Windows Macintosh Other

Cannot start the print job

The printer does not respond when the print job is executed from the computer.

Windows Macintosh Other

Check the printer status and its cable connections

Make sure the printer is ready for printing and that the cable is

connected correctly.

Interface cable could be defective. Replace it with a new interface cable and resume printing.

Make sure that the interface cable is connected properly.

Make sure that the power outlet is usable by connecting another electrical appliance to it and switching it on.

If your system contains a printer switching device, a USB hub or an external buffer, remove these devices and try connecting the printer directly to the computer.

*If the printer operates normally without the switching device, the USB hub or the external buffer, call for service.

Make sure that the power cable is properly plugged into the power outlet.

Make sure that

 

 

 

If the orange CHARGE/

the printer is

 

 

 

ERROR lamp is

 

switched on.

 

 

 

flashing, see page 136.

 

 

 

 

 

 

Windows

Check to see if Canon BJC-55 Series printer has been selected as the default printer

Select Canon BJC-55 Series as default printer.

Windows

Check to see if the printer port setting is correct

If the printer and the computer are connected to the USB interface, USBPRNxx: must be selected as the printer port.

96Chapter 6 Troubleshooting

Page 98
Image 98
Canon BJC-55 user manual Cannot start the print job, Check the printer status and its cable connections