Digi MIL-3000FTX manual More Troubleshooting

c.Use a serial cable with more than three pins

d.Make sure communications parameters are the same, default: 9600, 8, 1, no parity, and xon xoff

•If the printer driver sends PostScript Binary print jobs, verify that FastPort is set to “Postscript Binary Enabled” and is using

Binary Printer Name port to print

•Try printing with the LaserWriter driver. If 7.x does not print, try 8.x. If 8.x does not print, try 7.x

•If printing to a plotter, select a generic HP/GL driver

E.2.6 More Troubleshooting

If the Serial or Parallel LED illuminate, but nothing prints:

•For bi-directional printers, enable “bi-directional printing” on the FastPort or disable “Advanced Functionality/Bi- directional” printing on the printer. To do this:

a.Change it through the printer's software

b.Hook up the printer direct

c.Print one job or change on printer's keypad

•When using a serial printer:

a.Make sure the serial port is enabled in the Chooser

b.Verify the parallel/serial port is set to the FastPort’s active port (or the printer’s port is autosensing)

c.Use a serial cable with more than three pins

d.Make sure communications parameters are the same, FastPort's defaults are: 9600, 8, 1, no parity, and xon xoff

•If the printer driver sends PostScript Binary print jobs, verify that FastPort is set to “Postscript Binary Enabled” and the user is using Binary Printer Name port to print.

•Change the parallel handshaking mode to match the printer

•If only the first file prints when batching jobs, increase “Before Reset” and “After Reset Delay” to 60

•If Postscript print jobs enter the printers memory, but does not get pushed out, make sure the software is adding Control-D

MIL-3000FTX Series of FastPort Print Servers E-6