HP 5100tn, 5100dtn manual Understanding Printer Messages, If a message persists, Self-explanatory

Understanding Printer Messages

The following table explains messages that might display on the printer’s control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following.

If a message persists:

•If a message persists requesting that you load a tray, or if a message indicates that a previous print job is still in the printer’s memory, press [Go] to print or press [Cancel Job] to clear the job from the printer’s memory.

•If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.)

Note	Not all messages are described in this user’s guide (many are
	self-explanatory).
	Some printer messages are affected by the Auto Continue and
	Clearable Warning settings from the Configuration Menu in the
	printer’s control panel (page B-13).

Printer Messages

Message	Explanation or Recommended Action
ACCESS DENIED	The printer control panel function you are trying to access has been
MENUS LOCKED	locked to prevent unauthorized access.
	See your network administrator.
BAD DUPLEXER	The duplexer is not connected properly.
CONNECTION	Re-install the duplexer.
CHECK INPUT	The optional input tray cannot feed paper to the printer because a
DEVICE	door or paper guide is open.
alternates with	Check the doors and paper guides.
PAPER PATH OPEN
PLEASE CLOSE IT
CHECKING PAPER	The engine is rolling its rollers to check for possible paper jams.
PATH

ENWW

Chapter 4: Problem Solving 65