Windows Macintosh Other

Print job halts

The print job halts before it has completed.

Windows Macintosh Other

Determine if the print job contains a large colour image

High resolution pictures or images could cause the print job to pause temporarily for a few seconds due to the time required to process the large amount data being sent. The print process should resume normally.

Windows Macintosh Other

Check for the following message

Paper Jam!

A sheet of paper is jammed in the printer. Remove it to resume printing. (118)

Windows Macintosh Other

 

Determine how long the printer has been in constant

 

operation

 

Continuous printing for an extended length of time could cause the print

 

head to overheat and cause it to stop. The print head will stop for a few

 

moments at the end of each pass to allow it to cool off after it has

6

become overheated.

During heavy duty printing of large areas of dark colour, the printer may automatically halt to protect the print head from damage. In such a case, further printing is not possible until the print head has completely cooled. Switch off the printer and wait approximately 15 minutes.

IF THE PRINT HEAD HAS OVERHEATED, NEVER TOUCH THE

PRINT HEAD UNTIL IT HAS COOLED.

Chapter 6 Troubleshooting 131

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Image 133
Canon BJC-55 Print job halts, Determine if the print job contains a large colour image, Check for the following message