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Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide
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Chapter10 Troubleshooting
Error Messages
Error Message The passwords you entered do not match. Please enter them again.
Explanation The passwords that you entered in the Password and Confirm Password fields on the
LEAP or EAP-FAST Settings window do not match.
Recommended Action Re-enter your LEAP or EAP-FAST password in both fields.
Error Message The profile will be disabled until you select the Reauthentication
option, Windows restarts, or the card is ejected and reinserted. Are you sure?
Explanation The username and password for your current profile have expired or are no longer valid.
When the Enter Network Password window appeared, prompting you to e nte r you r new use rnam e
and password, you chose Cancel. The profile was disabled to prevent accidental authentication
attempts in the future.
Recommended Action Click No, enter your username and password when the Enter Wireless Network
Password window reappears, and click OK. The client adapter should authenticate using your new
credentials. If the profile uses saved credentials, edit the profile in ADU by changing the username
and password on the LEAP or EAP-FAST Settings window and save your changes. (If you click Yes ,
the profile is disabled until you choose Reauthenticate from ASTU or t he A ction dro p-d own menu
in ADU, reboot your system, or eject and reinsert the card.)
Error Message The specified path does not exist. Please enter another path.
Explanation You chose the Make Driver Installation Diskette(s) option during installation, but a
diskette was not inserted in the computer’s A: drive.
Recommended Action Insert a floppy diskette into your computer’s floppy disk drive, and choose the
Make Driver Installation Diskette(s) option again.
Error Message The user name is empty. Please enter a user name.
Explanation You chose the Use Saved User Name and Password option on the LEAP or EAP-FAST
Settings window but did not enter a username, or you did not enter a usernam e on the En ter W irel ess
Network Password window.
Recommended Action Enter your LEAP or EAP-FAST username in the User Name field.
Error Message This Device is controlled by the Windows XP Automatic Wireless Network
Configuration. It may override Network Name, Security and other settings from this
profile.
Explanation You attempted to activate ADU while the Microsoft Wireless Configuration Manager in
Windows XP was enabled. When a message appeared asking if you wanted to disable the Micr osoft
configuration manager, you chose No.
Recommended Action If you want to use ADU to configure your client adapter, disable the Microsoft
Wireless Configuration Manager.