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■Problems and Solutions
Windows Macintosh Other
Printout is not clear or has white streaks
Low ink could cause faded characters and white lines to appear on the printout.
Windows Macintosh Other
Try printing a nozzle check pattern
Check the status of the BJ Cartridge by printing the nozzle check pattern. (☞56)
Look at the nozzle check pattern to confirm the print quality. Compare with the Color BJ Cartridge
A normal nozzle check pattern printed with a Black BJ Cartridge
A normal nozzle check pattern printed with a Color BJ Cartridge
Yellow
Magenta Cyan Black
Faded, broken nozzle check pattern
Yellow
Magenta
Cyan
Black
Only specific colours are faded
The specific colour ink may have ran out. Replace the ink cartridge with a new one. Then print a nozzle check pattern to see if the printing quality has been restored. (☞56)
The nozzle check patterns are faded regardless of colour
The print head may be clogged. Clean the print head. After print head cleaning, print the nozzle check pattern to see if the printing quality has been restored. If the problem persists, alternately clean the print heads and print nozzle check patterns 2 or 3 more times. (☞56)