Cisco Systems CB21AG manual Disabling the Microsoft 802.1X Supplicant Windows 2000 Only, 10-8

Chapter 10 Troubleshooting

Troubleshooting the Client Adapter

Disabling the Microsoft Wireless Configuration Manager (Windows XP Only)

If any conflicts arise between ADU and the Microsoft Wireless Configuration Manager on a computer running Windows XP, follow these steps to disable the Microsoft configuration manager.

Note Disabling the Microsoft Wireless Configuration Manager on Windows XP also disables the Microsoft 802.1X supplicant. If you chose to configure your client adapter using ADU during installation, the Microsoft 802.1X supplicant should already be disabled.

Step 1 Double-clickMy Computer, Control Panel, and Network Connections.

Step 2 Right-clickWireless Network Connection and click Properties.

Step 3 Click the Wireless Networks tab and uncheck the Use Windows to configure my wireless network settings check box.

Step 4 Click OK to save your settings.

Disabling the Microsoft 802.1X Supplicant (Windows 2000 Only)

The Microsoft 802.1X supplicant can be installed on a computer running Windows 2000 through either a Microsoft hot fix or Windows 2000 Service Pack 4. If any conflicts arise between ADU and the Microsoft 802.1X supplicant, follow these steps to disable the Microsoft supplicant on a Windows 2000 computer.

Note The Microsoft 802.1X supplicant, if installed, should have been disabled during installation.

Step 1 Double-clickMy Computer, Control Panel, and Network and Dial-up Connections. Right-clickLocal Area Connection. Click Properties. The Local Area Connection Properties window appears.

Step 2 Click the Authentication tab.

Step 3 Uncheck the Enable network access control using IEEE 802.1X or Enable IEEE 802.1x authentication for this network check box.

Step 4 Click OK to save your settings.

Client Adapter Recognition Problems

If your computer’s PCMCIA adapter does not recognize your client adapter, check your computer’s BIOS and make sure that the PC card controller mode is set to PCIC compatible.

Note A computer’s BIOS varies depending on the manufacturer. For support on BIOS-related issues, consult your computer’s manufacturer.

Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide

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