Windows Macintosh Other
Printer seems to be working but nothing prints
The printer is operating but only blank pages are ejected.
Windows Macintosh Other
Remove the BJ Cartridge and make sure that the orange protective tape was removed from the print head
The ink will not flow with the orange protective tape attached. Make sure the orange tape is removed before installing a BJ Cartridge in the printer.
Never touch the print head or
electrical contacts.
Orange protective cap
Orange protective tape
Windows Macintosh Other
Print a nozzle check pattern
Print a nozzle check pattern to confirm that the print quality has been restored. (☞56)
If the nozzle check pattern prints ...
A problem probably exists in the interface cable connection, the infrared communication environment, or software application.
If the nozzle check pattern does not print ...
Execute a print head cleaning and print head flushing. (☞85)
If the printing cannot be restored after five print head cleanings, then the ink may have run out. Replace the ink cartridge with a new one. (☞66)
