Problems and Solutions

Windows Macintosh Other

Printout is not clear or has white streaks

Low ink could cause faded characters and white lines to appear on the printout.

Windows Macintosh Other

Try printing a nozzle check pattern

Check the status of the BJ Cartridge by printing the nozzle check pattern. (56)

Look at the nozzle check pattern to confirm the print quality. Compare with the Color BJ Cartridge BC-11e and Color BJ Cartridge BC-12e Photo nozzle check pattern samples. (58)

A normal nozzle check pattern printed with a Black BJ Cartridge BC-10

A normal nozzle check pattern printed with a Color BJ Cartridge BC-11e/Color BJ Cartridge BC-12e Photo

Yellow

Magenta Cyan Black

Faded, broken nozzle check pattern

Yellow

Magenta

Cyan

Black

Only specific colours are faded

The specific colour ink may have ran out. Replace the ink cartridge with a new one. Then print a nozzle check pattern to see if the printing quality has been restored. (56)

The nozzle check patterns are faded regardless of colour

The print head may be clogged. Clean the print head. After print head cleaning, print the nozzle check pattern to see if the printing quality has been restored. If the problem persists, alternately clean the print heads and print nozzle check patterns 2 or 3 more times. (56)

92Chapter 6 Troubleshooting

Page 94
Image 94
Canon BJC-55 Problems and Solutions, Printout is not clear or has white streaks, Try printing a nozzle check pattern