Cisco Systems 2130, 2140 manual Required Tools and Equipment, Duration of Hardware Warranty

Chapter 2 Preparing to Install the Cisco ADE 2130 and 2140 Series Appliance

Preparing Your Site for Installation

The Cisco warranty page appears.

d.Review the document online, or click the PDF icon to download and print the document in PDF.

Step 4 You can also contact the Cisco Service and Support website for assistance at:

http://www.cisco.com/en/US/support/

Duration of Hardware Warranty

Ninety (90) days.

Replacement, Repair, or Refund Policy for Hardware

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten

(10)working days after receipt of the Return Materials Authorization (RMA) request. Actual delivery times can vary depending on the customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

Complete the information below, and keep it for reference:

Company product purchased from

Company telephone number and website

Product model number

Product serial number1

Maintenance contact number

1.See the “Product Serial Number Location” section on page 1-3and the “Product Serial Number Location” section on page A-7for more information.

Required Tools and Equipment

Caution The fastener pack, within the rack-mount kit, contains eight rack screws. You must check these screws to ensure that they are the appropriate size for the holes in your rack. Using the wrong-sized screws for your threaded rack holes can damage the rack.

You need the following tools and equipment to install the Cisco ADE 2130 and 2140 Series appliance in a 2- or 4-post rack:

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

•ESD-preventive cord and wrist strap.

•Number 2 Phillips screwdriver.

•Flat-blade screwdrivers: small, 3/16-inch (0.476 cm) and medium, 1/4-inch (0.625 cm).

–To remove the cover, if you are upgrading memory or other components

Cisco Application Deployment Engine (ADE) 2130 and 2140 Series Appliance Hardware Installation Guide

2-14 78-18579-02