Use
Page
Use guide
Warranty
Hewlett-Packard Company Chinden Boulevard Boise, Idaho
Contents
Performing Routine Maintenance
Menu Map 104 Configuration 105 PCL or PS Font List 107
104
Glossary
Enww
Overview
Printer Basics
Printer Features and Benefits
Wide Format Printing
High Print Quality
High Performance
Expandability
Paper Handling
Best Value
Euro Character
Environmental Features
Printer Information
HP LaserJet 5100 printer
HP LaserJet 5100tn printer
HP LaserJet 5100dtn printer
Optional Tray Configurations
Power
Switch Power Connector Network, I/O, or optional
Printer Parts and Locations
Tray
Accessories and Supplies
Suggested Accessories
To ensure optimum performance
Following
Ordering Information
Description or Use Part Number
Paper
HP LaserJet Printer Family
Maintenance
Control Panel Layout
Control Panel Lights
Printer’s control panel consists of the following
Ready
Control Panel Keys
Tray x Load Type Size or Unexpected Paper Size
To change a control panel setting
Network administrator
Control Panel Menus
To print a control panel menu map
Configure the control panel display language Optional
Start guide for installation instructions
Printer Software
Software included and supported languages
Printer Drivers
Drivers Included with the Printer
Additional Drivers
Access the Windows Printer Driver
Software for Windows
Guide
Choose the Right Driver for Your Needs
Printer Driver Help
Software for Macintosh Computers
PostScript Printer Description Files PPDs
Print Dialog Extensions PDEs Mac OS X only
HP LaserJet Utility
HP Web Jetadmin
Software for Linux
Printing Tasks
Printing Tasks
Selecting the Output Bin
Guidelines
Top Output Bin Rear Output Bin
Printing to the Top Output Bin
Top Output Bin
Printing to the Rear Output Bin
Adjust the Paper Stop
Loading Tray
On the next
Load the tray. For correct orientation, see
Loading the 500-Sheet Tray Optional
Printing Tasks
Printing Both Sides of Paper Optional
Duplexer
Guidelines for Printing Both Sides of Paper
Separating the Printer from the Duplexer
Paper Orientation for Printing Both Sides of Paper
Tray All other trays
Layout Options for Printing Both Sides of Paper
Layout Options for Printing Both Sides of Paper
Printing Special Paper
Printing Letterhead, Prepunched, or
Preprinted Paper
Paper Orientation
Paper Orientation for Tray
Printing Envelopes
Loading Envelopes in Tray
Printing Labels
Do not
Printing Transparencies
Printing Transparencies
Printing Rotated Paper
Tray
Sheet Tray
Printing Rotated Paper from the 500-Sheet Tray
Printing Full-Bleed Images
Printing Cards, Custom-Size and Heavy Paper
Loading Custom-Size Paper in the 500-Sheet Tray
Load the tray
Slide the tray into the printer
Setting Custom Paper Sizes
Guidelines for Printing Custom-Size Paper
Driver, and from the printer’s control panel
Paper is loaded long-edge first X is longer than Y
Printing Tasks
Printing Vellum
Tray 1 MODE=CASSETTE
Using Features in the Printer Driver
Saving Printer Setup Information
Advanced Printing Tasks
Printing with a Watermark
Printing the First Page on Different Paper
Printing Multiple Pages on One Sheet of Paper
Customizing Tray 1 Operation
Tray 1 Mode=First
Tray 1 Mode=Cassette
Feed can also be enabled from the Paper Handling Menu
Manually Feeding Paper from Tray
Printer will print only from Tray
Printer’s control panel
Select the paper size settings from the control panel
Printing by Type and Size of Paper
Benefits of Printing by Type and Size of Paper
To print by type and size of paper, do the following
Type and size settings can also be configured from
Size of paper
Help
Job Retention
Quick Copying a Job
Printing Additional Copies of a Quick Copy Job
Deleting a Stored Quick Copy Job
Proofing and Holding a Job
Printing the Remaining Copies of a Held Job
Deleting a Held Job
Enww
Printing a Private Job
Specifying a Private Job
Releasing a Private Job
Deleting a Private Job
Before it is ever printed
Press Select to select the job. PIN0000 appears
Storing a Print Job
Specifying a Stored Job as Private
Printing a Stored Job
Deleting a Stored Job
Printer Maintenance
Printer Maintenance
Performing Routine Maintenance
Managing the Print Cartridge
HP Policy on Non-HP Print Cartridges
Print Cartridge Storage
Print Cartridge Life Expectancy
Continue Printing When Toner is Low
Redistributing the Toner
Cleaning the Printer
Location of the Transfer Roller-Do Not Touch
Cleaning the Printer
Using the Printer Cleaning
Press Item until Create Cleaning page appears
Problems
Problem Solving
Help you to locate paper jams, properly clear them from
Printer, and solve repeated paper jams
Jams. If paper jams are a recurring problem, see
Clearing Paper Jams
Paper jam is not obvious, look first in the top cover area
Paper jam message
Clearing Jams from the Input Tray Areas
Clearing Jams from the Top Cover Area
Clearing Jams from the Output Areas
Clearing Jams from the Optional Duplexer
Problem Solving
Solving Repeated Paper Jams
If paper jams occur frequently, try the following
Understanding Printer Messages
If a message persists
Self-explanatory
Printer’s control panel page B-13
Not Available
Close TOP Cover
Disk Device
Failure
Install Toner
Flash Device
Flash File
Operation Failed
Changed
JOB Cleared
Simplified
Mopy page TOO
Resend Upgrade
RAM Disk File
Tray 2 Load
Legal
Printer Error
XX.YY
Press GO to Continue
Memory
Fuser Error
Paper Size
41.x
53.xy.zz
56.x
58.x, or
62.x
Cycle Power
Nvram Error
Check Settings
Device Failure
Correcting Output Quality Problems
Problem
Examples below depict letter-size paper that has passed
Vertically rather than horizontally
Troubleshooting Steps
Follow the steps in the order they are listed
Determining Printer Problems
Troubleshooting Flowchart
Macintosh users For more troubleshooting information, see
Ready is
Can you print a configuration page?
Printing Configuration
Can you print from a software application?
Cancel Job might have been pressed
Does the job print as expected?
Does the job print as expected?
Does the printer select the proper trays
Troubleshooting Flowchart for Macintosh Users
To Mac OS
Print job is not sent to the desired printer
Selecting an Alternate PPD
Mac OS 8.6 to Mac OS
Click Select PPD
Mac OS
Linux Problem Solving
Renaming the Printer
Mac OS
Rename the printer
Checking the Printer’s Configuration
Menu Map
Configuration
Options Handling accessories that are installed Toner Level
Event Log
Options
Memory
PCL or PS Font List
To print a PCL or PS font list
Problem Solving
Specifications
Specifications A-1
Paper Specifications
Specifications A-3
Polyester media
Supported Sizes and Weights of Paper
Tray Dimensions1 Weight Capacity2
Specifications A-5
Sheet Tray Dimensions1 Weight Capacity2 Optional
Specifications A-7
Optional Duplex Printing Dimensions1 Weight
Supported Types of Paper
Duplexer
Guidelines for Using Paper
Symptom Problem with Paper Solution
Set Fuser MODE=LOW
Inks, such as those used in some types of thermography
Paper Weight Equivalence Table
Specifications A-9
Labels
Transparencies
Label Construction
Specifications A-11
Vellum
Envelopes
Envelope Construction
Envelopes with Double-Side-Seams
Envelopes with Adhesive Strips or Flaps
Acceptable Unacceptable
Specifications A-13
Card Stock and Heavy Paper
Envelope Margins
Envelope Storage
Card Stock Construction
Card Stock Guidelines
Printer Specifications
Physical Dimensions
Specifications A-15
55 in 139.8 cm 24.6 in 62.5 cm
18.5 in 47.0 cm 10.6 in 27.0 cm 24.4 in 62.0 cm 15.5 cm
Printer Weight without print cartridge
Chapter
18.5 in 47.0 cm 16.6 cm 10.6 in 27.0 cm 29.7 in 75.5 cm
Environmental Specifications
Electrical Specifications
Printer State Power Consumption Average, in watts
Power Requirements Acceptable Line Voltage
General Specifications
Printer State Sound Power1
Acoustic Emissions Per ISO
Chapter
Control Panel Menus
Control Panel Menus B-1
Private/Stored Jobs Menu
Information, see
Displayed on the control panel
Jobname
Information Menu
Control Panel Menus B-3
Paper Handling Menu
Control Panel Menus B-5
Print Quality Menu
Create Cleaning
ECONOMODE=OFF
Toner DENSITY=3
Control Panel Menus B-7
Printing Menu
Control Panel Menus B-9
PCL Symbol
ERRORS=OFF
PCL Font Point
SET=PC-8
Configuration Menu
Control Panel Menus B-11
Resource SAVE= OFF
PCL MEMORY=
400K
PS MEMORY=
Control Panel Menus B-13
JAM RECOVERY= Auto
Maintenance OFF
RAM DISK=AUTO OFF
RAM Disk
Control Panel Menus B-15
TIMEOUT=15
Menu
BUFFER=AUTO Auto
Control Panel Menus B-17
EIO Menu 5100tn/5100dtn
CFG TCP/IP=NO
CFG LINK=NO
Resets Menu
Printer Memory and Expansion
Printer Memory and Expansion C-1
Installing a Dimm
Printer Memory and Expansion
Printer Memory and Expansion C-3
If an optional duplexer is installed
Checking Memory Installation
Adjusting Memory Settings
Resource Saving
To determine how much memory to allocate to a language
To change the I/O Buffer setting
Buffering
Installing EIO Cards/Mass Storage
Installing EIO Cards or Mass Storage Devices
Method for entering printer commands, if needed
Users who are already familiar with PCL command structure
That the printer leave PCL language and enter HP-GL/2 mode
Are printer language switching, job separation, printer
Understanding PCL Printer Command Syntax
Printer Commands
Group
Printer Commands D-3
Combining Escape Sequences
?&l3A?&l1O?&l8D
?&l3a1o8D
Example, if you want a symbol set that contains line-draw
Characters, select the 10U PC-8 or 12U PC-850 symbol set
Selecting PCL Fonts
Others
Common PCL Printer Commands
Printer Commands D-5
?&l#E ?&l#F ?&a#L ?&a#M ?&k#H ?&l#C ?&l#D ?&l#L
?&s#C
?%#A
?%#B
Printer Commands D-7
?s#P ?s#H ?&k#S ?s#V ?s#S ?s#B ?s#T
Printer Commands
To access the embedded Web server
Embedded Web Server E-1
Home Pages
Device Pages
Networking Pages
Adjustable tray
Media. All trays used in the printer are adjustable
Accessories for older printers and the newer EIO
Circuit board that holds extra memory chips for
Software is already installed
Help button or a question mark symbol in the printer
Where paper or other print media is loaded
Printer software help
Index
EIO
Chapter
Chapter
Chapter
??- B-5
Chapter
Chapter
Chapter
Page
Copyright 2002 Hewlett-Packard Company