Epson COLOR 850 Maintenance and Transportation

Chapter 8

Maintenance and Transportation

Proof Sign-off:

Ohtera _______

James _______

Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 8-2

Printing with an empty color ink cartridge . . . . . . . . . 8-8

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . 8-10

Maintenance

Easter10 Ref. Guide

Rev.C

A5 size Chapter 8

1-06-98 DR, pass 2

Maintenance and Transportation 8-1

Contents

Main Page Where to Find Information Color Ink Jet Printer Users Guide Declaration of Conformity ii Contents iv Page vi Easter10 Ref. Guide Page Safety Instructions Important Safety Instructions A few precautions 2 ENERGY STAR Compliance S Easter10 Ref. Guide For United Kingdom Users w 4 Use of options Safety information Warnings, Cautions, and Notes c Page Chapter 1 Getting to Know Your Printer Printer Parts and Control Panel Functions LEaster10 Ref. Guide 1-2 A5 size Chapter 1 1-07-98 DR, pass 2 Buttons X Lights P E System Requirements When using your printer with a PC 1-4 When using your printer with a Macintosh Applicable computer models (as of July 1, 1997) Environment Options and Consumable Products Options 1-6 Interface cards Interface cables Consumable products Ink cartridges EPSON special media 1-8 Chapter 2 Getting Started Unpacking the Printer 2-2 Choosing a Place for the Printer Using a printer stand Attaching the Paper Support 2-4 Plugging in the Printer Installing the Ink Cartridges 2-6 Page 2-8 Page X 2-10 E Connecting the Printer to Your PC 2-12 Installing the Printer Software in Your PC Installing in Windows 95 or Windows NT 4.0 2-14 Page Installing in Windows 95 (using plug-and-play) 2-16 Page 2-18 Installing in Windows 3.1 2-20 Using Your Printer on a Network With Windows 95 2-22 With Windows NT 4.0 2-24 Note for Windows NT 4.0 users Connecting the Printer to Your Macintosh Using the built-in serial interface 2-26 Using an optional EPSON interface card Installing the Printer Software in Your Macintosh 2-28 Page Installing the printer software 2-30 Assigning a name to the printer Using the Chooser to select your printer 2-32 Using the serial interface connection Page Using the AppleTalk connection Page Chapter 3 Starting to Print Loading Paper 3-2 Page 3-4 Printing With Windows 3-6 For Windows 95 and 3.1 users Printing With Macintosh 3-8 Page Page Chapter 4 Using the Printer Software for Windows Printer Software Accessing the Printer Software 4-2 From Windows applications From Windows 95 or Windows NT 4.0 From Windows 3.1 4-4 Making Changes to Printer Driver Settings Using the Automatic Setting Using the Predefined Settings 4-6 Page Customizing the Print Settings 4-8 Page Making the Media Type Setting 4-10 Page Modifying the Printout Style (Windows 95 & NT 4.0 only) Adjusting page orientation and minimizing the bottom margin 4-12 Fitting your document to the paper size Printing 2 or 4 pages on one sheet (Windows 95 only) Printing a watermark on your document 4-14 Using EPSON Printer Utilities EPSON Status Monitor 2 (for Windows 95 only) Nozzle Check 4-16 Head Cleaning Print Head Alignment Speed & Progress (for Windows 95 only) High Speed Copies Show Progress Meter 4-18 EPSON Printer Port DMA Transfer Checking Printer Status (for Windows 95 and 3.1 ) From Windows 95 (Progress Meter ) From Windows 3.1 (Despooler) 4-20 Understanding the EPSON Spool Manager From Windows 95 From Windows 3.1 Using EPSON Status Monitor 2 (for Windows 95 only) 4-22 Printer icon Printer Name Status Job Count Printer Status window 4-24 Making monitoring settings 4-26 Installing the Status Monitor 2 utility Getting Information Through Online Help Accessing help from your application 4-28 Accessing help from Windows 95 or NT 4.0 Accessing help from Windows 3.1 Using the Printer Software for Macintosh Printer Software Making Changes to Printer Driver Settings 5-2 Using the Automatic Setting Media Type 5-4 Ink Using the Predefined Settings Photo Text/Graph 5-6 PhotoEnhance2 Economy ColorSync Customizing the Print Settings 5-8 Page Page MicroWeave High Speed Flip Horizontal Finest Detail Color Adjustment 5-12 PhotoEnhance2 ColorSync 5-14 Page Saving your settings 5-16 Using your saved settings Changing the Paper Size Page Defining a Custom Paper Size Modifying the Printout Method and Style Fit to Page 5-20 Watermark Page Using EPSON Printer Utilities EPSON StatusMonitor Nozzle Check Head Cleaning 5-24 Print Head Alignment Configuration Controlling Background Printing 5-26 Chapter 6 Printing on Special Paper Loading Special Paper and Other Me dia 6-2 Page About special media cleaning sheets 6-4 Loading Envelopes Loading Transparencies 6-6 Chapter 7 Using Optional Interfaces Available Interfaces 7-2 Installing Optional Interfaces 7-4 Using the serial interface card (C82305 /C82306 ) Selecting the baud rate Handshake timing Error handling Page Chapter 8 Maintenance and Transportation Replacing an Ink Cartridge 8-2 Y X Y X 8-4 Page 8-6 Y X E Printing with an empty color ink cartridge 8-8 Cleaning the Printer Transporting the Printer 8-10 Chapter 9 Troubleshooting Diagnosing the Problem Error indicators 9-2 E S E S E Status Monitor 9-4 Self testing E 9-6 Hex dump mode X Problems and Solutions Power supply 9-8 The lights come on briefly but then go off and stay off. w The printer does not work and the control panel lights are off. Operation The P power light is on but nothing prints. Nothing prints and the control panel lights are on or flashing. The printer sounds like it is printing, but nothing prints. 9-10 The self test prints well, but nothing prints from an application program. A SC 850 (or SC 850 (AT))cannot be used error appears. (Macintosh only) Printing starts too high or too low on the page. 9-12 Color documents print out in black and white. Print speed is not what you expect. Something on the page is wrong or missing. 9-14 The New Hardware Found screen appears even though the printer software has already been installed. Y The print heads moved to the ink cartridge replacement position unexpectedly. X Paper handling Paper does not feed properly from the sheet feeder. E The printer loads more than one sheet at a time. Ejected paper is wrinkled. Paper does not eject fully. E Paper feed or paper jam problems occur frequently. 9-18 Printing quality The printed image has gaps or faint areas. The printed image is blurred. The printed image is smeared. 9-20 w White horizontal lines appear in the printed image. Printing quality is not what you expect. 9-22 Colors are different from what you expect. Colors are not very vibrant. 9-24 Dots are missing in printed characters or graphics. Photographic images look grainy or rough. The Status Monitor 2 window does not appear when you are using Windows 95. 9-26 When you clean the print heads using the Head Cleaning utility, the output quality does not improve. Increasing the Print Speed 9-28 The table below shows the factors related to print speed only. A5 size Chapt er 9 1-07-98 DR, pass 2 Using Speed & Progress (for Windows 95 only) High Speed Copies Enable EPSON Printer Port DMA transfer 9-30 Page Cleaning the Print Heads 9-32 For Windows users: 9-34 For Macintosh users: Aligning the Print Heads For Windows users: 9-36 For Macintosh users: Ink Cartridge Problems X Y 9-38 X Uninstalling Printer Software (for Windows 95 only) Contacting Customer Support For United Kingdom and the Republic of Ireland users 9-40 World Wide Web Faxon EPSON Bulletin Board Service for latest drivers and utilities Customer and Warranty Su pport 9-42 Pre Sales Enquiry Desk For Australian users EPSON FAXBACK EPSON Bulletin Board System Internet URL http://www.epson.com.au Your Dealer 9-44 EPSON Helpdesk For Singapore users For Hong Kong users Internet home page Electronic bulletin board system Technical Support Hotline For Philippines users 9-46 Appendix A Using the Printer with DOS Installing the Printer Software for DOS Progra ms A-2 Changing the Print Settings Using the Printer with DOS A-3 Using the default settings Print direction A-4 Font Pitch Auto I/F wait time Software Using the Printer with DOS A-5 Auto CR Page Changing the default settings S X B Y A Selecting fonts A-8 Note: Scalable fonts Using the Printer with DOS A-9 Cleaning the Print Heads Y A-10 Y X Aligning the Print Heads Using the print head alignment utility Using the Printer with DOS A-11 Using the printers control panel buttons Y A-12 X E Y Using Power-On Functions E Y X Y Page Appendix B Tips for Color Printing Basics of Color Properties of color B-2 Synchronizing monitor colors and printer colors Tips for Color Printing B- 3 Process of color printing Dithering B-4 Error diffusion Image Resolution and Image Size Tips for Color Printing B- 5 B-6 Basics of Color Documents Know WHO your readers are and WHAT your purpose is Tips for Color Printing B- 7 Know WHEN to use color Decide WHERE color will most benefit your document Know WHY you are using color Know HOW to select colors B-8 Appendix C Specifications Technical Specifications Printing C-2 Page Paper C-4 Specifications C-5 C-6 Ink cartridges Specifications C-7 Mechanical C-8 Electrical Environmental Specifications C-9 Safety approvals Interface Specifications C-10 Parallel interface Foward channel Reverse channel Serial interface Specifications C-11 Optional interface Initialization Hardware initialization C-12 Software initialization Default settings Specifications C-13 Command List ESC/P 2 control codes C-14 IBM X24E emulation control codes Specifications C-15 Character Tables PC437 (U.S./Standard Europe) C-16 Page Page Page Page Page Page Page Page International character sets Specifications C-25 Page Glossary Glossary 1 2 Glossary 3 4 Glossary 5 6 Index A IN-1 P E D E IN-2 F G S IN-3 I A B N O IN-4 P Q R IN-5 S T IN-6 U W