Manuals / Canon / Computer Equipment / Fax Machine

Canon B155 Sending and receiving documents too slow?, Cannot get faxes from information services?

Models: B155

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SOLUTIONS TO COMMON PROBLEMS

GENERAL

❏Sending and receiving documents too slow?

·When sending, is the document mode set to FINE or PHOTO?

Before sending documents, press [Resolution] until STANDARD appears on the display. Sending will be faster, but the image will not be as clear, and photos will be reproduced in black and white only.

·Is your fax set for ECM sending or receiving?

Because the fax is constantly checking for errors during transmission, ECM sending and receiving require more time. If the transmission speed appears to be extremely slow, you may be able to speed it up by turning ECM off. See p. 87.

❏Cannot get faxes from information services?

·Is your fax connected to a rotary dial telephone line?

Press [Tone] to receive faxes from information services that require touch-tone telephone lines for transmission.

❏Nothing shows on the display?

·Is the power plug ®rmly plugged in?

Check the plug and be sure it is ®rmly plugged into the socket.

·Cannot solve the problem?

Disconnect the power. Wait ®ve seconds and reconnect the power again. Check the other party's fax and be sure that it is compatible with your fax. There are some compatibility problems between certain types of faxes.

·Still cannot solve the problem? Call for service.

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Canon B155 manual Sending and receiving documents too slow?, Cannot get faxes from information services?, 110

Contents

FAX-B155 How to use this Users Guide + Arrow buttonsIii FeaturesWelcome Page For your safety Australia only Precautions GeneralVii PrecautionsOthers Table of Contents Using alternative telephone networks UK only Registering Coded Speed Dialling numbersFrequently asked questions Error codes, messages and solutions119 120This page is intentionally blank Setting UP Unpacking Unpacking MiscellaneousSetting UP Removing the shipping materialsPaper Tray Cover Attaching componentsPaper Tray Connecting the AC power cord Attaching the optional handsetLoading the paper Setting the paper sizeSelecting the right kind of paper Insert the paper stack into the paper tray Align the right edge of the paper stackLeft edge of the stack of paper Until it stopsInstalling the BJ cartridge BJ cartridge guidelinesHandling the BJ cartridge Installing the BJ cartridge Installing the BJ CartridgePlace Close the front cover of the faxInstalling the BJ Cartridge Connecting a telephone Connecting the phone lineConnecting to the wall jack Connect the end of the telephone cord to the jackConnecting the Phone Line Connecting the optional handsetConnecting an extension phone or answering machine optional Setting the TEL Line Type Fax/Tel Mode See p Selecting the receiving modeFax Only Mode See p Manual Mode See pReceiving documents in Fax Only Mode Fax Only ModeSetting Fax Only Mode Receiving documents and calls in Fax/Tel Mode Fax/Tel ModeSetting Fax/Tel Mode Setting UP to Receive FaxesReceiving documents and calls in Manual Mode Manual ModeSetting Manual Mode Press Receive Mode until ″Manual Mode″Receiving documents and messages in Ans. Machine Mode Ans. Machine ModeSetting Ans. Machine Mode Recording the outgoing messageSet your answering machine to answer Preparing to Extension Main components of the faxFront view Front cover SpeakerRear view Main Components of the FAXFax controls Ð the Operation Panel Press Numeric buttonsFAX Controls Ð the Operation Panel LCD DisplaySelection for the selected menu Registering your name and numberMoving through the main menus You can now make a selectionAfter selecting or entering a value, press Entering a numberRegistering Your Name and Number Start/CopyPress 2 three times Entering a namePreparing to USE Your FAX Press . Then, press 2 oncePress once. Then, press 6 three times Press Space oncePersonalising your fax Identifying your documentsPress Start/Copy when you nish entering Enter todays date using the numeric buttonsUsing the day-month-year format DD/MM/YY Registering the date and timeRegistering your telephone/fax number and name Enter the time using the numeric buttonsUse or to select User Settings Press Start/Copy New timeUse or to select Enter Your TEL Press Start/Copy when you nish entering your fax numberEnter your name up to 16 characters using Numeric buttons Your nameEnter the number up to 50 digits using the numeric buttons Registering One-touch Speed Dialling numbers and namesRegistering ONE-TOUCH Speed Dialling Numbers and Names To assign additional Coded Speed Dialling Registering Coded Speed Dialling numbers and namesUse or to select Coded Dial Long distance dialling Dialling through a switchboard PBXSpecial dialling Conrming a dial tone05 button is now assigned to the R button Use or to select PSTN/PBX SETUse or to select PBX You can select Earth CONNECTION, Prefix Or HookingSpecial Dialling Press StopRegistering an alternative telephone network Using alternative telephone networks UK onlyAttaching the M label Using Alternative Telephone Networks UK only Sending with a registered long-distance service Dial the other partys fax numberRegistering speed dialling with the M button 05=This page is intentionally blank Handling Size Preparing documentsTypes of documents you can scan ThicknessLoading the document Preparing DocumentsAdding pages to the document Handling DocumentsSetting the resolution Setting the resolution and densityWhat is resolution Density controlThis page is intentionally blank Making Copies Enter the number of copies up to 99 using Numeric buttons Copying documentsSending Faxes Dialling methods Preparing to send a documentSending methods Manual Sending Sending documentsDirect Sending Press Coded Dial and enter the appropriate Automatic DiallingSending Faxes Two-digit Coded Speed Dialling codeFeed the document face-down into Memory SendingSending Documents Automatic Document Feeder ADFRedialling Cancelling SendingTo cancel automatic redialling ManualMessages displayed during sending Clearing document jams ejecting a document from the ADF Removing a jammed sheetWait a second for TEL Registration to Delayed SendingUse or to select Delayed TX AppearDelayed Sequential Broadcasting Use or to select Delayed TX Press Start/Copy Cancelling Delayed SendingDelayed Sending Delayed Sending is cancelledSequential Broadcasting Sending a document to more than one locationReceiving Receiving documents in Manual Mode Receiving documentsReceiving Documents Receiving documents in Fax Only ModeReceiving documents in Fax/Tel Mode Receiving documents in Ans. Machine Mode Receiving FaxesAction Receiving documents in memoryCause Printing documents in memory Receiving while registering, copying or printingUse To select RX Settings Network FAX/TEL Switching Australia onlySetting the fax for Network Switch Use To select NET. SwitchWhen you hear the fax call ring pattern triple ring Operation for Network Switch SystemWhen you hear the telephone call ring pattern If you want to receive a document without ringNetwork FAX/TEL Switching New Zealand only Setting the fax NetworkWhen you hear the fax call ring pattern Polling a fax machine When you hear a high pitch tone, press Start/CopyPolling to receive faxes Press Hook and dial the fax number of the fax machineThis page is intentionally blank Settings Activity User menu settings User Menu Settings User Settings menu contains the following settingsSettings and Activity Reports RX Settings menu contains the following settingsUse or to select RX Settings SettingsHow to change a setting Use or to select Incoming RingStandby mode Press Stop to nish registration and return toSettings TEL RegistrationReport Settings TX Settings FAX Printer Press Report How to print a reportActivity reports Use or to display the type of report You want to printActivity management report Activity Reports One-touch Speed Dialling listCoded Speed Dialling list Users data list TX Sending reportRX Receiving report Multi-activity reportMemory clear report Memory clear report summarises the documents in memoryRestricting use of the fax Use or to select System SettingsEnter a four-digit access password using Numeric buttons Locking the faxUse or to select on Press Start/Copy Changing the access passwordEnter the current four-digit access password Follow steps 1 to 3 on pFollow steps 1 and 2 on p Cancelling the restriction settingRestricting USE of the FAX Use or to select Lock PhoneThis page is intentionally blank 102 100101 103To remove a jammed document Paper jamsAutomatic Document Feeder ADF jams 100101 Recording paper jamsTo remove jammed paper Paper JamsTo clean the glass scanning window Cleaning the fax exteriorCleaning the glass scanning window Periodic care103 Cleaning the printer areaTo clean the printer area Periodic CarePress Cleaning Cleaning the BJ cartridge print headSolutions to Common Problems 104Open the front cover of the fax Remove the cartridge Replacing the BJ cartridge105 Insert a new cartridgeCannot send a document? Frequently asked questionsCannot send using Error Correction Mode ECM? Are the images you send or copy spotted or dirty?Cannot receive a document manually? Frequently Asked QuestionsCannot receive a document automatically? 107Nothing prints? Cannot receive using Error Correction Mode ECM?Print quality poor? Are the images you print blotched or uneven?Multiple sheets feed into the fax Cannot dial?Cannot make a copy? Paper is loaded skewed Printing is skewedNothing shows on the display? Cannot get faxes from information services?Sending and receiving documents too slow? 110Print Results Most Probable Cause Remedy Print quality problems111 Error codes, messages and solutions 112Error CODES, Messages and Solutions 113114 OUT of Range115 Case of a power failureDuring a power failure This page is intentionally blank Specications 117118 119 AppendixDocument sizes What happens when Fax/Tel Mode is selected 120ADF Glossary121 CCITT/ITU-TSFine 122ECM Photo 123PBX Standard124 TTIIndex 125126 127 This page is intentionally blank