Appendix D

Troubleshooting UNIX

D.1 Introduction

If there are problems printing to FastPort while using UNIX:

1.Verify that FastPort is connected and powered on correctly.

2.Verify that the LEDs are flashing. See Appendix G if the LEDs are flashing incorrectly.

If the unit checks out, continue with the examples below.

D.2 Troubleshooting Tips

The following examples assume that “alpha” is the hostname for the unit and that the host software is loaded in the directory /usr/local/digi.

D.2.1 No Lights on the Unit

Check the power supply. Change to 110 VAC for the USA, if necessary.

D.2.2 ASCII Text File Prints as a Single Line

UNIX does not send a carriage return and a line feed as line terminators, but does send a line feed. When printing ASCII text files from UNIX using host software on a BSD system:

1.Go to the spool directory:

/usr/spool/<name of printer> on a BSD machine

2.Add mapcrlf to the “.fpconfig” file.

If the last page does not get ejected:

• Add formfeed to the “.fpconfig” file

MIL-3000FTX Series of FastPort Print Servers

D-1

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Digi MIL-3000FTX manual Troubleshooting Unix, No Lights on the Unit, Ascii Text File Prints as a Single Line