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Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide
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Chapter10 Troubleshooting Error Messages
Error Message Failed to open PAC stores.
Explanation An error occurred when you attempted to access the global or private PAC store.
Recommended Action Try again. If the second attempt fails, contact your system administrator.
Error Message In order to select an Ad Hoc network, you must have a Network Name. Do
you want to enter a Network Name?
Explanation You chose Ad Hoc for Network Type on the Profile Management (Advanced) window,
but a network name was not entered on the Profile Management (General) window.
Recommended Action If you want to set up an ad hoc network, click Ye s and enter a network name in
the SSID1 field on the Profile Management (General) window. Otherwise, click No.
Error Message Invalid profile data. Please enter valid profile data.
Explanation You improperly configured a profile (for example, you set up the profile to use
EAP-TLS authentication, but no certificates are installed on your computer).
Recommended Action Modify the profile’s configuration settings.
Error Message Make sure the same new password is entered twice.
Explanation You did not enter the same EAP-FAST password in both the New Password and Verify
New Password fields on the Please Change Password window.
Recommended Action Carefully re-enter your new EAP-FAST password in both the New Password
and Verify New Password fields on the Please Change Password window.
Error Message No user certificates were found on your computer. Machine certificates
will be used for Domain Logon if “Use Machine Information For Domain Logon” check
box is checked.
Explanation You chose the EAP-TLS option on the Profile Management (Security) window, but no
user certificates were found on your computer.
Recommended Action Perform one of the following:
–
If you want the client to attempt to log into a domain using machine authentication with a
machine certificate and machine credentials, check the Use Machine Information For Domain
Logon check box when the Define Certificate window appears.
–
If you want the client to authenticate using user credentials, install the appropriate user
certificate on your computer.