
Windows Macintosh Other
Is a foreign object blocking the feed slot?
Check the feed slot. If something is blocking the feed slot, remove it.
Windows Macintosh Other
Are the printed sheets sticking to the surface below due to static cling?
Static cling between the sheet and the surface of the desk or work table could stop feeding, causing the printer to print repeatedly over the same area without advancing the paper, especially when using High Gloss Film
Windows Macintosh Other
Screen colours and the printed colour do not match
The colours on the printout are unsatisfactory. For example,
Windows Macintosh Other
Determine if the colour mismatch is significant
The print head could be clogged or the ink may have run out when the colours on the printout do not match with the screen.
1.
2.
Print a nozzle check pattern. (☞56)
Clean the print head. (☞85)
If you are using Windows, click the Advanced button on the Main sheet. On the Special Effects tab make sure that the Monochrome Effects check box is clicked off.
Windows Macintosh
Determine if only certain colours are unsatisfactory
Adjust the printer driver colour setting to match the colours.