Dell PowerEdge 6950 Systems | Dell EMU01 instruction

Dell™ PowerEdge™ 6950 Systems

Hardware Owner’s Manual

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Image 1

Dell EMU01 owner manual Dell PowerEdge 6950 Systems, W . d e l l . c o m s u p p o r t . d e l l . c o m

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 6950 Systems September PM296 Contents Expansion Card Installation Guidelines Baseboard Management Controller ConfigurationGeneral Memory Module Installation Guidelines Removing and Replacing the Optional Front Bezel Connecting an External Fibre Channel Storage Device Installing the SAS RAID Controller Card BatteryControl Panel Assembly Service-Only Procedure Fan Interposer Board Service-Only Procedure 100 Troubleshooting System Cooling Problems 105101 102 109 Troubleshooting an External SAS Tape Drive 112110 111 Dell Enterprise Training and Certification 131 Returning Items for Warranty Repair or Credit 131132 134 About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators USB connectors System temperature, or hard drivesMessages Both the systems management software Amber Hard-Drive Indicator Codes Connecting External Devices Back-Panel Features and IndicatorsExpansion-card slots Power supply System status indicator Optional Power Indicator Codes LCD Status Messages NIC Indicator Codes Support E1A14 SAS Cable a E1000 FAILSAFE, CallE1A15 SAS Cable B E1114 Temp Ambient Voltage E122B 9V OverE122D E122E E1418 CPU # Presence E1414 CPU # ThermtripE1423 Missing E1610 PS # Missing E1422 CPU Machine ChkE1614 PS # Status E1618 PS # Predictive E2011 Mem Config Err E1810 HDD ## FaultE1712 PCI Serr Slot # E2017 Timer Fail E2013 Shadow Bios FailE2018 Prog Timer E2019 Parity Error Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages Remote Configuration Attempting to updatePlease wait Bios Update Attempt Is installed on system Manufacturing mode Configuration, ResourceNo boot device available Gate A20 failure No timer tick interrupt No boot sector on hardNot a boot diskette Error Embedded Remote Access Controller Read faultNot installed in the RAC Seek error Timer chip counter Please run Setup programDIMMs are disabled Update loaded for Write fault Diagnostics MessagesWrite fault on selected Alert Messages Responding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Using the System Setup Program System Setup Program Navigation Keys Action Enter System Setup OptionsMain Screen Submenu, such as Memory Information CPU Information Screen on Boot Sequence Retry System Setup Program Options Description Boot SequenceTo boot after 30 seconds Using the Setup Password on page 40 for more information CPU Information Screen Memory Information Screen Integrated Devices Screen System Security Screen Using the System Password System and Setup Password FeaturesLast default Restored Using the System Setup Program Using the Setup Password Baseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup Module Installing System Components Installing System Components Inside the System Recommended Tools Expansion cards SAS controller card Optional RAC Removing and Replacing the Optional Front BezelDrives Opening the System Opening and Closing the System Closing the System Cooling Fans Fan-bay power connectorRemoving a Cooling Fan Replacing a Cooling Fan Cooling ShroudsRemoving the Cooling Shrouds Three cooling shrouds direct airflow within the system Top cooling shroud Guide Slot Replacing the Cooling Shrouds Removing a Power Supply Power Supplies Expansion Card Installation Guidelines Replacing a Power SupplyExpansion Cards Installing an Expansion Card Installing System Components Expansion card Removing an Expansion CardCards only RAC Card System Memory Connector General Memory Module Installation Guidelines Memory Two-Processor Memory Configurations Total Ejectors Installing System Components Installing Memory Modules Removing Memory Modules Removing a Processor Processors 11. Removing and Installing the Heat Sink Heat sink New processor Socket Processor shield Socket keys Installing a Processor Installing System Components Processor VRMs Installing a VRM Socket ejectors Removing a VRM Installing a Diskette Drive 15. Installing a Diskette Drive in the Drive Carrier Installing an Optical Drive Plastic rivets Latch Thumbscrew Optical drive Hard Drives Configuring the Boot DeviceBefore You Begin Removing a Drive Blank Installing a Drive BlankRemoving a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Replacing a Hard Drive in a Hard-Drive Carrier Installing the SAS RAID Controller Card Battery Installing a SAS Controller CardSAS Controller Cards Removing a SAS Controller Card Connecting an External SAS Tape Drive System Battery Connecting an External Fibre Channel Storage DeviceReplacing the System Battery System battery is a 3.0-volt V, coin-cell battery Connector Installing System Components Removing the Control Panel Control Panel Assembly Service-Only Procedure Display module Display module cable Installing the Control PanelControl panel board cable Removing a Fan Interposer Board Fan Interposer Board Service-Only Procedure Slots Installing a Fan Interposer Board Removing the Power Distribution Board Power Distribution Board Service-Only Procedure Installing the Power Distribution Board Removing the Chassis Intrusion Switch Chassis Intrusion Switch Service-Only ProcedureIntrusion-switch cable Installing System Components Installing the Chassis Intrusion Switch SAS Backplane Service-Only ProcedureRemoving the SAS Backplane Retention slots Installing System Components Installing the SAS Backplane System Board Service-Only ProcedureRemoving the System Board Slide switches Harness Lift the system board out of the chassis, left side first Remove the system board Installing the System Board Installing System Components Installing System Components Installing System Components Software Monitors power indicator Safety First-For You and Your SystemStart-Up Routine Start-Up Routine Indications Look/listen for Action Troubleshooting IRQ Assignment Conflicts Checking Basic Power ProblemsChecking the Equipment Troubleshooting the Video Subsystem Troubleshooting External ConnectionsMonitor is not working properly Video memory is faulty Troubleshooting the Mouse Troubleshooting the Keyboard Troubleshooting a Serial I/O Device Troubleshooting Serial I/O ProblemsTroubleshooting a USB Device 101 NIC cannot communicate with network Troubleshooting a NIC Troubleshooting a Damaged System Troubleshooting a Wet SystemLiquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting Power Supplies105 Troubleshooting a Fan Troubleshooting System Memory 107 Error message indicates a diskette drive problem Troubleshooting a Diskette Drive 109 Troubleshooting an Optical Drive Troubleshooting a Hard Drive 111 Troubleshooting a SAS Controller or SAS RAID Controller Troubleshooting an External SAS Tape Drive 113 Troubleshooting Expansion Cards Troubleshooting the Microprocessors 115 116 System Diagnostics Features Using Dell PowerEdge DiagnosticsRunning the System Diagnostics 117 Running the System Diagnostics When to Use the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test Options Selecting Diagnostics Options Selecting Devices for TestingViewing Information and Results 119 120 System Board Jumpers Jumpers and Connectors121 Pswden Nvramclr 123 124 System Board Connectors 125 Connector for the 3.0-V coin battery Processor 2 connectorControl panel cable connector 126 Data interface Power Control panel on front SAS Backplane Board ConnectorsBoard Jumpers and Connectors 127 128 Technical Assistance Online Services129 Getting Help Automated Order-Status Service AutoTech ServiceTechnical Support Service Electronic Quote Service 131 132 Before You Call 133 134 Contacting DellMail la-techsupport@dell.com General Support Toll-free Mail la-techsupport@dell.com General Support 135 Technical Support ServicesTechnical Support Sales General Support Toll-free 136 137 Mail la-techsupport@dell.com General Support 01-800-915-4755 138 General Support calling from Guayaquil 1393355 Mail la-techsupport@dell.com General Support 800-6132 140 141 142 143 144 Mail krsupport@dell.com 145 146 147 Fax 21 424 01 148 149 150 Technical Support OptiPlex, Latitude, Inspiron 151 152 International Access Code Country Code City CodeMail delldirectsupport@dell.com Customer Care website Home and Small Business Fax 0870 907 153 154 Amperes AC Alternating current 155BTU British thermal unit Celsius CPU Central processing unit. See processor DC Direct current 156 Fahrenheit 157FBD Fully buffered Dimm Kilo Kb Kilobits 1024 bits Glossary LVD Low voltage differential Meters MA Milliamperes 158 Romb RAID on motherboard Rpm Revolutions per minute Glossary 159 TCP/IP Transmission Control Protocol/Internet Protocol 160 Volts VAC Volts alternating current VDC Volts direct current 161 162 Index 163 Microprocessor See processor 165 Index