Cisco Systems 2130, 2140 specification

Appendix A Troubleshooting

Product Serial Number Location

The CPI tool is accessed via Cisco.com at the following URL:

http://tools.cisco.com/Support/CPI/index.do

Access to the CPI tool on the Cisco Support website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at:

http://tools.cisco.com/RPF/register/register.do

Cisco Application Deployment Engine (ADE) 2130 and 2140 Series Appliance Hardware Installation Guide

	A-8	78-18579-02

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Cisco Systems 2130, 2140 manual

Contents

Americas Headquarters Text Part Number Copyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Lifting Guidelines Preparing Your Site for Installation Powering Up the Cisco ADE 2130 and 2140 Series Appliance Appliance C-2 About This Guide Audience Document Revision HistoryObjectives Organization Conventions Chapter Title Description Safety Warnings Bewaar Deze Instructies Warnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaAviso Instruções Importantes DE Segurança Spara Dessa Anvisningar GEM Disse Anvisninger Xiv Obtaining Documentation and Submitting a Service Request Related Documentation Xvi A P T E R Product Overview Model Product Serial Number Location Cisco ADE 2130 and 2140 Series Appliance Configurations Cisco Product Identification ToolCisco ADE 2130 Series Appliance GB Sdram CADE-RAM-25EF= Specification Description Cisco Spare Part NumberCisco ADE 2140 Series Appliance CADE-2U-AC-PSU= Hardware Features Cisco ADE 2130 and 2140 Series Appliance Front View Front Control Panel LEDs and Switches Color State Description Switch Cisco ADE 2130 and 2140 Series Appliance Rear View NIC LEDs Used used AC and DC Power Supply LEDs Input/Output Ports and Connectors Ethernet Port NIC 1 and NIC Ethernet Port Pin Signal Description Serial Console PortType Description Signal Description RJ-45-to-DB-9 Terminal Adapter Console RTS CTS DTR DSR TXD RXD GND AC and DC Power Supplies DC Power Supply Input Regulatory Compliance Overtemperature Protection OTPEnvironmental Monitoring Overcurrent Protection OCP A P T E R Safety Guidelines General Precautions Safety with Equipment Safety with ElectricityPage Preventing Electrostatic Discharge Damage Preparing Your Site for Installation Lifting GuidelinesSite Planning Rack Installation Safety Guidelines Post Open Rack Site Environment Temperature and Humidity Guidelines Airflow Guidelines Power Considerations Specification Minimum Maximum Method of Procedure DC Power Supply Safety Considerations Unpacking and Checking the Contents of Your Shipment Cisco Information Packet and Warranty Cisco Part Number To Receive a Return Materials Authorization RMA Number Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware Required Tools and Equipment Installation Checklist Creating a Site LogTask Verified by Date Ethernet and Console Port Considerations NIC 1 and NIC 2 RJ-45 Ethernet ConnectionsSerial Console Port Connections 78-18579-02 Page Installing the Cisco ADE 2130 and 2140 Series Appliance Rack-Mounting Configuration Guidelines Installing the Cisco ADE 2130 and 2140 Series Appliance Post Rack-Mount Hardware Kit 2-Post Rack-Mount Kit Mid-Mounting in a 2-Post Rack Attaching the L Brackets to the Appliance Installing the Appliance in the Rack Attaching an L Bracket to a Center Post 4-post Rails and Brackets Attaching the Inner Slide Rails to the Appliance Item No Description Quantity Installing the Appliance into the Rack Attaching the Outer Slide Rails to the Rack Installing Appliance into Rack Cisco ADE 2130 and 2140 Series Appliance Power Connecting the Appliance AC Power Connecting the Appliance DC Power and Ground Power ConnectionsGrounding the Rack Grounding Connections 10 Stripping the Ground Wire Wiring the DC-Input Power Source 12 Stripping the Power Wire Connecting the Network and Console Cables Connecting the Network Interface Connecting the Console Cable Management Powering Up the Cisco ADE 2130 and 2140 Series Appliance Power-Up Procedure AC Power Supply Power-Up Procedure DC Power Supply Checking the LEDs ADE 2130 and 2140 Appliance Front-Panel LEDs A P T E R Hardware Options Preparing for a Successful InstallationBefore You Begin Description Cisco Spare Part Number Beginning the Installation Tools and Supplies NeededRemoving the Cover Removing the Cisco ADE 2130 and 2140 Series Appliance Cover Installing a Hard Drive Tray into the Appliance Removing the Front Bezel Removing the Hard Drive Tray Removing and Installing the Processor Air Duct Removing the Processor Air Duct To remove the processor air duct Installing and Removing Memory Installing the Processor Air Duct Branch Channel B Channel a Installing DIMMs Installing DIMMs Removing and Installing the PCI Adapter Card Removing DIMMs Configuration Bottom Slot Middle Slot Top Slot Configuration Lower Slot Upper Slot Removing the PCI Riser Assembly PCI riser assembly Pins Removing a PCI Adapter Card Removing a Full-Height Adapter Card Installing a PCI Adapter Card Installing or Replacing a Power Supply Installing the PCI Riser Assembly Replacing a Redundant Power Supply AC and DC Power Supply Modules Replacing a Nonredundant Power Supply Adding a New Redundant Power Supply Completing the Installation Installing the Cover 231198 Page Troubleshooting Troubleshooting Overview Problem Solving Troubleshooting the Power and Cooling Systems Environmental Reporting Features Troubleshooting Adapter Cards, Cables, and Connections Reading the LEDs Front-Panel LEDs NIC LEDs Figure A-2 NIC 1 and NIC 2 LEDs Product Serial Number Location Cisco Product Identification ToolPage Site Log Date Initials Maintaining the Cisco ADE 2130 Appliance Maintaining Your Site Environment Appliance General Exterior Cleaning and InspectionCables and Connectors Adapter Cards Temperature Cooling Electrostatic Discharge HumidityAltitude Electromagnetic and Radio Frequency Interference Power Source Interruptions MagnetismPage Numerics See ESD EMI See MOP NIC Preventing effects RJ-45 pinout NIC Safety guidelines RFI IN-5 IN-6