Quick reference list of possible problems

Problem

See Page

Printout is not clear or has white streaks

92

Strange characters printing

94

Cannot start the print job

96

USBPRNxx: write error appears on the screen

100

Cannot install the printer driver

102

Application Error or General Protection Fault appears

 

on the screen

104

Cannot print to the end of the print job

105

Cannot feed manually

107

Printout rotated 90 degrees

109

Vertical lines are broken

111

BJ Cartridge does not return to the home position

 

after installation

114

Cannot print via wireless infra-red connections

115

Paper skews or jams during feeding

118

Screen colours and the printed colour do not match

120

Document prints in only black and white

122

Colours are broken or uneven

124

Printing beyond edge of a page,

 

or portions of printed page are missing

126

Printer does not switch on

128

Printer does not switch off

129

Printer seems to be working but nothing prints

130

Print job halts

131

Printing blurred or smudged

133

Printout is excessively curled

134

Battery is not charging

135

CHARGE/ERROR lamp lights or flashes orange

136

“Error Number: *300” appears on the screen

 

and print job does not execute

140

“Type x Error” appears on the screen

141

Cannot execute background printing

143

Cannot select the printer in the Chooser

144

• If you are using the Color Image Scanner Cartridge IS-12 (optional), refer to the Troubleshooting section of the IS-12 Reference Guide provided on the Setup Software & Reference Guide CD-ROM for specific instructions.

If you have switched on the low-ink warning feature, then the CHARGE/ ERROR lamp will flash when the ink is low. This is not an error. (64)

90Chapter 6 Troubleshooting

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Canon BJC-55 user manual Quick reference list of possible problems, Problem See