a document manually?, 107, Frequently Asked Questions

Contents

FAX-B155 + Arrow buttons How to use this Users Guide Iii FeaturesWelcome Page For your safety Australia only General Precautions Vii PrecautionsOthers Table of Contents Registering Coded Speed Dialling numbers Using alternative telephone networks UK only Error codes, messages and solutions Frequently asked questions 120 119 This page is intentionally blank Setting UP Unpacking Miscellaneous Unpacking Removing the shipping materials Setting UP Paper Tray Cover Attaching componentsPaper Tray Attaching the optional handset Connecting the AC power cord Loading the paper Setting the paper sizeSelecting the right kind of paper Until it stops Align the right edge of the paper stackLeft edge of the stack of paper Insert the paper stack into the paper tray BJ cartridge guidelines Installing the BJ cartridge Handling the BJ cartridge Installing the BJ Cartridge Installing the BJ cartridge Close the front cover of the fax Place Installing the BJ Cartridge Connect the end of the telephone cord to the jack Connecting the phone lineConnecting to the wall jack Connecting a telephone Connecting the Phone Line Connecting the optional handsetConnecting an extension phone or answering machine optional Setting the TEL Line Type Manual Mode See p Selecting the receiving modeFax Only Mode See p Fax/Tel Mode See p Receiving documents in Fax Only Mode Fax Only ModeSetting Fax Only Mode Setting UP to Receive Faxes Fax/Tel ModeSetting Fax/Tel Mode Receiving documents and calls in Fax/Tel Mode Press Receive Mode until ″Manual Mode″ Manual ModeSetting Manual Mode Receiving documents and calls in Manual Mode Recording the outgoing message Ans. Machine ModeSetting Ans. Machine Mode Receiving documents and messages in Ans. Machine Mode Set your answering machine to answer Preparing to Front cover Speaker Main components of the faxFront view Extension Main Components of the FAX Rear view Press Numeric buttons Fax controls Ð the Operation Panel LCD Display FAX Controls Ð the Operation Panel You can now make a selection Registering your name and numberMoving through the main menus Selection for the selected menu Start/Copy Entering a numberRegistering Your Name and Number After selecting or entering a value, press Press . Then, press 2 once Entering a namePreparing to USE Your FAX Press 2 three times Press Space once Press once. Then, press 6 three times Identifying your documents Personalising your fax Registering the date and time Enter todays date using the numeric buttonsUsing the day-month-year format DD/MM/YY Press Start/Copy when you nish entering New time Enter the time using the numeric buttonsUse or to select User Settings Press Start/Copy Registering your telephone/fax number and name Your name Press Start/Copy when you nish entering your fax numberEnter your name up to 16 characters using Numeric buttons Use or to select Enter Your TEL Registering One-touch Speed Dialling numbers and names Enter the number up to 50 digits using the numeric buttons Registering ONE-TOUCH Speed Dialling Numbers and Names To assign additional Coded Speed Dialling Registering Coded Speed Dialling numbers and namesUse or to select Coded Dial Conrming a dial tone Dialling through a switchboard PBXSpecial dialling Long distance dialling You can select Earth CONNECTION, Prefix Or Hooking Use or to select PSTN/PBX SETUse or to select PBX 05 button is now assigned to the R button Special Dialling Registering an alternative telephone network Using alternative telephone networks UK onlyAttaching the M label Using Alternative Telephone Networks UK only Dial the other partys fax number Sending with a registered long-distance service 05= Registering speed dialling with the M button This page is intentionally blank Handling Thickness Preparing documentsTypes of documents you can scan Size Preparing Documents Loading the document Handling Documents Adding pages to the document Density control Setting the resolution and densityWhat is resolution Setting the resolution This page is intentionally blank Making Copies Copying documents Enter the number of copies up to 99 using Numeric buttons Sending Faxes Dialling methods Preparing to send a documentSending methods Manual Sending Sending documentsDirect Sending Two-digit Coded Speed Dialling code Automatic DiallingSending Faxes Press Coded Dial and enter the appropriate Automatic Document Feeder ADF Memory SendingSending Documents Feed the document face-down into Manual Cancelling SendingTo cancel automatic redialling Redialling Messages displayed during sending Removing a jammed sheet Clearing document jams ejecting a document from the ADF Appear Delayed SendingUse or to select Delayed TX Wait a second for TEL Registration to Delayed Sequential Broadcasting Delayed Sending is cancelled Cancelling Delayed SendingDelayed Sending Use or to select Delayed TX Press Start/Copy Sending a document to more than one location Sequential Broadcasting Receiving Receiving documents Receiving documents in Manual Mode Receiving Documents Receiving documents in Fax Only ModeReceiving documents in Fax/Tel Mode Receiving Faxes Receiving documents in Ans. Machine Mode Action Receiving documents in memoryCause Receiving while registering, copying or printing Printing documents in memory Use To select NET. Switch Network FAX/TEL Switching Australia onlySetting the fax for Network Switch Use To select RX Settings If you want to receive a document without ring Operation for Network Switch SystemWhen you hear the telephone call ring pattern When you hear the fax call ring pattern triple ring Setting the fax Network Network FAX/TEL Switching New Zealand only When you hear the fax call ring pattern Press Hook and dial the fax number of the fax machine When you hear a high pitch tone, press Start/CopyPolling to receive faxes Polling a fax machine This page is intentionally blank Settings Activity User menu settings User Settings menu contains the following settings User Menu Settings RX Settings menu contains the following settings Settings and Activity Reports Use or to select Incoming Ring SettingsHow to change a setting Use or to select RX Settings Press Stop to nish registration and return to Standby mode TEL Registration Settings Report Settings TX Settings FAX Printer Use or to display the type of report You want to print How to print a reportActivity reports Press Report Activity management report Activity Reports One-touch Speed Dialling listCoded Speed Dialling list TX Sending report Users data list Multi-activity report RX Receiving report Memory clear report summarises the documents in memory Memory clear report Locking the fax Use or to select System SettingsEnter a four-digit access password using Numeric buttons Restricting use of the fax Follow steps 1 to 3 on p Changing the access passwordEnter the current four-digit access password Use or to select on Press Start/Copy Use or to select Lock Phone Cancelling the restriction settingRestricting USE of the FAX Follow steps 1 and 2 on p This page is intentionally blank 103 100101 102 100 Paper jamsAutomatic Document Feeder ADF jams To remove a jammed document Paper Jams Recording paper jamsTo remove jammed paper 101 Periodic care Cleaning the fax exteriorCleaning the glass scanning window To clean the glass scanning window Periodic Care Cleaning the printer areaTo clean the printer area 103 104 Cleaning the BJ cartridge print headSolutions to Common Problems Press Cleaning Insert a new cartridge Replacing the BJ cartridge105 Open the front cover of the fax Remove the cartridge Are the images you send or copy spotted or dirty? Frequently asked questionsCannot send using Error Correction Mode ECM? Cannot send a document? 107 Frequently Asked QuestionsCannot receive a document automatically? Cannot receive a document manually? Are the images you print blotched or uneven? Cannot receive using Error Correction Mode ECM?Print quality poor? Nothing prints? Paper is loaded skewed Printing is skewed Cannot dial?Cannot make a copy? Multiple sheets feed into the fax 110 Cannot get faxes from information services?Sending and receiving documents too slow? Nothing shows on the display? Print Results Most Probable Cause Remedy Print quality problems111 112 Error codes, messages and solutions 113 Error CODES, Messages and Solutions OUT of Range 114 115 Case of a power failureDuring a power failure This page is intentionally blank 117 Specications 118 119 AppendixDocument sizes 120 What happens when Fax/Tel Mode is selected CCITT/ITU-TS Glossary121 ADF Fine 122ECM Standard 123PBX Photo TTI 124 125 Index 126 127 This page is intentionally blank