5 Does the printer select the proper trays,

 

YES

For other

 

 

 

 

output locations, and paper handling

 

 

 

problems,

 

accessories?

 

 

 

check the

 

 

 

 

Contents, the

 

 

 

 

 

 

 

 

 

 

Index, or

 

 

 

 

 

the printer

 

NO

 

 

 

software help.

 

 

 

 

 

 

 

 

 

 

 

 

The printer

pulls from the

wrong tray.

Make sure paper trays are correctly configured for paper size and type (page 47). Print a configuration page to see current tray settings

(page 105).

Make sure the tray selection (or paper type) in the printer driver or software application is set correctly. (The printer driver and software application settings override the printer’s control panel settings.)

If you do not want to print from Tray 1, remove any paper loaded in the tray or change the TRAY 1 MODE setting to CASSETTE (page 45). By default, paper loaded in Tray 1 will be printed first.

If you want to print from Tray 1, but cannot select the tray from a software application, see page 45.

An optional accessory is not working properly.

Print a configuration page to verify that the accessory is installed properly and is functional (page 105)

Configure the printer driver for the installed accessories (see the software help).

Turn the printer off, and then turn the printer on.

Verify that you are using the correct optional accessory for the printer.

If the optional duplexer will not duplex, check that the rear output bin is closed.

If the optional duplexer will not duplex, you might need to install more memory (page C-1)

Amessage other than

READY is

displayed.

Go to page 83.

ENWW

Chapter 4: Problem Solving 81

Page 107
Image 107
HP 5100tn, 5100dtn manual Does the printer select the proper trays