Canon B155 SOLUTIONSTO COMMON PROBLEMS

Message ErrorCode Cause Action

OUT OF RANGE

-Thenumber you entered is

outof range. Enteronly numbers that are

allowed.

PUT IN CARTRIDGE

-TheBJ cartridge is not

installed. Installthe BJ cartridge. (See

p.11.)

REC’D IN MEMORY

-Thepaper or ink ran out, or

apaper jam occurred, so

thefax received the

documentin memory.

Addpaper to the paper tray,

changethe BJ cartridge, or

clearthe paper jam.

Printout the document from

memory.(See p. 72.)

REC.PAPER JAM

#009 Thereis a paper jam. Clearthe jam, then press

[Stop].(See p. 101.)

REDIALLING

-Thefax is waiting to redial

theother party’s number.

Eitherthe line was busy or

theother party did not

answerwhen you tried to

sendthe document.

Waitfor the fax to redial. If

thatdoesn’t work, wait until

thefax starts to dial the

number,then press [Stop] to

cancelredialling. Try to send

thedocument again at a later

time.

START AGAIN

-Anerror has occurred. Startthe procedure again

fromthe beginning.

STOP KEY PRESSED

-[Stop]is pressed. Start the procedureagain

fromthe beginning.

TALK

-Fax/TelMode is set for the

faxto ring. Answerthe call.

TIMER

-DelayedSending is set and

willsend at the preset time. Waitfor the fax to send the

document.

SOLUTIONSTO COMMON PROBLEMS

114

Contents

Main How to use this Users Guide ii Welcome Features iii Notice for connection to telecommunication systems in the United Kingdom and the Republic of lreland iv For your safety (Australia only) Caution (New Zealand only) v Precautions General vi Others CAUTION vii WARNING PRECAUTIONS INTRODUCTION 1. SETTING UP viii 2. PREPARING TO USE YOUR FAX 3. HANDLING DOCUMENTS 4. MAKING COPIES ix 5. SENDING FAXES 6. RECEIVING FAXES 7. SETTINGS AND ACTIVITY REPORTS 8. SOLUTIONS TO COMMON PROBLEMS x Page Page 1 Unpacking UNPACKING Removing the shipping materials Assembling the fax Attaching components jPaper Tray jPaper TrayCover Page Loading the paper Selecting the right kind of paper jSetting the paper size Loading the paper 1 Removethe paper tray cover. 2 3 4 5 6 Installing the BJ cartridge BJ cartridge guidelines Handling the BJ cartridge Page 5 6 7 8 INSTALLINGTHE BJ CARTRIDGE 1111111 Connecting the phone line Connecting the optional handset* 1 Connecting an extension phone or answering machine (optional) 1 CONNECTINGTHE PHONE LINE 1111111111111111111111 Setting the TEL LINE TYPE* 3 4 5 6 Usersin the UK only: Setting up to receive faxes Selecting the receiving mode jFax Only Mode (See p. 18) jFax/TelMode (See p. 19) jManual Mode (See p. 20) 1 jReceiving documents in Fax Only Mode 1 Fax/TelMode jSetting Fax/TelMode 1 jReceiving documents and calls in Fax/TelMode 2 SETTINGUP TO RECEIVE FAXES 111111111111111111111111111111111111111111111 1 jReceiving documents and calls in Manual Mode 2 3 4 Ans. Machine Mode 1 jReceiving documents and messages in Ans. Machine Mode 2 SETTINGUP TO RECEIVE FAXES 1111111111111111111111111111111111111111111111111 3 4 2 USE YOUR FAX Main components of the fax Front view Page Fax controls the Operation Panel LCDDisplay ReceiveMode CodedDial Hook Volume Function Start/Copy Resolution Redial/Pause Stop FAXCONTROLS THE OPERATION PANEL Registering your name and number Moving through the main menus 2 3 4 5 6 7 Entering a number 22222222222222222222222222222222222222222222 Entering a name 1 2 3 4 5 6 7 8 Personalising your fax jIdentifying your documents Registering the date and time 4 5 22222222222222222222222222222222222222222222222222222222 7 8 9 Registering your telephone/fax number and name 3 4 5 7 8 Registering One-touch Speed Dialling numbers and names 4 5 6 7 8 9 Applyingthe faceplate REGISTERINGONE-TOUCH SPEED DIALLING NUMBERS AND NAMES Registering Coded Speed Dialling numbers and names 3 4 5 6 Special dialling jDialling through a switchboard (PBX) jLong distance dialling jConrming a dial tone** Registering the access type and the outside line access number 3 4 5 6 7 SPECIALDIALLING 2222222222222222222222222 Using alternative telephone networks (UK only) Attaching the M label Registering an alternative telephone network 3 5 6 7 8 9 USINGALTERNATIVE TELEPHONE NETWORKS (UK ONLY) 2 3 4 Page Page Page Preparing documents Typesof documents you can scan jSize jThickness jEffective image size 1 2 3 PREPARINGDOCUMENTS 33333333333333333333333333333 jAdding pages to the document HANDLINGDOCUMENTS Setting the resolution and density jWhat is resolution jSetting the resolution jDensity control PREPARINGDOCUMENTS Page Page Copying documents 3 4 IfMEMORY FULL displays on the LCD 5 Preparing to send a document Sending methods jDirect Sending (See p. 57) jManual Sending (See p. 57) jMemory Sending (See p. 59) Sending documents Direct Sending 2 Manual Sending 3 2 Memory Sending 3 4 5 SENDINGDOCUMENTS 55555555555555555555555555555555555555555555555555555555 Cancelling Sending Redialling jManual jAutomatic jTocancel automatic redialling Messages displayed during sending SENDINGDOCUMENTS Page Delayed Sending 2 3 4 5 5555555555555555555555555555555555555555555555555555555555 7 8 Sending other documents while the fax is set for Delayed Sending DelayedSequential Broadcasting Page Sequential Broadcasting Sending a document to more than one location 2 6 FAXES Receiving documents Receiving documents in Manual Mode 2 4 5 Receiving documents in Fax Only Mode 1 Receiving documents in Fax/TelMode 2 RECEIVINGDOCUMENTS 66666666666666666666666666666666666666666666666666666666666666 1 2 4 5 Receiving documents in memory RECEIVINGDOCUMENTS Printing documents in memory Receiving while registering, copying or printing Network FAX/TEL Switching (Australia only) Setting the fax for Network Switch 2 3 5 Operation for Network Switch System Network FAX/TEL Switching (New Zealand only) Setting the fax Network 2 3 5 Operation for Network Switch System Polling to receive faxes Polling a fax machine 1 2 66666666666666666666666666666666666666 Page 7 ACTIVITY REPORTS User menu settings USERMENU SETTINGS Page Settings Page TEL REGISTRATION USER SETTINGS 85 SETTINGS REPORTSETTINGS 86 TX SETTINGS 87 RX SETTINGS SETTINGS FAXPRINTER SYSTEM SETTINGS 88 Activity reports How to print a report 2 3 77777777777777777777777777777777777 Activity management report One-touch Speed Dialling list Liststhe information for each of the registered One-touch Speed Dialling numbers. Liststhe information for each of the registered Coded Speed Dialling numbers. Coded Speed Dialling list ACTIVITYREPORTS Users data list Liststhe name and number you registered during setup and a list of all current settings. TX (Sending) report RX (Receiving) report Multi-activity report ACTIVITYREPORTS Memory clear report Restricting use of the fax Locking the fax 2 3 4 5 6 7 Changing the access password 1 Page Page 8 COMMON PROBLEMS Paper jams Page Periodic care Cleaning the fax exterior Cleaning the glass scanning window jToclean the glass scanning window 1 Disconnectthe power cord. 2 Page Cleaning the BJ cartridge print head 2 SOLUTIONSTO COMMON PROBLEMS Page Frequently asked questions TRANSMITTING RECEIVING Page TELEPHONE COPYING PAPER LOADING PROBLEMS GENERAL Print quality problems Error codes, messages and solutions ERRORCODES, MESSAGES AND SOLUTIONS SOLUTIONSTO COMMON PROBLEMS In case of a power failure During a power failure Page Page Specications Appendix Document sizes Documentthickness What happens when Fax/TelMode is selected Toselect Fax/Tel Mode 1 Tochange the Fax/Tel Mode settings: 1 2 3 4 Appendix A AC Activityreport ADF Ans.Machine Mode E ECM Extension F FaxOnly Mode O One-touchSpeed Dialling buttons P Pause PBX T U A B C D E I J L M N S T V